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Essential emergency maintenance to replace a faulty memory module was conducted on Saturday from 07:00 to 12:00. During the process it was discovered that there are additional hardware problems and this caused several services not to be available.
However, our IT staff succeeded in restoring essential core services on a temporary basis late last night. The final restore and replacement of the faulty hardware will take place at a later stage.
We apologise for the inconvenience. For inquiries please contact the IT Service Desk at 021 808 4367 or log a request on the ICT Partner Portal.
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Noodsaaklike noodonderhoud is Saterdag vanaf 07:00 tot 12:00 uitgevoer om ’n foutiewe geheue-module te vervang. Gedurende die proses is addisionele probleme met die hardeware teëgekom en het dit veroorsaak dat sekere dienste nie beskikbaar was nie.
IT-personeel het egter laat gisteraand daarin geslaag om tydelik kritiese kerndienste weer te herstel. Die finale herstelwerk en vervanging van die foutiewe hardeware sal op ’n latere stadium plaasvind.
Ons vra om verskoning vir die ongerief. Vir navrae kontak asb. die IT Dienstoonbank by 021 808 4367 of meld ʼn versoek aan op die ICT Partner Portal.
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