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Forgot to reactivate?

To have access to internet, email and any other network service, you need to reactivate your username annually. If you haven’t reactivated for 2018, your access will have expired on 4 April. What do you do now?

  1. You will not be able to access the network from your devices. In order to reactivate, use a colleague’s PC or laptop.
  2. Browse to the following address: www.sun.ac.za/useradm.
  3. You will see three options:
    Sign on 
    Forgot password
    Reactivate expired username

    Select Reactivate expired username.

4. You will be asked to sign in with your username and ID number or Passport number. See example below.

5. After signing in, you will see a list of options for your username, as well as the appropriate cost points options. 

6. Select the usernames you want to activate and fill in the correct cost point. This is very important. Rather make sure which cost point you should use from your department’s financial officer. If it’s incorrect it will result in a delay of your activation. 

7. Your request for activation will be forwarded to your cost centre manager. 

8. As soon as they approve it, you will have access to the SU network again.

 

 

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