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Since Friday, 30 April, many external emails have not been delivered to SU staff and student mailboxes. These messages have been placed under quarantine by Microsoft for security reasons.
The issue was reported to Microsoft earlier this week and is receiving urgent attention from both Microsoft’s engineers as well as our own system engineers.
We realise that important messages might have been queued and therefore we will release all pending messages tomorrow ((Friday, 7 May) afternoon at 16:00 as a temporary solution to the problem.
Please take note that messages could include spam or phishing emails and you need to be extra careful when dealing with these particular messages.
We apologise for the inconvenience and hope that the situation will be resolved soon.
Any enquiries regarding this can be logged on the ICT Partner Portal.
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Sedert verlede Vrydag, 30 April, was daar gevalle waar eksterne e-pos boodskappe nie in US personeel en studente se posbusse afgelewer is nie. Hierdie boodskappe word deur Microsoft onder kwarantyn geplaas om sekuriteitsredes. Die probleem is aangemeld by Microsoft en ontvang dringende aandag van die Microsoft-ingenieurs, sowel as ons eie stelseladminstrateurs.
Ons besef dat daar waardevolle boodskappe in die tou lê en sal daarom, as `n tydelike oplossing, hierdie boodskappe vanaf môremiddag (Vrydag, 7 Mei) 16:00 vrystel sodat dit in plaaslike posbusse afgelewer kan word.
Neem kennis dat daar ook spam en phishing tussen die boodskappe mag wees. Wees dus asseblief uiters versigtig wanneer hierdie boodskappe hanteer word.
Ons vra om verskoning vir enige ongerief en hoop dat die probleem so gou moontlik opgelos sal word.
Enige navrae in hierdie verband kan aangeteken word op die ICT Partner Portal.
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