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Confused about visitors’ activation?

Two weeks ago we introduced a new decentralised process for activating access for vistors to the SU campus (read the article here) However, it seems that some confusion remains regarding the steps to follow and how the new process works. 

To explain this in a very simple way, we created a diagram explaining  the basics. All this information, as well as FAQs, is also available on our wiki.

 

kliek op die grafika vir die groter weergawe

 

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2 Responses to “Confused about visitors’ activation?”

  1. Sonja van der Westhuizen says:

    Application for access to SUNid is a once off.

    If someone in a department has SUNid access, he/she can capture the information of the visitor. The US number is available immediately and visitor role is assigned automatically.No email required.

    At present a different form (online) has to be completed to apply for a username – again no email.

    When the username is created, e-mail is sent to the requester to advise password.

    Future plans do include an improved workflow / one stop service. We need to do this in phases.

    —- Hans Scheffler

  2. Stan says:

    Almost all visitors require network access. Instead of simple one-stop system, this system requires three different emailed responses to be sent before a visitor (who arrives with no Sunid) will be registered for network access.

 

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