Forgetting your password after the holiday only means one thing – you had a long, good rest and managed to forget about work. The only problem now is getting access to your computer …
Well, you’re not the only one. Unfortunately the IT Service Desk is inundated with calls this time of year exactly for this reason. But did you know you can save yourself the frustration and reset it yourself by using the Password Self help function online? Not only is this system fast and effective, but it’s also more secure because you’re changing your password yourself.
The password selfhelp function can be found on the staff portal (my.sun.ac.za) by clicking on “Forgot password”. The following prompts will appear. Just follow the two easy steps and you’ll be able to change your password.
Take note that your cellphone and other personal information has to be up to date on SUN-e-HR to make use of this function. If you experience any problems with the system, send an e-mail to help@sun.ac.za
