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Good news for Telkom customers

When Telkom is mentioned in conversation, it’s usually not in a particularly positive light – whether it’s justified or not. We all know the tongue in cheek reference to the company as “Hellkom”. But the past month Telkom made a commendable attempt to improve their negative image.

The first indication of this was seen with an announcement on 20 September which stated that the speed of all ADSL packages will be in increased at no extra cost. From November Telkom will increase the speed of connections for clients who use 1Mbps, to 2Mbps, 2Mbps to 4Mbps and 4Mbps to 10Mbps. In future the “Up to 4 096/10 240 kbps” package will be split into two categories –  ‘Up to 4 096 kbps’ and ‘Up to 10 240 kbps’.

According to Managing Executive of Wholesale,  Casper Kondo Chihaka, this upgrade will enable clients to obtain higher speed subject to the existing network conditions.

Other than this welcome windfall, the company also announced that Telkom internet subcribers, for a limited period, will be allocated unlimited data for selected multimedia and gaming services. The two Telkom services included in this promotion are Do Movies en Do Gaming. When Telkom clients use these services, data will not be deducted from the monthly in-bundle cap.

The Do Movies promotion offers unlimited data from 1 Oktober to 31 March for DStv Catch Up onlineDStv BoxOffice online, Apple TV through iTunes and the Samsung Video Hub.

The Do Gaming option offers unlimited data on gaming platforms and servers from 4 October for 30 days from service activation. The free data platforms include the PlayStation Network, Xbox Live, Battle.net, Steam, Origin and the Do Gaming servers.

All data used on these platforms, whether  it’s used for online gaming or downloading patches or games, will not be deducted from clients’ normal data usage. If, after 30 days of free gaming, you’d like to continue using the Do Gaming service, you can subscribe at a cost of R49 per month.

[SOURCE: www.mybroadband.co.za]

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