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Over the past few months the SUNStudent implementation team, comprising members from SU, Eiffelcorp and Serosoft, have been conducting and coordinating blueprint workshops to understand and unravel the Stellenbosch University student life cycle process. Existing procedures, processes, and assumptions are being challenged and stakeholders are rethinking and redesigning processes while retaining students as central stakeholders. The journey from being administration intensive to being student-friendly is off to a good start.
Workshop participants are visibly excited, willing to adapt to something new and different and are challenging the status quo. Collaboration, respect, simplification, change and coordination are the key elements emerging from these workshops and attribute to their resounding success.
For SU the outcome of the workshops is not limited to SUNStudent system requirement’s definition, but also to identify policy and procedure changes and correct process misalignments. For the first time in many years this is possible due to participants from various campuses, faculties, departments, IT and SISO having a focused discussion on capability.
As facilitator of these workshops, Serosoft is extremely satisfied with the outcome so far. Unravelling the details of capability and completing the requirement definition will help us implement and deliver the best student information system currently used at a South African university.
Article by Team Serosoft
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Gedurende die afgelope paar maande het die SUNStudent projekspan, bestaande uit lede van die US, Eiffelcorp en Serosoft, werkswinkels gekoördineer en aangebied om Universiteit Stellenbosch se student-lewensiklus te verstaan en uit te pluis. Bestaande prosedures, prosesse en aannames is uitgedaag en belanghebbendes herdink en herontwerp prosesse met die oog op studente as sentrale rolspelers. Die reisplan van `n administratief-intensiewe instelling na ’n studente-vriendelike een is goed op dreef.
Deelnemers aan die werkswinkels is duidelik opgewonde, gewillig om aan te pas by iets nuuts en bereid die status quo uit te daag. Samewerking, respek, vereenvoudiging, verandering en koördinasie is die sleutelelemente ter sprake in hierdie werkswinkels en dra by tot die reuse sukses daarvan.
Vir die US is die uitkoms van die werkswinkels nie beperk tot die vereistes waaraan die SUNStudent sisteem moet voldoen nie. Dis ook belangrik dat veranderinge in beleid en prosedures geidentifiseer word en dat prosesse wat belyn word, korrigeer word. Vir die eerste keer in jare is bogenoemde moontlik omdat deelnemers van verskeie kampusse, fakulteite, departemente, IT en SISO gefokusde gesprekke het oor die moontlikhede.
As fasiliteerders van die werkswinkels is Serosoft baie tevrede met die uitkoms tot dusver. Die detail gesprekke om die verskeie besigheidsareas en huidige prosesse beter te verstaan sal ons help om die beste studente-inligtingstelsel wat tans by enige Suid-Afrikaanse universiteit gebruik word, te implementeer.
Artikel deur Serosoft-span
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