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Early on Thursday morning we were notified by our internet provider, TENET, that there has been a break in internet connection between UWC and SUN. This caused an internet outage on the entire SU network for most of the morning.
Technicians were immediately dispatched to the site and after investigating, established that the infrastructure has been vandalised and the fibre cable cut. Maintenance then proceeded to replace the damaged equipment and restore connectivity. Unfortunately both primary and secondary links were compromised and also had to repair the backup link.
We apologise for the inconvenience and appreciate your patience. During incidents such as these please remember to follow our Twitter feed where we will post regular updates.
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Vroeg Donderdagoggend is ons deur ons internetdiensverskaffer, TENET, in kennis gestel dat daar ’n onderbreking in die internetverbinding tussen UWC en SUN is. Dit het veroorsaak dat die hele US-netwerk vir ’n groot gedeelte van die oggend sonder internet moes funksioneer.
Tegnici is dadelik na die perseel gestuur om ondersoek in te stel en het bevestig dat die infrastruktuur gevandaliseer en die veselkabel afgesny is. Die beskadigde toerusting is vervang en konnektiwiteit is herstel. Ongelukkig is beide die primêre en sekondêre skakels beïnvloed en moes tegnici ook die rugsteun verbinding herstel.
Ons vra om verskoning vir die ongerief en waardeer julle geduld. Hou in gedagte dat, gedurende insidente soos hierdie, ons gereelde opdaterings sal plaas t.o.v. die situasie op ons Twitter-rekening.
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