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At the end of July we announced that university e-mail will soon be hosted in the cloud. Most of our Tygerberg staff were successfully migrated and are already active on Outlook via Office365. Next up is Stellenbosch.
Benefits of cloud e-mail include:
• Larger mailboxes and storage space.
• E-mail and storage space are accessible from anywhere in the world where there is internet access.
• E-mail and storage space are backed up in the cloud.
The only consideration is dependability on internet quality, as the service is hosted in the cloud.
Mailboxes will be moved per department and each department will be notified via e-mail ahead of time when their e-mail will be moved. Little, if any disruption or downtime are anticipated during the migration period.
After your mailbox has been moved, Outlook will prompt you to enter a password. Please enter your full e-mail address (e.g. username@sun.ac.za), password and select the Remember credentials option. There is a possibility that e-mail settings on your mobile device might have to be changed. We have also compiled a selection of FAQs if you have any problems. More technical instructions, if needed, are available on the IT self-help site.
| User support might be necessary for devices with outdated software and our support team is ready to deal with these cases. However, please note that standard SU devices with Windows and asset numbers have to be attended to first and will be given priority. Non-standard devices, for example, Apple and Linux operating systems or private devices without asset numbers can only be attended to once we’re done with them. |
If you have any questions or feedback, please contact the IT Service Desk at 021 808 4367 or help@sun.ac.za
[:af]Einde Julie het ons aangekondig dat universiteit e-pos voortaan op die wolk gebêre sal word. Die meeste Tygerberg personeel is suksesvol geskuif en reeds aktief op Outlook via Office365. Volgende aan die beurt is Stellenbosch.
Voordele van wolkpos sluit in:
• Groter posbusse en stoorspasie.
• E-pos en stoorspasie is bereikbaar van enige plek in die wêreld waar internettoegang beskikbaar is.
• E-pos en stoorspasie word gerugsteun in die wolk.
Daar is wel een oorweging. Omdat die diens in die wolk is, is dit afhanklik van die internetkwaliteit.
Posbusse word per departement geskuif en elke departement sal vooraf in kennis gestel word wanneer die proses gaan plaasvind. Min of geen ontwrigting of onderbreking word tydens die migrasieproses verwag.
Na die skuif sal Outlook vra vir ʼn wagwoord. Tik jou volledige e-posadres en wagwoord in en merk ook die Remember credentials blokkie. E-pos op u mobiele toestel mag ʼn heropstelling benodig. Ons het ook ʼn lys met FAQs saamgestel. As jy probleme ondervind, raadpleeg gerus eers dié lys Addisionele tegniese instruksies, indien benodig, is ook beskikbaar op IT se selfhelp webwerf.
| Gebruikersondersteuning mag nodig wees vir toestelle waarvan sagteware nie op datum is nie en ons ondersteuningspan is gereed om hierdie gevalle te hanteer. Neem egter kennis dat standaard US-toestelle met Windows en batenommers eers afgehandel sal word en eerste prioriteit sal geniet. Nie-standaard toestelle, byvoorbeeld met Apple of Linux bedryfstelsels of privaattoestelle sonder batenommers, kan eers hanteer word sodra die standaardtoestelle afgehandel is. |
Vir enige navrae of terugvoer, kontak gerus die IT Dienstoonbank by 021 808 4367 of help@sun.ac.za.
