Since this weekend, access to the residential segment on the SU network has been extremely unstable.
IT’s network engineers have been working since Monday on finding a solution to the problem. HUAWEI and First Tech have also been consulted to assist with the trouble shooting process.
We are well aware of the inconvenience caused by this network instability, especially at such a critical time of year.
Be assured that we are doing everything within our power to resolve the situation as soon as possible.
Daar word sedert die afgelope naweek ernstige probleme met die netwerktoegang op die koshuissegment van die US-netwerk ondervind.
IT se netwerkingenieurs werk sedert Maandag onverspoosd aan `n oplossing vir die probleem. HUAWEI en First Tech is sedertdien ook betrek om die proses te probeer bespoedig.
Ons is deeglik bewus van die ongerief wat die huidige netwerk-onstabiliteit veroorsaak, veral gedurende hierdie kritieke tyd van die jaar.
Wees asseblief verseker dat ons alles binne ons vermoë doen om die situasie so gou as moontlik op te los.