[:en]
LATEST UPDATE 22/02 16:47
In an effort to ensure that all students have access to their registered modules, a decision was taken to urgently do manual uploading of all registered students into their respective modules.
For this to be executed as speedily as possible, we need to restrict access for all users between 19:00 and 22:00 tonight (Tuesday, 22 February)
We sincerely apologise for the inconvenience.
——————————————————————————————————————————————————————————–
UPDATE 16/02
We have been experiencing severe problems with SUNLearn since Monday, 14 February. This includes database access issues, as well as incomplete or erroneous student module registration information.
This is treated as a high priority incident. However, to resolve these problems we need to switch off the feed of student module information from the student system and will also stop manual module registrations on SUNLearn until tomorrow (17 February 2022) afternoon at 14h00.
This will allow the technical team to analyse the problem in-depth without new registrations putting additional strain on the system.
We apologise for the inconvenience. We are aware of the impact the situation is having on students and staff and are doing our utmost to ensure that the system is entirely functional as soon as possible
[:af]
Ons ondervind sedert Maandag, 14 Februarie, ernstige probleme met SUNLearn. Dit sluit databasis toegangsprobleme en onvolledige of foutiewe studente module-registrasies in.
Die saak word as `n hoë prioriteit insident hanteer. Om die probleme aan te spreek is dit egter nodig om die vloei van studente module-registrasies van die studentestelsel na SUNLearn, sowel as handregistrasies op SUNLearn, tot môremiddag (17 Februarie 2022) om 14h00 af te skakel.
Dit sal die tegniese span die geleentheid gee om die probleem te ontleed sonder dat bykomende moduleregistrasies ‘n addisionele las op die stelsel plaas.
Ons vra verskoning vir die ongerief. Ons is bewus van die uitwerking wat die situasie op studente en personeellede het en ons doen ons bes om die stelsel so gou as moontlik weer volledig werkend te kry.
[:]
