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The time has come for everyone to take a well-deserved break and spend time with friends and family. From 22 December at 12:00 until 1 January Information Technology offices will be closed and no user support will be provided.
However, just because we’re on holiday it doesn’t mean fraudsters, opportunists and cybercriminals will also take a break. On the contrary, this is the ideal time for them to scam you out of your hard-earned money.
We’d like to remind you to be especially vigilant over the holiday season by following these guidelines when receiving emails or conducting online transactions:
- We will never ask for your username and password. Don’t divulge your username and/or password if being asked via email. By doing this, you are giving someone access to all your confidential SU information, including salary details.
- Do not click on any attachments, even if the address is a sun email address. If you are unsure, contact the person first to confirm.
- Do not click on a website address given in an email. Rather go to your browser and type the correct address in the address bar.
- Never conduct any transactions on a public, unprotected WiFi connection.
- If you are unsure of the legitimacy of an email, contact the institution or person it was sent from directly by phone to confirm.
For further assistance email help@sun.ac.za or call our Service Desk at 808 4367. More information on cybersecurity can be found on our blog and Twitter account.
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Dis uiteindelik tyd vir ons almal om ʼn welverdiende ruskans te neem en tyd saam met familie en vriende te spandeer. Vanaf 22 Desember om 12:00 tot 1 Januarie sal die Informasietegnologie-kantore gesluit wees en geen gebruikersondersteuning verskaf word nie.
Die slegte nuus is egter dat, hoewel ons met vakansie is, dit nie beteken dat opportuniste, kuberkriminele en swendelaars ook `n ruskansie gaan neem nie. Inteendeel, dis nou die ideale tyd vir hulle om jou swaarverdiende geld in die hande te probeer kry.
Wees daarom veral gedurende die vakansietyd ekstra versigtig en waaksaam deur hierdie basiese riglyne te volg as jy aanlyn transaksies doen of e-posse ontvang:
- Ons sal nooit vir jou gebruikersnaam en wagwoord vra nie. Moenie jou gebruikersnaam en/of wagwoord verskaf as jy daarvoor in ʼn e-pos gevra word nie. Dit sal iemand toegang gee tot al jou konfidensiële US-informasie, insluitende jou salarisdetails.
- Moenie op aanhangsels kliek nie, selfs al is die adres ʼn sun e-posadres. Indien jy onseker is, kontak eers die persoon om te bevestig.
- Moenie op enige webwerfadresse in e-posse kliek nie. Gaan eerder direk na jou webblaaier en tik die korrekte adres in die adresveld in.
- Moet nooit enige transaksies op ʼn openbare, onbeskermde WiFi-verbinding doen nie.
- Indien jy onseker is oor die geldigheid van ʼn e-pos, kontak die instelling of persoon wat dit gestuur het direk per telefoon.
Vir enige navrae, stuur e-pos aan help@sun.ac.za of skakel die Dienstoonbank by 808 4367. Meer inligting oor kubersekuriteit kan verkry word op ons blog of Twitter-rekening.
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Tags: cybersecurity, phishing