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[:en]Microsoft Teams meeting recordings will now be saved to OneDrive and SharePoint[:af]Microsoft Teams vergaderingopnames nou gestoor in OneDrive en SharePoint[:]

Wednesday, October 7th, 2020

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What does this mean?

Microsoft has opted to change the storage space where new Teams meeting recordings are stored on, and served from, to OneDrive and SharePoint (ODSP),  instead of Microsoft Stream. This change will occur in the next few months and more information will be made available at a later date.

How does this affect Stellenbosch University?

This change impacts the organisation in several ways:

  • New features

The move to ODSP immediately unlocks long-awaited features including external and guest sharing, with improved transcription quality, speaker attribution, transcript content search, and other features to follow in 2021.

  • Meeting storage

Non-Channel meetings will be stored in the OneDrive of the person who clicked the record button in a special folder labelled “Recordings” – that sits at the top of the recorder’s OneDrive. Channel meetings will be stored in a folder labelled “Recordings” under a folder named after the channel under the Team’s document library.

  • Permissions

All meeting invitees – except for external users – in non-channel meetings will automatically get a shared link to access the meeting recording. External users will need to be explicitly added to the shared list by the meeting organiser or the person that clicked the record button. For Channel meetings, permissions will be inherited from the owners and members list in the channel.

What should I do to prepare?

For now, you as the user should do nothing. This is an automated process being implemented on a server level. We at IT will be testing these new features extensively before any implementation will be made on the user environment. More information will be communicated at a later date.

[ARTICLE BY BRADLEY VAN DER VENTER]

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Wat beteken dit?

Microsoft het besluit om die stoorpoel vir opnames van Teams aanlynvergaderings te verander van Microsoft Stream na OneDrive en SharePoint (ODSP). Hierdie verandering sal binne die volgende paar maande plaasvind en meer inligting sal op ʼn latere datum bekendgemaak word. 

Hoe beïnvloed dit Universiteit Stellenbosch?

Die verandering beïnvloed ons organisasie op verskeie wyses:

  • Nuwe funksies

Die skuif na SharePoint stel nou funksies beskikbaar waarvoor daar reeds ʼn geruime tyd gewag word. Dit sluit die vermoeë om inligting te deel met eksterne persone en gaste; sprekertoekening; transkripsie-soektogte met verdere funksies wat in 2021 verwag word. 

  • Stoor van vergaderings

Vergaderings wat nie in die channels plaasvind nie, sal gestoor word in die OneDrive-stoorspasie van die persoon wat die opnameknoppie gedruk het. Dit sal gestoor word in `n spesiale lêer wat Recordings genoem word. Channel-vergaderings sal gestoor word in die Recordings-leêr onder ʼn l lêer genoem na die Team se document library.

  • Regte

Alle uitgenooides na die vergadering – behalwe eksterne gebruikers – in nie-channel vergaderings sal outomaties ʼn gedeelde skakel van die opname van die vergadering. Die organiseerder van die vergadering of die persoon wat die opname aktiveer het sal pertinent eksterne gebruikers moet byvoeg by ʼn gedeelde lys. Vir channel-vergaderings sal regte geërf word van die eienaars en lede in die channel

Wat moet ek doen om voor te berei?

Vir nou hoef jy as gebruiker niks te doen nie. Hierdie is ʼn geoutomatiseerde proses wat op bedienervlak implementeer word.

Informasietegnologie sal hierdie funksies eers deeglik toets voordat enige implementasie gemaak sal word op die gebruikersomgewing. Meer informasie sal gekommunikeer word op ʼn latere datum. 

[ARTIKEL DEUR BRADLEY VAN DER VENTER]

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[:en]Deliveries and hardware support during lockdown[:af]Aflewerings en hardewareondersteuning gedurende grendeltyd[:]

Monday, September 21st, 2020

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Even though Information Technology has been fully operational during lock down, most of our support is done remotely.  Some of our staff are in office on a rotational basis making hardware repairs and receiving deliveries possible.  However, we are still adhering to Covid-regulations and contact with staff are limited to the absolute necessary.

Stellenbosch campus:

  • Currently no deliveries are made to clients by IT.
  • Tuesday, Wednesday and Thursdays:   Suppliers deliver equipment to our offices.
  • Collection of equipment (new or repair) on Mondays to Fridays between 8:30 and 16:00.
    IMPORTANT:  If you have placed an order and it has been delivered, you will receive an automatic message from our system when the order has been processed, however this does not mean you should come to the offices and pick up your equipment. We will send you an email with a specific date to pick up your order.  (Example of email) 
  • Device repairs:  If you have equipment which needs to be attended to, log a request as usual and a technician will contact you where after you will receive an email with a date and instructions on when to bring the equipment to our offices and again when to pick it up.

Tygerberg campus:

  • Wednesdays:  Deliveries from Stellenbosch campus to Tygerberg
  • Pickup of new orders:  You will be contacted by a technician with a specific time for collection. 
  • Device repairs:  The same as Stellenbosch campus

For any enquiries, please log a request on the ICT Partner Portal. Please remember to provide a cell phone number where we can contact you.

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Alhoewel Informasietegnologie ten volle operasioneel is sedert die begin van die grendeltyd, word die meeste van ons funksies steeds af-kampus gedoen. Sommige van ons personeel is wel op kantoor op `n rotasie-basis om apparatuurherstelwerk en die ontvangs van aflewerings moontlik te maak. Ons gee egter gehoor aan Covid-regulasies en kontak met personeel word beperk tot die absolute minimum. 

Stellenbosch-kampus:

  • Tans word geen aflewerings deur IT aan kliënte gemaak nie.
  • Dinsdae, Woendae en Donderdae:   Verskaffers lewer toerusting by ons kantore af.
  • Personeel kan toerusting (nuut of vir herstel) optel by ons kantore Maandag tot Vrydag tussen 8:30 and 16:00
  • BELANGRIK:  Indien jy `n bestelling geplaas het, sal jy `n outomatiese boodskap van ons stelsel ontvang om te bevestig dat jou bestelling ontvang is. Dit beteken egter nie dat jy die bestelling reeds moet kom optel by die kantoor nie. Ons sal vir jou `n e-pos stuur met `n spesifieke datum wanneer jy jou bestelling kan kom optel. (Voorbeeld van e-pos)
  • Herstel van toerusting: In die geval van herstelwerk sal `n afspraak met die kliënt gereël word deur die tegnikus. Indien jy toerusting het wat herstelwerk benodig, teken soos gewoonlik `n versoek aan en `n tegnikus sal jou kontak. Jy sal `n e-pos ontvang met `n datum en instruksies vir wanneer jy die toerusting na ons kantore kan bring en wanneer jy dit kan optel. 

Tygerberg-kampus:

  • Woensdae:  Aflewerings van Stellenbosch-kampus na Tygerberg-kampus
  • Optel van nuwe bestellings:  Jy sal gekontak word deur `n tegnikus vir `n spesifieke tyd vir optel. 
  • Herstel van toerusting:  Dieselfde tprosedure geld as vir Stellenbosch-kampus.

Vir verdere navrae, meld asb. `n versoek aan op die ICT Partner Portal. Onthou asseblief om `n selfoonnommer te verskaf waar ons jou kan kontak.

 

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[:en]Microsoft to use more secure encryption[:af]Microsoft skakel oor na veiliger enkripsie[:]

Monday, September 7th, 2020

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Microsoft recently announced that they will no longer use TLS 1.0 and 1.1 in Office 365. They are moving all online services to Transport Layer Security (TLS) 1.2+ to provide best-in-class encryption, and to ensure the service is more secure by default. 

“We temporarily halted deprecation enforcement of TLS 1.0 and 1.1 for commercial customers due to Covid-19, but as supply chains have adjusted and certain countries open back up, we are resetting the TLS enforcement to start Oct 15, 2020,” Microsoft announced.

Yes, but what does that mean?

In short – Microsoft is switching to more secure security and subsequently older operating systems will no longer work effectively. At Stellenbosch University this means that, once this change takes effect, all connections to Office 365 using the protocols TLS 1.0 and TLS 1.1 will no longer work. This includes:

  • Android 4.3 and earlier versions
  • Firefox version 5.0 and earlier versions
  • Internet Explorer 8-10 on Windows 7 and earlier versions
  • Internet Explorer 10 on Windows Phone 8
  • Safari 6.0.4/OS X10.8.4 and earlier versions

OK, what should I do?

It’s important that you update or replace the software mentioned above and the devices that rely on TLS 1.0 and 1.1 to connect to Office 365.

  • Windows based devices
    Make sure all Windows and Office updates are installed.
    We recommend Windows 10 v1909 and Office 365.
    If you are running Windows and Office versions other than Windows 10 and Office 365, please log a request on the ICT Partner Portal to have your device assessed for possible upgrade to our recommendations.
  • macOS devices
    Make sure all system updates and Office updates are installed.
    We recommend macOS Mojave and higher and Office 365.
    If you are running a macOS device or Office package older than our recommendations, please log a request on the ICT Partner Portal to have your device assessed for possible upgrade to our recommendations.
  • Android and iOS devices
    Need to be updated to latest available update for the device as specified by the manufacturer of the device.
    We recommend that you use the Outlook app to be able to access your emails from the device as this is the most secure application to retrieve your emails.

If your device does not meet the requirements to upgrade its Operating system and Software, we recommend that you purchase a device that is compatible to continue to be able to make use of these services. If you are still unsure of what to do, please log a request on the ICT Partner Portal and we will assist you.

[ARTICLE BY BRADLEY VAN DER VENTER]

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Microsoft het onlangs aangekondig dat hulle nie meer TLS 1.0 en 1.1 in Office365 gaan gebruik nie. Alle aanlyndienste word geskuif na Transport Layer Security (TLS) 1.2+ om die beste inkripsie te verskaf en ook te verseker dat die diens by verstek veiliger is.  

“We temporarily halted deprecation enforcement of TLS 1.0 and 1.1 for commercial customers due to Covid-19, but as supply chains have adjusted and certain countries open back up, we are resetting the TLS enforcement to start Oct 15, 2020 het Microsoft gesê.

Ja, maar wat beteken dit?

In kort – Microsoft skakel oor na veiliger sekuriteit en gevolglik sal ouer bedryfstelsels nie meer effektief funksioneer nie. By Universiteit Stellenbosch beteken dit dat, sodra dit in werking gestel word, alle verbinding na Office 365 wat die TLS 1.0 en TLS 1.1 protokolle gebruik, nie meer sal werk nie. Dit sluit in:

  • Android 4.3 en vroeër weergawes
  • Firefox weergawe 5.0 en vroeër weergawes
  • Internet Explorer 8-10 op Windows 7 en vroeër weergawes
  • Internet Explorer 10 op Windows Phone 8
  • Safari 6.0.4/OS X10.8.4 en vroeër weergawes

Goed, maar wat moet ek doen?

Dit is belangrik dat jy die sagteware wat bo genoem word opdateer of vervang, sowel as die toestelle wat staatmaak op TLS 1.0 en 1.1 om te verbind aan Office 365.

  • Windows-toestelle
    Maak seker dat alle Windows en Office opdaterings installeer is. Ons beveel Windows 10 v1909 en Office 365 aan.
    Indien jy enige ander weergawes buiten Windows 10 en Office 365 gebruik, teken asb. `n versoek aan op die ICT Partner Portal  sodat ons kan bepaal hoe jou toestel volgens ons aanbevelings opgradeer kan word.
  • macOS-toestelle
    Maak seker dat alle stelselopdaterings en Office-opdaterings installeer is. Ons beveel macOS Mojave en nuwe aan, sowel as Office 365. 
    Indien jy `n macOS-toestel of ouer Office-pakket gebruik as wat ons aanbeveel, teken asb. `n versoek aan op die ICT Partner Portal  sodat ons kan bepaal hoe jou toestel volgens ons aanbevelings opgradeer kan word.
  • Android en  iOS-toestelle
    Gebruik die nuutste, beskikbare opdatering vir die toestel soos gespesifiseer deur die vervaardiger.
    Ons beveel ook aan dat jy die Outlook-toepassing gebruik  om e-pos op jou toestel te lees aangesien dit die veiligste toepassing is om e-posse te kry.

Indien jou toestel nie aan die vereistes voldoen om die bedryfstelsel en sagteware op te gradeer nie, beveel ons aan dat jy `n nuwe, versoenbare toestel aankoop sodoende steeds hierdie dienste te kan gebruik. Indien jy steeds onseker is oor wat jou te doen staan, teken asb. `n versoek aan op die ICT Partner Portal en ons sal jou help.

[ARTIKEL DEUR BRADLEY VAN DER VENTER]

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[:en]Windows and Office license activation expiring soon[:af]Windows en Office lisensie-aktivering verval binnekort[:]

Monday, September 7th, 2020

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If you haven’t been on campus during lock-down or connected to the campus network by VPN (Virtual Private Network) and you are using Stellenbosch University licensed Windows or Office you might soon see messages popping up on your screen warning that your Windows and/or Office licenses are about to expire (see examples below)  

The reason for these warnings are that your Windows and Office licenses are no longer activated. When you are on campus this happens automatically – the activation is done from the university network without you even knowing. If you’re not on campus, this won’t happen. Don’t panic, there’s an easy fix.

WINDOWS:

      

 

Office:

 How can I activate my Windows and Office software again?

  1. Install Secure VPN or log a request on our portal and a technician will contact and assist you.
  2.  Make sure your laptop or PC password is the same as the password you use for the VPN. Instructions on how to do this. 
  3. Open VPN, connect to the university network. Keep your PC or laptop running and connected to VPN for at least two hours in order for Windows and Office to update. 

Where can I see if my Windows has been reactivated? 

Where can I see if my Office has been reactivated? 

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As jy sedert die begin van grendeltyd nog nie op kampus was of deur middel van `n VPN (Virtual Private Network) aangeteken het nie en steeds gelisensieerde Universiteit Stellenbosch Windows of Office gebruik, sal jy binnekort kennisgewings ontvang dat jou Windows en/of Office lisensies gaan verval (sien voorbeelde onder).

Die rede hiervoor is dat jou Windows en Office lisensies nie meer geaktiveer is nie. Wanneer jy op kampus is word dit outomaties heraktiveer via die universiteitsnetwerk. Aangesien jy tans nie op kampus is nie, sal dit nie outomaties gebeur nie. Moet egter nie bekommerd wees nie, dis maklik om reg te stel.

WINDOWS:

      

 

Office:

 Hoe kan ek my Windows en Office sagteware weer aktiveer?

  1. Installeer Secure VPN of teken `n versoek aan op ons portaal sodat `n tegnikus jou kan help.
  2. Maak seker dat jou laptop of rekenaar se wagwoord dieselfde is as die een wat jy vir VPN gebruik. Instruksies hoe om dit te doen.
  3. Teken aan op die universiteitsnetwerk met VPN. Los jou rekenaar aan met jou VPN oop vir ongeveer 2 ure sodat die Window en die Office outomaties kan aktiveer.

Waar kan ek gaan kyk dat my Windows weer geaktiveer is?  

Waar kan ek gaan kyk dat my Office geaktiveer is? 

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[:en]Enrol for MFA[:af]Registreer vir MFA[:]

Monday, July 27th, 2020

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We are well aware of the growing risks of working online – whether it’s at our offices or at home as we’ve been doing recently. The downside of working from home is that it opens opportunities for cyber-attacks and security risks are higher.  You can easily fall prey to these security risks when there are more distractions and concerns than usual while working from home.

To protect our staff and students from security attacks in our current situation, as well as when we return to our offices one day, it is important to implement extra security measures. Information Technology has been researching and testing multi factor authentication or MFA over the past few months as an additional measure to protect personal information and data. Read more about MFA here or watch the explanatory video by tech expert Tom Scott.

In short, this will mean that, for certain services, you will be prompted to provide more information in order to authenticate your identity as a Stellenbosch University student or staff member. 

By mid-August all staff and students will be required to use multi factor authentication to secure their information and the university network. Although MFA is not mandatory at the moment, you can already enrol by​ following these steps.

If you have any questions first consult our FAQs and if this does not answer your question, please log your request on our ICT Partner Portal and a technician will contact you.

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Ons is reeds deeglik bewus van die groeiende risiko betrokke wanneer ons aanlyn werk – hetsy dit in ons kantore is of by die huis is. Die nadeel van by die huis werk is die groter waarskynlikheid vir kuberaanvalle en hoër risiko vir sekuriteitsrisiko’s. Dis makliker om in die strik van sekuriteitsrisiko’s te trap as daar meer afleidings is en die aanlyn-werksomgewing minder veilig is.

Om ons personeel en studente te beskerm teen sekuriteitsaanvalle in ons huidige omstandighede, sowel as wanneer ons terug is op kampus, is dit nodig om ekstra sekuriteitsmaatreëls in plek te sit. Informasietegnologie ondersoek en toets reeds die afgelope paar maande veelfaktorbekragtiging (MFA) as `n addisionele maatreël om persoonlike inligting en data te beskerm.  Lees meer oor MFA hier  of kyk na  tech-deskundige, Tom Scott, se verduideliking.

In kort beteken dit dat jy wanneer jy vir sekere dienste aanteken, jy gevra sal word om addisionele inligting te verskaf om jou identiteit as Universiteit Stellenbosch personeellid of student te bevestig.

Teen middel-Augustus sal daar van alle personeel en studente verwag word om veelfaktor-bekragtiging te gebruik  om hulle inligting en die universiteit se netwerk te beskerm. Alhoewel MFA nog nie verpligtend is nie, kan jy reeds registreer deur die volgende stappe*  te volg.

Indien jy enige vrae het, kyk asb. na ons FAQ-dokument en as jou vraag nog nie beantwoord word nie, teken asb. jou versoek aan op die ICT Partner Portal waarna ʼn tegnikus jou sal kontak. 

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