Wasting time trying to figure something out on your PC while you’re under pressure, isn’t the most pleasant experience – and not good for the blood pressure levels. And although the IT Service desk is at your disposal via phone, e-mail and Skype, you might want to try and solve a problem by yourself?
Obviously Google comes in handy for situations like these, but scrolling through Google’s results, isn’t exactly the best way to spend your time.
To help you with this, we’ve created a dedicated self-help site for our users so you can be sure the information is relevant to you and at least accurate. This site will also be updated with new guides and FAQ’s as they become available, as well as videos for step-by-step instruction.
So next time you’re stuck with a niggling Outlook issue and you just can’t figure out how to set those calendar rights, have a look at http://www.sun.ac.za/itselfhelp.
If you feel there’s any information you’d like to add to the existing guides, you’re most welcome to send your suggestions to helpinfo@sun.ac.za.
Om te sukkel met iets simpel op jou rekenaar as jy onder druk is nie, is nie die aangenaamste ervaring of goed vir die bloeddruk nie. En hoewel die IT Dienstoonbank tot jou beskikking is via telefoon, Skype en e-pos, wil jy dalk ook kyk of jy nie vinnig jou probleem self kan oplos nie.
Natuurlik is Google handig hiervoor, maar om deur al Google se resultate te sif en die regte een te kry, is nie `n blitsige oplossing nie.
Om hierdie rede het ons `n spesiale selfhelp webwerf geskep vir al ons gebruikers. Die webwerf sal gereeld opgedateer word met nuwe gidse en FAQ’s, asook, in sommige gevalle, videos om jou stap-vir-stap te help met jou probleem.
As jy volgende keer vashaak met iets simpel in Outlook en jy net eenvoudig nie daardie kalenderregte gestel kan kry nie, gaan kyk gerus by www.sun.ac.za/itselfhelp.
Ons hoor ook graag as daar inligting is wat jy graag sou wou byvoeg by die bestaande gidse. Stuur vir ons e-pos by helpinfo@sun.ac.za.
