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Connectivity

[:en]Connect to WiFi on campus[:]

Thursday, January 27th, 2022

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The Wi-Fi network used to connect to the internet access is called eduRoam. Here we explain what it is, how to register and why it is necessary.

What is eduRoam?

eduRoam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. eduRoam allows students, researchers and staff from participating institutions to obtain internet connectivity across campus and when visiting other participating institutions by simply opening their laptop.

To connect to eduRoam and start using Wi-Fi on campus follow these steps.

 

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[:en]eduroam available at Tygerberg[:af]eduroam beskikbaar by Tygerberg[:]

Tuesday, October 5th, 2021

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TENET and the Western Cape Government, in partnership with Liquid Intelligent Technologies, have been piloting eduroam in four of the Western Cape provincial hospitals:

  • Khayelitsha Hospital
  • Tygerberg Hospital
  • Groote Schuur Hospital 
  • Mowbray Maternity Hospital

The continuation and expansion of this programme within the hospitals and into other hospitals depend on the provincial Department of Health seeing value in the deployment. Unfortunately it seems that the demand on these four sites has been lower than anticipated, which could mean that there’s a risk that the pilot will not be extended. 

We would like to encourage staff and especially students who are on placement within one of the four hospitals where the trial is available to make use of the eduroam facility.

Unfortunately, eduroam coverage isn’t (yet) ubiquitous, with only a few access points in each hospital carrying the network. Currently eduroam is available near the main entrances of each of these hospitals or close to staff areas.  In particular, it is likely to be found close to signage for Liquid’s own Free Public Wi-Fi (see image right)

Once connected, students should be able to get Internet access without the usual cap that applies to the public Wi-Fi in those locations.  

More on the use of eduroam can be found on our service catalogue.

 

 

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TENET en die Wes-Kaapse Regering, in samewerking met Liquid Intelligent Technologies, het onlangs `n eduroam- proeflopie in vier Wes-Kaapse provinsiale hospitale implementeer:

  • Khayelitsha-hospitaal
  • Tygerberg-hospitaal
  • Groote Schuur-hospitaal 
  • Mowbray-hospitaal

Die uitbreiding en voortsetting van hierdie program by hospitale word grootliks bepaal deur die Departement van Gesondheid se gewilligheid om die waarde van die program in te sien. Ongelukkig blyk dit dat die aanvraag by bogenoemde vier hospitale laer is as wat ons verwag het, wat kan beteken dat daar `n risiko is dat die proeflopie nie verleng gaan word nie. 

Daarom wil ons graag personeel, en veral studente wat uitgeplaas is na een van die vier hospitale waar die proeflopieg beskikbaar is, aanmoedig om van die eduroam-diens gebruik te maak.

Ongelukkig is eduroam-dekking (nog) nie wydverspreid nie en is daar slegs enkele toegangspunte vir die netwerk in elke hospitaal. eduroam is tans beskikbaar naby die hoofingange van elk van die hospitale, sowel as in die nabyheid van personeelareas. Dit is veral beskikbaar in die omgewing van Liquid se eie Wi-Fi kentekens (sien voorbeeld regs)

Sodra studente (of personeel) aangeteken is sal Internettoegang sonder die gewone publieke Wi-Fi beperking (cap) in dié areas beskikbaar wees.

Meer oor eduroam se gebruik is op ons dienskatalogus beskikbaar.

 

 

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[:en]To meet or not to meet …[:af]Is dit regtig nodig om te vergader?[:]

Monday, October 4th, 2021

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Due to the current working-from-home situation we are likely to spend more time either in a teams meeting or on a Zoom call. Those working from home might have experienced a sharp increase in the number of virtual meeting invites since lock down started last year.

 We are either bouncing from one meeting to the other or struggling to schedule meetings, trying to establish who’s available and who’s not. This might be a short-term overreaction to the lack of other communication channels and social contact, but it could get in the way of productivity and efficiency.

Productive meetings are ones where you need to share expertise and the topics discussed require synchronous collaboration – where people need to be live at the same time, if not the same place. It is also helpful if you are dealing with conflict or need to build closer relationships.

On the other hand, if there’s no clear outcome, the topics are irrelevant, the outcome could be delivered without a meeting or you have no active role except to listen, then you may want to decline the meeting invitation. Typically, if we look at meeting content 40% of meetings are not necessary at all.

If you accept meeting invitations by default, particularly those without an agenda, you are saying that what the other person wants to talk about is a better use of your time than your own work.

Declining meetings can be a challenge to existing meeting agendas and fixed ways of working, but discuss the necessity of a meeting with your meeting leader. This could open up a discussion in your team about which topics you need to discuss and which are not important. Below is an infographic decision tree which might help you or your colleagues reconsider scheduling a meeting.

Take this opportunity to improve your meetings, save yourself time and improve on working towards a productive environment.

SOURCE: https://www.wrike.com/blog/meeting-infographic-decision-tree/

[ARTICLE BY MANDY WANZA]

 

 

 

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Gegewe die huidige werk-van-die-huis situasie is ons meer geneig om ons werksure te spandeer in `n teams-vergadering of op `n Zoom-oproep. Diegene wat van die huis af werk sal moontlik `n skerp toename opgemerk in die hoeveelheid virtuele vergaderings waarheen hulle uitgenooi word sedert grendeltyd afgeskop het verlede jaar.

Die meeste van ons spring van een vergadering na die ander of probeer vergaderings skeduleer wat almal se reeds vol skedules pas. Hierdie optrede mag `n korttermyn oorreaksie wees weens die gebrek aan ander kommunikasievorme en sosiale kontak, maar dit kan produktiwiteit en effektiwitit beinvloed.

`n Produktiewe vergadering is een waar dit kennis gedeel moet word en die bespreekte onderwerpe gemeenskaplike samewerking benodig – waar mense terselfdertyd aanlyn moet wees, verkieslik op dieselfde plek. Dit is ook nuttig as konflik hanteer moet word of beter verhoudings gebou moet word. 

As `n vergadering egter geen duidelike uitset toon, die onderwerpe irrelevant is, die uitkoms bepaal kon word sonder `n vergadering of jy slegs teenwoordig is om te luister en nie insette  te gee nie, kan jy dit oorweeg om die uitnodiging van die hand te wys. Oor die algemeen is 40% van vergaderings nie werklik nodig nie.

Indien jy by verstek bloot uitnodigings na vergaderings aanvaar, veral dié sonder `n agenda, bevestig jy dat dit waaroor die ander persoon wil praat `n beter benutting is van jou tyd as jou eie werk.

Om vergaderinguitnodigings van die hand te wys kan `n uitdaging wees, veral met reeds geskeduleerde vergaderings. Dit kan egter die geleentheid bied om `n gesprek te begin met jou span oor watter onderwerpe nodig is om te bespreek en watter minder belangrik is. Onder is `n grafiese voorstelling wat jou en jou kollegas kan help om te besluit of `n vergadering nodig is. 

Gebruik hierdie geleentheid om jou vergaderings to verbeter, tyd te spaar en `n verbeterde, produktiewe werksongewing te skep. 

BRON: https://www.wrike.com/blog/meeting-infographic-decision-tree/

[ARTIKEL DEUR MANDY WANZA]

 

 

 

 

 

 

 

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[:en]WiFi access via eduroam[:af]WiFi-toegang met eduroam[:]

Thursday, April 8th, 2021

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Since the beginning of this year the MatiesWiFi service is no longer available for any staff or students for access to WiFi on campus. Instead you will be required to use eduroam for wireless connections. This change was mainly made to ensure better security. More information.  

To further improve security and comply to eduroam’s GEANT guidelines we had to implement a new security certificate. This certificate will lead to better performance and speed up the sign-on process in future.

If you connect and sign on to eduroam on a Windows device, depending on the versions, you will be prompted with a messages This will happen only once. Click on Connect and continue working as usual.  Similar messages will appear if you work on devices with Linux or Apple operating systems.

NB. Please take note that you need to enter your full sun email address when signing on to eduroam.

 

 

 

 

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Sedert die begin van die jaar is MatiesWifi nie meer beskikbaar aan personeel en studente vir toegang tot WiFi op kampus nie. In plaas van MatiesWiFi moet gebruik gemaak word van eduroam vir enige WiFi-verbinding. Hierdie verandering is hoofsaaklik gemaak om sekuriteitsredes. Meer inligting. 

Om sekuriteit verder te verbeter, asook om te voldoen aan eduroam se GEANT-riglyne, was dit nodig dat ons `n nuwe sekuriteitsertifikaat implementeer. Hierdie sertifikaat sal lei tot beter werkverrigting en voortaan ook die aantekenproses bespoedig. 

Wanneer jy verbind aan eduroam met `n Windows-toestel (afhangende van die weergawe) sal jy `n kennisgewing kry kry. Dit sal slegs eenmalig gebeur. Kliek op Connect en gaan voort soos gewoon. Soortgelyke boodskappe sal ook verskyn as jy op toestelle werk met Linux of Apple bedryfstelsels.

NB. Neem kennis dat jy jou volle sun e-posadres moet gebruik wanneer jy aanteken op eduroam. 

 

 

 

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[:en]WiFi during load-shedding[:af]WiFi gedurende beurtkrag[:]

Tuesday, March 16th, 2021

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It seems we are never really done with loads-shedding and even though we try our utmost to prepare for the imminent interruptions, there is only so much we can do.

We realise that a stable internet connection in classrooms is vital for lecturers to stream academic content to students. In most university buildings we have generators in place to provide a backup for load-shedding. However, unfortunately we cannot guarantee uninterrupted supply of power. The reasons are as follows:

When load-shedding starts all network equipment loses power and the generator automatically kicks in. The network equipment will do a so-called “cold-boot” which can take several minutes. Subsequently it can take 10 minutes to 30 minutes (in some extreme cases) for the network to function optimally again.

Adding to this delay it could happen that network equipment will not recover automatically when the generator is activated. In these instances the network and WiFi will remain down for the whole duration of the load-shedding slot. 

Stabilising equipment and connections during load-shedding isn’t practically possible since the effort must be repeated once Eskom switches the power back on. However, we do have a monitoring system which checks for the equipment that does not recover by itself. 

In most cases WiFi and the rest of the network should be operational with the help of generator power after about 10 minutes. To ensure that the transition is seamless and network connectivity continues, it would be helpful if staff in the building could, after about 15 minutes after the generator started, check if the WiFi is active or not. 

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Die waarskynlikheid dat ons binnekort ontslae gaan wees van beurtkrag is nie besonder groot nie en selfs al is ons hoe voorbereid is daar net soveel wat ons kan doen.

Ons besef dat ʼn stabiele internetverbinding in klaskamers krities is vir dosente om akademiese inhoud na studente te stroom. In die meeste universiteitsgeboue is daar kragopwekkers in plek om rugsteuning te verskaf gedurende beurtkrag. Ongelukkig kan ons egter nie ononderbroke kragvoer waarborg nie. Die redes is as volg: 

Sodra beurtkrag afskop verloor alle netwerktoerusting krag en skop die kragopwekker outomaties in. Die netwerktoerusting doen dan `ʼn sogenaamde “cold-boot” wat etlike minute kan duur. Gevolglik kan dit 10 tot 30 minute (in uitsonderlike gevalle) neem vir die netwerk om weer optimaal te funksioneer. 

Addisioneel tot hierdie vertraging bestaan die moontlikheid dat die netwerktoerusting nie outomaties kan herstel wanneer die kragopwekker geaktiveer word nie. In so ʼn geval sal die netwerk en WiFi vir die volle duur van beurtkrag af bly. 

Die stabilisering van toerusting en verbindings gedurende beurtkrag is nie prakties moontlik nie aangesien die hele proses weer herhaal moet word sodra Eskom weer die krag aanskakel. Ons het egter ʼn moniteringstelsel wat kyk watter toerusting nie vanself herstel nie. 

In die meeste gevalle sal die WiFi en toerusting weer in ʼn werkende toestand wees na ongeveer 10 minute met die hulp van kragopwekkers. Om te verseker dat die oorgang soomloos is en netwerkkonnektiwiteit voortduur, sal dit help as personeel in die betrokke geboue na ongeveer 15 minute nadat die kragopwekker aangaan, sal nagaan of die WiFi aktief is of nie.

 

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