%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R ] /Count 1 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20191114042452+00'00') /ModDate (D:20191114042452+00'00') /Title (IT-artikels) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 11 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 2233 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 421.684 521.469 325.050 re f 0.773 0.773 0.773 RG 0.75 w 0 J [ ] 0 d 45.641 422.059 520.719 324.300 re S 0.773 0.773 0.773 rg 61.016 617.359 m 550.984 617.359 l 550.984 618.109 l 61.016 618.109 l f 1.000 1.000 1.000 rg BT 278.868 698.693 Td /F1 10.5 Tf [(POST LIST)] TJ ET 0.200 0.200 0.200 rg BT 212.789 670.111 Td /F1 14.4 Tf [(INFORMASIETEGNOLOGIE)] TJ ET BT 221.824 643.466 Td /F1 11.7 Tf [(INFORMATION TECHNOLOGY)] TJ ET BT 61.016 583.841 Td /F1 14.4 Tf [(IT MAINTENANCE: FEEDBACK)] TJ ET 0.400 0.400 0.400 rg BT 61.016 564.033 Td /F3 9.0 Tf [(During both the weekends of 18 June and 12 July Information Technology carried out essential maintenance on various )] TJ ET BT 61.016 553.044 Td /F3 9.0 Tf [(servers and systems. In both cases we encountered problems which caused some systems and services to be )] TJ ET BT 61.016 542.055 Td /F3 9.0 Tf [(unavailable over the weekend, as well as into the following week. These outages were mainly caused by ageing )] TJ ET BT 61.016 531.066 Td /F3 9.0 Tf [(technology and complex inter-dependencies between systems which make 100% availability difficult to achieve.)] TJ ET BT 61.016 511.077 Td /F3 9.0 Tf [(All systems and services have since been restored and are all once again online. We realise that disruptions such as )] TJ ET BT 61.016 500.088 Td /F3 9.0 Tf [(these impact directly on the productivity of, and services to, our staff and students and although we try to limit them to a )] TJ ET BT 61.016 489.099 Td /F3 9.0 Tf [(minimum, sometimes complexity has unpredictable consequences. We apologise for the inconvenience during these )] TJ ET BT 61.016 478.110 Td /F3 9.0 Tf [(downtimes and can assure you that we try our best to ensure optimal service.)] TJ ET BT 61.016 458.121 Td /F3 9.0 Tf [(For inquiries please contact the IT Service Desk at 021 808 4367 or log a request on the )] TJ ET 0.373 0.169 0.255 rg BT 414.698 458.121 Td /F3 9.0 Tf [(ICT Partner Portal)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 414.698 456.970 m 487.220 456.970 l S 0.400 0.400 0.400 rg BT 61.016 439.632 Td /F3 9.0 Tf [(Posted in:Connectivity,General | | With 0 comments)] TJ ET endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Annot /Subtype /Link /A 12 0 R /Border [0 0 0] /H /I /Rect [ 414.6977 457.2886 487.2197 466.4461 ] >> endobj 12 0 obj << /Type /Action /S /URI /URI (https://servicedesk.sun.ac.za) >> endobj xref 0 13 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000294 00000 n 0000000323 00000 n 0000000458 00000 n 0000000540 00000 n 0000002825 00000 n 0000002937 00000 n 0000003044 00000 n 0000003160 00000 n 0000003288 00000 n trailer << /Size 13 /Root 1 0 R /Info 5 0 R >> startxref 3369 %%EOF