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On Thursday, 24 January, from 10:30 to 22:00 Outlook users across large parts of the world were left without email. A major outage affecting, among others, South Africa, South America and Europe was caused by a technical problem at one of Microsoft’s data centres in Europe.
Subsequently, all Stellenbosch University staff could also not access their email. Connectivity to Microsoft Exchange was restored Thursday evening late and staff and students were able to access their emails again. For a full report from Microsoft on the incident, click here
Keep in mind that cybercriminals could use incidents like these to launch attacks on email users. Neither Microsoft, not IT will ever ask you to reactivate your Microsoft account or divulge personal details.
Please take note that, in instances where email is unavailable, our Twitter feed will be used as the main communication channel and the latest updates will be posted on the feed. For any inquiries please contact the IT Service Desk at 021 808 4367 or log a request on the ICT Partner Portal.
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Weens ʼn onderbreking in die Microsoft Exchange diens Donderdag (24 Januarie) vanaf 10:30 tot 22:00 het personeel en studente geen toegang tot e-pos gehad nie. Die onderbreking is veroorsaak deur tegniese probleme by een van Microsoft se datasentrums in Europa en het, onder andere, Suid-Afrika, Europa en Suid-Amerika beïnvloed. Die verbinding tot Microsoft Exchange is Donderdagaand weer herstel en personeel en studente kon Vrydagoggend weer volledige toegang tot e-pos te hê. Vir `n volledige verslag oor die insident deur Microsoft, kliek hier
Hou in gedagte dat kuberkriminele hierdie tipe kan insidente misbruik om aanvalle loods teen e-posgebruikers. Nie IT of Microsoft sal jou ooit vra om jou Microsoft rekening per e-pos te heraktiveer of vra vir persoonlike inligting nie.
Neem asb. kennis dat Informasietegnologie in gevalle waar e-pos nie beskikbaar is nie ons Twitter-rekening sal gebruik as hoof-kommunikasiekanaal en dat die nuutste inligting op hierdie platform geplaas sal word.Vir enige navrae kontak asb. die IT Dienstoonbank by 021 808 4367 of meld ʼn versoek aan op die ICT Partner Portal.
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