Information Technology (IT) will soon implement ServiceNow, a new request logging system for all SU staff and students. However, to register you need to follow a simple registration process. Please go to www.sun.ac.za/infoteg and click on the Register for ServiceNow button.
ServiceNow is a one-stop service to keep track of all your IT related requests. This multi-functional platform will enable us to streamline services for our clients, ensuring greater efficiency.
With ServiceNow, you or someone on your behalf, can submit your request online within seconds. You can log incidents, request IT services, search a knowledge base, and track progress on your requests. All these functions can be performed from any type of device, at any time, on a web-based IT self-service portal or Android or iPhone app.
Please take note that this process is only to register. After you logged in, you can close the web page again. We ask that you try not to log any requests, as we want to give everybody a chance to register before going live. When the registration process of users has been completed, we will notify you via e-mail and newsletter and you can start using the system.
If you have any questions, please contact the IT Service Desk at 021 808 4367 or email@example.com.