{"id":1406,"date":"2022-07-28T10:14:33","date_gmt":"2022-07-28T08:14:33","guid":{"rendered":"https:\/\/blogs.sun.ac.za\/bibnuus\/?p=1406"},"modified":"2022-07-28T10:14:33","modified_gmt":"2022-07-28T08:14:33","slug":"you-spoke-were-acting-library-survey-2021","status":"publish","type":"post","link":"https:\/\/blogs.sun.ac.za\/bibnuus\/en\/2022\/07\/28\/you-spoke-were-acting-library-survey-2021\/","title":{"rendered":"You Spoke! – We\u2019re Acting! Library Survey 2021"},"content":{"rendered":"

\"\"Were you one of our 1\u00a0147 clients who \u201cspoke\u201d and completed the Library\u2019s survey last year? Your responses have enabled the Library to identify where we need to improve, as well as where we are doing well. How is the Library responding? Below, we present what \u201cYou said\u201d and how \u201cwe\u2019re acting\u201d.<\/p>\n\n\n\n\n\n\n\n\n\n\n\n
1. IT <\/strong><\/td>\n<\/tr>\n
You said\u2026<\/strong><\/td>\nWe\u2019re Acting\u2026<\/strong><\/td>\n<\/tr>\n
Provide easy-to-use access tools that allow me to find things on my own<\/strong><\/td>\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The Library is developing video tutorials<\/a> and more courses on SUNLearn<\/p>\n

 <\/td>\n<\/tr>\n

Make it easy to locate information on the Library website<\/strong><\/td>\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The Library has made interim changes on the website<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 We are also looking at redesigning a client-focused website with better navigation<\/td>\n<\/tr>\n

Make it easy to access information to use by myself<\/strong><\/td>\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 With us creating video tutorials and improving the Library website, it will be easy to access information independently<\/td>\n<\/tr>\n
Make it easy to use my devices (laptops, smartphones and tablets) to access Library e-resources and services off-campus.<\/strong><\/p>\n

\u00a0<\/strong><\/td>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The Library is developing videos to guide you on how to access resources from your devices<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The Library added content on how to use devices to access e-resources to the Off-campus access to Library E-resources<\/em> webinar<\/a> (#SmartStudent workshop) and to training sessions<\/a> for undergraduates and postgraduates<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 We are willing to hear any further challenges and we will address them<\/td>\n<\/tr>\n

2. Collections & information resources<\/strong><\/td>\n<\/tr>\n
You said\u2026<\/strong><\/td>\nWe\u2019re Acting\u2026<\/strong><\/td>\n<\/tr>\n
Improve print &\/or e-journal collections that I require for my work<\/strong><\/p>\n

\u00a0<\/strong><\/p>\n

\u00a0<\/strong><\/td>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 We will continue to actively negotiate and lobby for additional funding to improve print &\/or e-journal collections that are required for the learning, teaching and research needs of academics and students.<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 In addition, the Library will continue to involve you (clients) in spending our library acquisitions budget and will communicate information to faculties annually. Faculties are also given an opportunity to review their journal titles.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n\n\n\n\n\n
3. Research support<\/strong><\/td>\n<\/tr>\n
You said\u2026<\/strong><\/td>\nWe\u2019re Acting\u2026<\/strong><\/td>\n<\/tr>\n
Improve research support (such as helping me manage my references, research data, guiding me in terms of open access publishing and helping me track my research impact)<\/strong><\/p>\n

\u00a0<\/strong><\/td>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The Library is making a big effort to reach researchers and postgraduate students and recommends attendance of our #SmartResearcher workshops<\/a> and the annual Library Research Week<\/a>.<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 We are increasing our marketing efforts through the Library Research News<\/em><\/a> blog, library guides<\/a>, social media<\/a> and targeted e-mails. We will continue to investigate new platforms to market our services to you as our client.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

<\/p>","protected":false},"excerpt":{"rendered":"

Were you one of our 1\u00a0147 clients who \u201cspoke\u201d and completed the Library\u2019s survey last year? Your responses have enabled the Library to identify where we need to improve, as well as where we are doing well. How is the Library responding? Below, we present what \u201cYou said\u201d and how \u201cwe\u2019re acting\u201d. 1. IT You … <\/p>\n

Continue reading “You Spoke! – We\u2019re Acting! Library Survey 2021”<\/span><\/a><\/p>\n","protected":false},"author":10039,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1406","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/blogs.sun.ac.za\/bibnuus\/en\/wp-json\/wp\/v2\/posts\/1406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.sun.ac.za\/bibnuus\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.sun.ac.za\/bibnuus\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/bibnuus\/en\/wp-json\/wp\/v2\/users\/10039"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/bibnuus\/en\/wp-json\/wp\/v2\/comments?post=1406"}],"version-history":[{"count":4,"href":"https:\/\/blogs.sun.ac.za\/bibnuus\/en\/wp-json\/wp\/v2\/posts\/1406\/revisions"}],"predecessor-version":[{"id":1460,"href":"https:\/\/blogs.sun.ac.za\/bibnuus\/en\/wp-json\/wp\/v2\/posts\/1406\/revisions\/1460"}],"wp:attachment":[{"href":"https:\/\/blogs.sun.ac.za\/bibnuus\/en\/wp-json\/wp\/v2\/media?parent=1406"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/bibnuus\/en\/wp-json\/wp\/v2\/categories?post=1406"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/bibnuus\/en\/wp-json\/wp\/v2\/tags?post=1406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}