Forgetting your password after the holiday only means one thing – you had a long, good rest and managed to forget about work. The only problem now is getting access to your computer …

Well, you’re not the only one. Unfortunately the IT Service Desk is inundated with calls this time of year exactly for this reason. But did you know you can save yourself the frustration and reset it yourself by using the Password Self help function online? Not only is this system fast and effective, but it’s also more secure because you’re changing your password yourself.

The password selfhelp function can be found on the staff portal (my.sun.ac.za) by clicking on “Forgot password”. The following prompts will appear. Just follow the two easy steps and you’ll be able to change your password.

Take note that your cellphone and other personal information has to be up to date on SUN-e-HR  to make use of this function. If you experience any problems with the system, send an e-mail to help@sun.ac.za

As jy jou wagwoord na die vakansie vergeet het, beteken dit dat jy `n lekker lang vakansie gehad het en vir `n verandering afgeskakel het. Die enigste probleem is nou om weer toegang tot jou rekenaar te kry …

Jy is nie die enigste een nie. Maar ongelukkig word die IT Dienstoonbank juis om hierdie rede dié tyd van die jaar oorval deur versoeke om wagwoorde te verander. Het jy egter geweet dat jy nie eers die dienstoonbank hoef te kontak nie, maar dit sommer self vinnig kan verander deur middel van die aanlyn Wagwoord Selfhelp-funksie? Dié funksie is nie net vinnig en effektief nie, maar ook meer sekuur omdat jy self verantwoordelik is vir jou wagwoord.

Die wagwoord selfhelpfunksie kan opgespoor word op die personeelportaal (my.sun.ac.za) deur te kliek op “Wagwoord vergeet”. Onderstaande skermpie sal verskyn en volg net die twee stappe om jou wagwoord te verander.

Om seker te maak dat jy van hierdie funksie gebruik kan maak, gaan asseblief na of jou selfoonnommer en ander persoonlike inligting op die SUN-e-HR op datum is. Indien jy enige probleme ondervind met die stelsel, stuur asseblief aan ons `n e-pos by help@sun.ac.za

Just like Lance Armstrong over the past few years, the university network also became faster over the past few months. Luckily we don’t have any dubious activities to declare.

Last year the decision was made to start upgrading the network of all academic buildings, as well as student residences. The project entails the upgrade of fibre connections to the central IT core.

Until recently a large part of buildings on campus were still equipped with outdated cabling which caused network connections to be slow and unresponsive. The existing network was also not geared for the growing capacity and needs of it’s users.

Therefore it was decided to standardise all buildings as soon as possible and upgrade from 1Gbit per second to 10Gbit per second bandwidth. This project forms part of the greater aim to ensure the SU network will have the ability to supply adequate bandwidth to meet growing academic demands. After the upgrade, the university will be ready for future applications and services which will potentially require higher bandwidths for optimal functioning.

Thirteen academic buildings and seven student residences have been upgraded to higher speeds. The remaining buildings and residences will be upgraded over the next few months. Upgrades will, as far as possible, be done over lunch times or after hours and departments will be notified beforehand if down times will occur.

Dis nie net Lance Armstrong wat vinniger geword oor die afgelope paar jaar nie. Die US-netwerk het ook die afgelope paar maande begin spoed optel. Gelukkig het ons nie twyfelagtige aktiwiteite om te verklaar nie.

Sedert verlede jaar is daar beplan om alle akademiese geboue en koshuise se veselkoppelinge na die IT “core”, waar alles bymekaar kom, op te gradeer. Die grootste gedeelte van geboue op kampus was tot onlangs nog bekabel met verouderde bekabeling. As gevolg hiervan was netwerkverbindings soms stadig en kon nie die groeiende kapasiteit en behoeftes van gebruikers hanteer nie.

Daar is gevolglik besluit om so spoedig moontlik alle geboue te standardiseer en op te gradeer vanaf 1Gbit per sekonde na 10Gbit per sekonde bandwydte. Hierdie projek vorm deel uit van die groter plan om die US-netwerk van voldoende bandwydte te voorsien sodat die groeiende akademiese behoeftes vervul kan word. Na die opgradering sal die universiteit gereed wees vir die applikasies en dienste van die toekoms wat potensieël hoë bandwydte benodig om optimaal te funksioneer.

Dertien akademiese geboue en sewe koshuise is reeds opgegradeer na die nuwe spoed bekabeling. Die res van die geboue en koshuise op kampus word oor die volgende paar maande aangepak. Opgraderings word so ver moontlik oor middagetes of na-ure geimplementeer en departemente sal vroegtydig in kennis gestel word indien enige aftyd mag voorkom.