For the most part IT are considered the people who “fix our computers” or the e-mail or internet. As that may be, that’s not all IT does.
To give everyone a wider understanding of all the services Information Technology’s staff keeps them busy with for most of the 365 days a year, we’ve compiled a user-friendly (we believe!) service catalogue in website format.
The catalogue contains all our services – those you already know about and those you had no idea about. Together with a description of each service, you’ll find instructions on how to apply for it, which times it’s available and who to contact regarding any inquiries about the services.
We also included a handy A-Z index for easy access, a sitemap and relevant links to our other resources. A web part showing all our latest news posts as well as our Twitter feed in real time will keep you up to date on everything you need to know.
We’d love for you to have a look at it at www.sun.ac.za/itservices and let us know what you think – good or bad. Are the services easily accessible and clearly explained for example?
For any suggestions or comments, please contact us by sending an e-mail to helpinfo@sun.ac.za. A feedback and contact button is also available on the bottom bar on the page for fast access.
Meeste van die tyd word IT beskou as die mense “wat rekenaars regmaak” of die e-pos of internet moet regmaak. Dis ook waar, maar, soos `n ysberg, is daar meer onder die oppervlak.
Om vir al ons gebruikers `n beter prentjie te teken van al die dienste waarmee IT-personeel hulself deur die jaar besighou, het ons `n gebruikersvriendelike (ons glo so!) dienskatalogus saamgestel in die vorm van `n webwerf.
Die katalogus bevat al ons dienste – die waarvan jy reeds weet en `n hele klompie onbekendes. Buiten `n volledige beskrywing van elke diens, verskaf ons instruksies oor hoe om daarvoor aansoek te doen, watter tye dit beskikbaar is en wie om te kontak as jy meer inligting daaroor wil hê.
Ons het ook `n handige A-Z funksie ingebou, `n webwerfkaart en skakels na al ons ander relevante hulpmiddele. `n Webgedeelte wat al ons nuutste bloginskrywings en nuus wys, sowel as `n lewendige Twitter-voer sal sorg dat jy op datum is met alles wat daar te weet is by IT.
Ons is natuurlik nuuskierig om te weet wat jy daarvan dink, so gaan kyk asb. by www.sun.ac.za/itservices en laat ons weet.
As jy enige voorstelle of kommentaar, goed of sleg, het, stuur vir ons `n e-pos by helpinfo@sun.ac.za. `n Terugvoer skakel en kontakknoppie is ook onderaan die dienskatalogus beskikbaar vir vinnige toegang.
Tags: service catalogue