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[:en]Microsoft updates via VPN and data costs[:af]Microsoft-opdaterings d.m.v. VPN en datakostes[:]

Tuesday, June 6th, 2017

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Did you know that your university PC always stays up to date with the latest software and you don’t have to lift a finger? 

One of the main reasons for this is that PCs without the latest software, in particular, Microsoft software, pose a high-security threat if they are connected to the SUN network without being adequately protected. Therefore, it’s extremely important that all network users’ devices are up to date at all times. The same goes for antivirus software. Recently this policy also protected SU staff against the WannaCry ransomware when it wreaked havoc around the rest of the world.

The updates are set up so that Microsoft updates will be done when you connect your device to the SUN network. Updates via the SUN network are free when you are on campus, but it could happen that updates are available for download when you are off-campus.

If you use VPN* at home to connect to the SUN network from off campus, be aware that updates may load in the background. Since they are usually quite large, this could cause unusually high traffic and/or large expenses. Microsoft updates are usually released monthly on the every second Tuesday of the month. If you have limited or use expensive data at home, keep an eye on your data usage during that week. 

*VPN (Virtual Private Network) is  a connection to the SUN-network which gives a user the same access as when he/she is on campus.  Take note that most SUN services, for example email, Sun-e-HR, my.sun.ac.za, the Useradm administration page, etc, are all directly available from the internet without a VPN connection. 

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Het jy geweet dat jou universiteitsrekenaar outomaties op datum bly met sagteware-opdaterings, sonder dat jy enigiets hoef te doen?

Een van die hoofredes hiervoor is dat rekenaars wat nie die nuutste sagteware, spesifiek Microsoft-sagteware installeer het nie, `n hoë sekuriteitsrisiko is indien dit aan die SUN-netwerk verbind sonder die nodige beskerming. Gevolglik is dit belangrik dat alle netwerkgebruikers se toestelle altyd op datum is. Dieselfde geld vir anti-virus sagteware. Dis juis hierdie beleid wat ons US-personeel onlangs beskerm het teen die WannaCry ransomware.

As gevolg van die beleid word Microsoft opdaterings ook gedoen sodra jou toestel aan die SUN-netwerk verbind. Opdaterings op die SUN-netwerk wanneer jy op kampus is, is gratis, maar dit kan gebeur dat opdaterings beskikbaar is en wil aflaai as jou rekenaar nie by die kantoor aan die netwerk verbind is nie.

Indien jy d.m.v. VPN* aan die SUN-netwerk verbind wanneer jy af van kampus werk, wees bewus daarvan dat opdaterings in die agtergrond kan laai. Aangesien dit in baie gevalle groot is, kan dit ongewone hoë verkeer en/of ook hoë kostes genereer. Microsoft-opdaterings word normaalweg maandeliks op die tweede Dinsdag van die maand vrygestel. Indien jy dus beperkte of duur data gebruik, hou veral gedurende daardie week jou dataverbruik dop.

*VPN (Virtual Private Network) is `n verbinding van elders na die SUN-netwerk wat die gebruiker dieselfde toegang gee as wanneer hy/sy op kampus is. Let op dat meeste algemene SUN dienste (bv. e-pos, Sun-e-HR, my.sun.ac.za, Useradm-administrasieblad, ens.) direk vanaf die internet beskikbaar is sonder `n VPN verbinding.

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[:en]All Office365 applications now available[:af] Alle Office365-toepassings nou beskikbaar[:]

Monday, June 5th, 2017

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Information Technology enabled the complete cloud-based Office365 package for all staff with an active role earlier this month.

The complete Office 365 package includes:
– Outlook mail
– OneDrive for Business (5TB for each staff member and student)
– SharePoint Online (public and team sites)
– Access to online MS Office apps (for example Word, Excel, PowerPoint, etc.)
– Five downloadable versions of Office 2016 for personal devices (for example laptops, tablets and smartphones) Take note that these Office 2016 versions are not allowed on any asset number devices, it’s only allowed on personal devices.

What is Office 365?

If you have any questions, please let us know by logging a request on ServiceNow or calling our Service Desk at 808 4367. For more information on the Office365 package, please consult our FAQs or have a look at the Office365 training videos.

IMPORTANT: When using cloud-based services, you have to keep your private and work usernames, passwords and data separate. Never use the same username for private and work email accounts, storage spaces and applications.

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Informasietegnologie het vroeër die maand die volledige wolkgebaseerde Office365 pakket vir personeel met aktiewe rolle aktiveer. 

Hierdie dienste sluit in:

– Outlook e-pos
– OneDrive for Business (5TB vir elke personeellid en student)
– SharePoint Online (publieke en spanwebwerwe)
– Aanlyntoegang tot MS Office toepassings (byvoorbeeld Word, Excel, PowerPoint, ens.)
– Vyf aflaaibare Office 2016 weergawes vir persoonlike toestelle (byvoorbeeld skootrekenaars, tablette en slimfone) Let wel, hierdie 5 Office 2016 weergawes mag op geen batenommertoestelle installeer word nie. Dit word slegs toegelaat op persoonlike toestelle.

Wat is Office 365?

Indien jy enige navrae het, laat weet ons asseblief deur `n versoek aan te meld op ServiceNow of ons Dienstoonbank te kontak by 808 4367. Vir meer inligting oor die Office365 pakket, raadpleeg asseblief ons FAQs of kyk na die Office365 opleidingsvideos.

BELANGRIK: Wanneer jy wolkgebaseerde dienste gebruik, is dit krities dat jy jou privaat- en werkgebruikersname, wagwoorde en data apart van mekaar hou. Moet nooit dieselfde gebruikersnaam vir jou privaat en werk eposrekeninge, stoorspasie en toepassings gebruik nie.

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[:en]What is Microsoft Office 365?[:af]Wat is Microsoft Office 365?[:]

Monday, June 5th, 2017

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What is the cloud?

Cloud services is a broad description for IT services provided over the internet. Your services aren’t hosted on your system at work or home, but it’s located and managed remotely. Many services today use the Cloud, for example some e-mail services (e.g. Gmail), data storage (e.g. Dropbox) or photo storage (e.g. Flickr) Because it is is located online or ‘in the cloud’, you can access it from virtually anywhere on any device as long as you have an Internet connection. More articles on the cloud.

What is Microsoft Office 365?

Office 365 is an online, cloud-based application of the Microsoft Office products, which includes Word, Excel, PowerPoint, OneNote, Outlook, Publisher and Access (Publisher and Access are available on PC only) available to staff and students with an active role. 

https://www.youtube.com/watch?v=4WIbqcmSB_E

What do I get?

  • Five downloadable versions of Office365 for personal devices, for example, laptops, tablets and smartphones. This does NOT include asset number devices. 
    IMPORTANT: For the versions to stay active you must be an active staff member or student of the university. Licenses of the downloadable versions have to be refreshed on a monthly basis, otherwise it will stop working.
  • Mail: 50 GB mailbox in the cloud
  • Access to Microsoft Office365 online apps from any computer connected to the internet.
  • Calendar: online calendar
  • Word: online to access from any computer
  • Excel:  online to access from any computer
  • PowerPoint: online to access from any computer
  • People: online contacts
  • Planner: organise tasks and teamwork
  • OneDrive: 5TB online storage
  • Teams: collaboration
  • OneNote: digital notebook
  • Class Notebook: OneNote for classrooms
  • Sway: Create and share interactive reports, presentations, personal stories, and more.
  • Forms: build survey forms and easily share them with students, parents, and colleagues.
  • Tasks: schedule tasks
  • Video: scalable, easy-to-use portal for uploading and sharing your corporate videos.
  • SharePoint: online storage and sharing of files
  • Yammer: collaboration tool that helps you and your teams stay on top of it all. Start conversations, work together on files, and organise around projects.

What is the difference between the cloud and your PC?

After moving to the cloud you will have both data locally on your PC, on the network (G and H: drives), but you will also have data on the cloud. The same goes for your applications. You will be able to have some applications locally on your PC, while others will be cloud-based. Data on the cloud will be the primary source, while the copies on your PC and network drives are synced versions.

The same applies to your Office365 applications. For this reason, it’s important that you keep track of where you save your data. 

IMPORTANT: SU copyright agreements do not extend to storing and sharing of documents protected under the copyright law on OneDrive for business, SharePoint online or any other public store spaces.

What are the advantages of cloud services? 

  • More storage space available, up to 5TB on OneDrive and 50GB on Outlook.
  • Your data is available from anywhere, anytime, on any device. You’ll always have access to your data if you have an internet connection.
  • Your information is also safely stored, even if you lose one of your devices.  

What are the disadvantages of cloud services?  

  • Familiarise yourself with copyright regulations. Make sure you know what you are allowed to store and share online.  SU copyright agreements do not extend to storing of documents protected under the copyright law on OneDrive for business or any other public store space.
  • You are entirely responsible for your own information. Be careful who you give rights and access to, as it will compromise your information if it’s visible to other people.
  • You are responsible for synchronisation between online and local data. Synchronisation between online and local information needs to be set up correctly and done on a regular basis.
  • Keep in mind that access to cloud services when on campus will not incur any costs, but if you work from home your own data will be utilised.
  • It is very important that you keep your private usernames, passwords and information separate from your official work, to prevent your data from getting mixed up.
  • Having access to the cloud from any computer makes your digital identification vulnerable, do not use computers you do not trust to access your cloud services.

What if I have been using OneDrive personal, Dropbox and other cloud storage options? 

You can keep on using them, but it is very important that you only use these storage options for your personal data.

OneDrive for business and SharePoint online is available under of the US MS Licence agreement for storage and sharing of institutional data. The storage and sharing of institutional data are not allowed on Dropbox, OneDrive personal or any other cloud storage. IMPORTANT: SU copyright agreements do not extend to storing and sharing of documents protected under the copyright law on OneDrive for business, SharePoint online or any other public store spaces.

What is the difference between the storage options?  

 

ONEDRIVE

ONEDRIVE FOR BUSINESS

SHAREPOINT ONLINE

DROPBOX

GOOGLE DRIVE

 

PURPOSE

Personal

Business

Business

Personal

Personal

 
 

MANAGED BY

You (private)

You (business)

Teamsite owner, moderator (business)

You (private)

You (private)

 

WHAT DATA SHOULD I STORE HERE?

Personal files
(photos of your pet, last holiday, etc.)

Work files
(e.g. Word or Excel docs, PDF’s, etc.)

Your teams’ collabrative files, big data files, etc.

Personal files
(
photos of your pet, last holiday etc.)

Personal files (photos of your pet, last holiday etc.)

 

HOW MUCH STORAGE SPACE?

5GB (more if you created an account before Feb’16)

5TB

Limited by your imagination or work needs.

First 5GB free, then pay as you need.

First 15GB free, then pay as you need.

 
 

FILE SHARING?

Yes, similar to Google Drive or DropBox.

Yes. You manage the share (security) of file/folder. Simple versioning.

Yes, team collab space; managed by moderators. Most granular and secure.

Yes, very simple.

Yes, very simple.

 
 

Do I still have to back up my data if it’s stored in the cloud?

Yes, it’s always beneficial to have more than one backup of your data, preferably in different locations.

https://www.youtube.com/watch?v=9tRqs368GgA

 

 

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Wat is die wolk?

Wolkdienste is ʼn wye beskrywing vir IT-dienste wat oor die internet verskaf word. Jou dienste word nie gehuisves op jou stelsel by die huis of werk nie, maar word elders gestoor en bestuur. Vandag gebruik baie dienste die wolk, soos e-posdienste (byvoorbeeld Gmail), datastoring (byvoorbeeld Dropbox) of fotostoring (byvoorbeeld Flickr). Omdat alles aanlyn of “in die wolk” lê, het jy feitlik vanaf enige plek op jou toestel toegang – solank jy ʼn internetverbinding het.  Nog artikels oor die wolk. 

Wat is Microsoft Office 365?

Office 365 is ʼn aanlyn, wolkgebaseerde toepassing van die Microsoft Office produkte. Dit sluit Word, Excel, PowerPoint, OneNote, Outlook, Publisher en Access (Publisher en Access is slegs beskikbaar vir PC) vir alle personeel en studente met aktiewe rolle, in.    

https://www.youtube.com/watch?v=4WIbqcmSB_E

Wat kry ek?

 

  • Vyf aflaaibare weergawes van Office365 vir persoonlike toestelle, byvoorbeeld skootrekenaars, tablette en slimfone. Hierdie weergawes sluit NIE toestelle met batenommers in nie. 
    NB: Om die weergawes aktiveer te hou, moet jy ʼn personeellid of student wees met ʼn aktiewe rol. Aflaaibare weergawes se lisensies moet ook op ʼn maandelikse basis hernieu word, anders sal dit ophou werk.
  • E-pos: 50 GB posbus in die wolk.
  • Toegang tot die Microsoft Office365 aanlyntoepassings vanaf enige toestel verbind aan die internet.
  • Calendar: aanlyn kalender
  • Word: aanlyn toegang vanaf enige toestel
  • Excel: aanlyn toegang vanaf enige toestel
  • PowerPoint: aanlyn toegang vanaf enige toestel
  • People: aanlyn-kontakte
  • Planner: organiseer take en spanwerk
  • OneDrive: 5TB aanlyn stoorspasie
  • Teams: samewerking
  • OneNote: digitale notaboek
  • Class Notebook: OneNote vir klaskamers
  • Sway: Skep en deel interaktiewe verslae, aanbiedings, ens.
  • Forms: bou vorms vir opnames en deel dit sonder moeite met studente, ouers en kollegas.
  • Tasks: skeduleer take
  • Video: aanpasbare, maklik bruikbare portaal vir die oplaai en deel van jou korporatiewe video’s. 
  • SharePoint: aanlyn stoorspasie en deel van lêers.
  • Yammer: help om samewerking tussen jou en jou spanne te bewerkstellig. Voer gesprekke, werk saam en reël projekte. 

Wat is die verskil tussen die wolk en jou PC?

Nadat die skuif na die wolk, sal jy plaaslike data op jou rekenaar en op die netwerk (G en H: skywe) hê, maar jy sal ook data op die wolk hê. Dieselfde geld vir toepassings. Sommige toepassings sal plaaslik op jou rekenaar wees, terwyl ander wolkgebaseerd is. Die data op die wolk sal jou primêre bron wees, terwyl die kopieë op jou rekenaar en netwerkdrywe sinkroniseerde weergawes is.

Dieselfde geld vir jou Office365-toepassings. Om hierdie rede is dit belangrik dat jy tred hou met waar jy jou data stoor. 

Wat is die voordele van wolkdienste?

  • Meer stoorspasie beskikbaar – tot 5TB op OneDrive en 50GB op Outlook.
  • Jou data is beskikbaar vanaf enige plek, enige tyd en op enige toestel. Jy sal altyd toegang tot jou data hê as jy `ʼn internetverbinding het. 
  • Jou inligting word veilig gestoor, selfs al verloor jy een van jou toestelle. 

Wat is die nadele van wolkdienste? 

  • Raak vertroud met kopiereg-regulasies. Maak seker jy weet wat jy aanlyn mag stoor en deel. US kopiereg-ooreenkomste sluit nie die stoor en deel van dokumente wat beskerm word onder kopiereg op OneDrive for businessSharePoint online of enige ander publieke stoorspasies in nie.
  • Jy is volledig verantwoordelik vir jou eie inligting.  Wees versigtig vir wie jy regte en toegang gee, aangesien dit jou inligting in gevaar mag stel as dit sigbaar is vir ander mense. 
  • Jy is verantwoordelik vir die sinkronisasie tussen aanlyn en plaaslike data. Sinkronisasie tussen aanlyn en plaaslike data moet korrek opgestel word en op `ʼn gereelde basis uitgevoer word. 
  • Hou in gedagte dat die gebruik van wolkdienste terwyl jy op kampus is, nie enigiets sal kos nie, maar as jy tuis werk sal jou eie datakostes gehef word. 
  • Dit is baie belangrik dat jy jou privaat gebruikersname, wagwoorde en inligting apart hou van jou amptelike werk om te voorkom dat jou data deurmekaar raak. 
  • Digitale identifikasie is kwesbaar as jy toegang tot die wolk het vanaf enige rekenaar. Moenie rekenaars of toestelle wat jy nie vertrou nie, toelaat om jou wolkdienste te gebruik nie. 

Wat as ek OneDrive personal, Dropbox of ander wolkopsies gebruik? 

Jy kan aanhou om dit te gebruik, maar dis baie belangrik dat jy hierdie opsies slegs vir persoonlike data gebruik.

OneDrive for business en SharePoint online is beskikbaar onder die US MS lisensieooreenkoms vir stoor en deel van institusionele data. Stoor en deel van institusionele data word nie toegelaat op Dropbox, OneDrive personal of enige ander wolkstoorspasie nie. US kopiereg-ooreenkomste sluit nie die stoor en deel van dokumente wat beskerm word onder kopiereg op OneDrive for businessSharePoint online of enige ander publieke stoorspasies in nie.

Wat is die verskil tusse die verskeie stooropsies?  

 

ONEDRIVE

ONEDRIVE FOR BUSINESS

SHAREPOINT
ONLINE

DROPBOX

GOOGLE DRIVE

DOEL

Persoonlik

Besigheid

Besigheid

Persoonlik

Persoonlik

BESTUUR DEUR

Jou

Jou

Teamsite eienaar, moderator 

Jou

Jou

WATTER DATA MOET EK HIER STOOR?

Persoonlike lêers 

Werklêers
bv. Word of Excel dokumente, PDFs.

Lêers vir spanne om saam aan te werk.
Groot data lêers, ens.

Persoonlike lêers

Persoonlike lêers

HOEVEEL STOOR-
SPASIE?

5GB
(meer as die rekening voor Feb’16 geskep is)

5TB

Beperk tot jou werksbehoeftes.

Eerste 5GB gratis, betaal vir meer.

Eerste 15GB gratis, betaal vir meer.

DEEL VAN LêERS?

Ja, soortgelyk as Google Drive of DropBox.

Ja.
Jy bestuur die deelspasie en sekuriteit of lêer.
Eenvoudige weergawes.

Ja, `n area vir spanne om saam te werk; bestuur deur moderators.
Mees eenvoudige struktuur.

Ja, baie eenvoudig.

Ja, baie eenvoudig.

Moet ek nogsteeds my data rugsteun as dit in die wolk gestoor word?

Ja, dis altyd voordelig om meer as een weergawe van jou data te hê, verkieslik ook op verskillende plekke. .

https://www.youtube.com/watch?v=9tRqs368GgA

 

 

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[:en]Calling all reluctant designers[:af]Aandag alle teësinnige ontwerpers[:]

Monday, April 24th, 2017

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Whether you are a professional, aspiring or reluctant designer, occasionally you have to rustle up a poster, flyer, ad or some form of graphic representation.

Canva an Australian company, was founded in 2012 to easily create graphic designs for whatever purpose.

The web site rapidly became popular, with more than 750,000 users in its first year. It currently has over 10 million users across 179 countries. It’s also considered to be one of the easiest graphic design platforms available at the moment. 

Canva is considered to be one of the easiest (according to some THE easiest) graphic design platforms currently available. One of the biggest challenges with graphic design is learning to use software like Adobe Photoshop, a fairly complicated programme. Canva eliminates this learning process and doesn’t expect you to be an expert designer to use it. How is this possible?

One way with which Canva simplifies the design process is by using an easy, intuitive drag and drop system which makes adding, removing, and editing elements extremely easy. You can choose between 11 available templates or customise your document from scratch. It also provides over 8,000 free and paid layouts.

Additionally, it offers a free photo editing tool, colour palette generator, and font combination tool, along with a database of over a million photographs, graphics and fonts. Many of the images are for the Premium package, which will cost you $1 per image, but you can easily upload and use your own images.

All these tools can be used for both web and print media design and graphics. Canva is free for individuals, but also offers a ‘Team’ tier at $12.45/month,

SOURCES:
www.wikipedia.org
http://www.pcworld.com
https://www.cnet.com
http://socialconceptsconsulting.com
http://sociallysorted.com.au
https://beautifulpixels.com
http://createyourlaptoplife.com
http://executivesecretary.com/canva-a-design-tool-for-the-non-designer/

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Of jy ʼn aspirerende, teësinnige of professionele ontwerper is, soms moet jy `n pamflet, plakkaat, advertensie of vorm van grafika saamflans.

Canva ʼn Australiese maatskappy, is in 2012 begin om gebruikers in staat te stel om maklik grafika te ontwerp, vir watter doel ookal. 

Die gewildheid van die webwerf het vinnig toegeneem en binne die eerste jaar is 750,000 gebruikers registreer. Op die oomblik het Canva meer as 10 miljoen gebruikers in 179 lande en word dit geag as een van die maklikste grafiese ontwerpplatforms tans beskikbaar.

Die grootste uitdaging met grafiese ontwerp, is om die sagteware onder die knie te kry — gewoonlik ʼn tydrowende proses. Sagteware soos Adobe Photoshop is duur en  ingewikkeld. Canva skakel die leerproses uit en verwag nie dat jy ʼn kundige ontwerper moet wees om dit te kan gebruik nie. Hoe kry hulle dit reg?

Eerstens vereenvoudig Canva die ontwerpproses deur ʼn intuïtiewe sleep-en-los proses te gebruik wat dit maklik maak om elemente by te voeg, verwyder of redigeer. Verder is daar 11 template beskikbaar of jy kan jou dokument van nuuts af ontwerp. Dit bied ook 8000 gratis en betaal-uitlegopsies.

Laastens is daar ʼn gratis funksie vir fotoredigering, ʼn kleurpalet-genereerder en ʼn databasis met meer as `n miljoen foto’s, grafika en lettertipes. Van die grafika is slegs beskikbaar in die Premium-pakket en kos $1 per foto, maar jy kan ook maklik jou eie grafika oplaai en gebruik.

Al hierdie bronne kan gebruik word vir beide web- en printmedia ontwerp en grafika. Canva is gratis vir individue, maar bied ook ʼn ‘Team’ opsie teen $12.45/maand.

BRONNE:
www.wikipedia.org
http://www.pcworld.com
https://www.cnet.com
http://socialconceptsconsulting.com
http://sociallysorted.com.au
https://beautifulpixels.com
http://createyourlaptoplife.com
http://executivesecretary.com/canva-a-design-tool-for-the-non-designer/

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[:en]ServiceNow is ready to use[:af]ServiceNow is gereed vir gebruik[:]

Friday, April 21st, 2017

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Information Technology (IT) recently implemented ServiceNow, a new request and incident logging system for SU staff and students.

Our first step was to register all staff on the system. If you haven’t done this yet, please go to www.sun.ac.za/infoteg, click on Register for ServiceNow and log in. Once logged in, you are automatically registered.

ServiceNow is ready for you to use. We’d like to encourage you to use the Self Service function as much as possible to save you time and improve IT services. It can be used to:

1. log IT related incidents or requests,
2. track the progress of your requests,
3. get quotes on IT hardware and related items and
4. find IT related information.

FAQS

1. Who needs to register for ServiceNow?
All staff and students have to register if you want to use this powerful tool.
2. How do I register?
Follow the link and log in with your SU username and password.
3. How do I log an incident? Click here.
4. How do I log a request? Click here.
5. How do I track my incidents and requests? Click here.

If you still have questions after you’ve registered, please contact the IT Service Desk at 021 808 4367.

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Informasietegnologie (IT) het onlangs ʼn nuwe versoek- en insidentrapporteringstelsel, ServiceNow, implementeer vir US-personeel en -studente.

Die eerste stap was om alle personeel te registreer op die stelsel. Indien jy nog nie registreer het nie, gaan asb. na www.sun.ac.za/infoteg, kliek op die Register for ServiceNow opsie en teken aan. Sodra jy aangeteken het, is jy outomaties registreer.

ServiceNow is nou gereed vir gebruik. Ons wil jou graag aanmoedig om sover moontlik die Self Service opsie te gebruik om jou tyd te bespaar en IT-diens te verbeter. Jy kan Self Service gebruik om:

1. IT-verwante insidente of versoeke te rapporteer,
2. die vordering van jou versoeke na te gaan,
3. kwotasies vir IT hardeware en verwante items en
4. IT-verwante inligting te kry.

FAQS

1. Wie moet registreer vir ServiceNow?
Alle personeel en studente wat van hierdie kragtige hulpmiddel gebruik wil maak.
2. Hoe registreer ek?
Volg hierdie skakel en teken aan met jou US gebruikersnaam en wagwoord.
3. Hoe meld ek ʼn insident aan? Kliek hier.
4. Hoe meld ek ʼn versoek aan? Kliek hier.
5. Hoe volg ek my insidente en versoeke op? Kliek hier.

Indien jy steeds vrae het nadat jy registreer het, kontak asseblief die IT Dienstoonbank by 021 808 4367.

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