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Essential emergency maintenance to replace a faulty memory module was conducted on Saturday from 07:00 to 12:00.
During the process it was discovered that there are additional hardware problems on the specific server. Due to the hardware failure several services are still down. We are currently working in partnership with our hardware vendor to establish which module is causing failure and will be replacing it as soon as this is known.
We realise that the current situation is inconvenient and apologise for the unavailability of services. Rest assured that we are doing everything in our power to restore all services as soon as possible. For inquiries please contact the IT Service Desk at 021 808 4367 or log a request on the ICT Partner Portal.
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Noodsaaklike noodonderhoud is Saterdag vanaf 07:00 tot 12:00 uitgevoer om ’n foutiewe geheue-module te vervang.
Gedurende die proses is addisionele probleme met die hardeware op die spesifieke bediener teëgekom. Weens die hardewarefout is talle stelsels steeds nie beskikbaar nie. Ons probeer tans, in samewerking met ons hardewareverskaffer, vasstel watter module die fout veroorsaak en sal die vervanging doen sodra dit uitgeklaar is.
Ons besef dat die onbeskikbaarheid van stelsels ongerief verskaf en vra verskoning hiervoor. Wees gerus dat ons alles binne ons vermoë doen om te sorg dat dienste weer na normaal sal terugkeer so gou as moontlik. Vir navrae kontak asb. die IT Dienstoonbank by 021 808 4367 of meld ʼn versoek aan op die ICT Partner Portal.
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