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[:en]Learning Technology teams continue to work overtime[:af]Leertegnologie-spanne werk steeds oortyd[:]

Monday, June 22nd, 2020

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We recently shared some of the many projects that our Learning Technologies team and partners were working on in preparation for moving our Teaching and Learning online. We have continued to work long hours to try and ensure that teaching and assessment experiences for lecturers and students are as enjoyable as possible.

In the past two months we have begun and concluded many exciting projects while also working hard on strengthening the stability of SUNLearn in preparation for the exam period. With over 4000 queries received by the learnhelp service desk since March, we acknowledge the efforts that everyone has made in moving online, from the students to the support team.

Some of the highlights from our Learning Technology Systems department include:

  1. Integrating a number of textbooks from publishers into SUNLearn modules
  2. Working with the Science Faculty to launch and integrate a virtual laboratory into SUNLearn
  3. Activating a number of MS Teams for specific modules
  4. Launching the first phase of testing a Learning Analytics system linked to SUNLearn
  5. Expanding our service desk for SUNLearn and other learning technologies to run daily until 10pm and on Saturdays as well.

We thank you, our colleagues and students for your patience throughout this process as we continue to work towards creating the best learning environment online that we can.

[Article by Lianne Keiller – Manager: Learning Technology Systems]

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Onlangs het ons enkele projekte waarmee die Leertegnologie-span hulle besig hou ter voorbereiding van die skuif na aanlyn Leer en Onderrig gedeel. Sedertdien werk ons steeds lang ure om dosente en studente se leer-en toetservaring te vergemaklik. 

Oor die afgelope twee weke het ons menige opwindende projekte afgeskop en afgesluit. Terselfdertyd het ons hard gewerk om die stabiliteit van SUNLearn te versterk ter voorbereiding van die volgende eksamenperiode. Die SUNLearn-dienstoonbank het meer as 4000 navrae ontvang sedert Maart, dus kan ons verseker wees daarvan dat almal ʼn daadwerklike poging aangewend het om leer en onderrig aanlyn te skuif – van studente tot die ondersteuningspan.

 Enkele hoogtepunte van ons Leertegnologiestelsels afdeling sluit in:

  1. Die integrasie van ʼn aantal handboeke in SUNLearn-modules.
  2. Samewerking met Fakulteit Natuurwetenskap om ʼn virtuele laboratorium bekend te stel en te integreer in SUNLearn.
  3. Aktivering van ʼn aantal MS Teams vir spesifieke modules.
  4. Bekendstelling van die eerste toetsfase van ʼn leeranalistiese stelsel wat skakel met SUNLearn. 
  5. Uitbreiding van ons dienstoonbank vir SUNLearn en ander leertegnologie om daagliks beskikbaar te wees tot 10pm, sowel as Saterdae.

Ons bedank julle, ons kollegas en studente vir julle geduld gedurende hierdie proses en ook soos ons voortgaan om te werk om die beste moontlike leeromgewing te skep wat ons kan.

[Artikel deur Lianne Keiller – Bestuurder: Leertegnologie-stelsels]

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[:en]Updating your personal information[:af]Opdatering van persoonlike inligting[:]

Monday, June 22nd, 2020

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Due to the implementation of stricter laws regarding the protection of data, Information Technology can no longer change passwords on behalf of staff and students. We therefore recommend that you use the online password self-help function. 

However, to successfully use this function, your cell phone number or external email address has to be recorded on the system. Information Technology cannot update this information since our staff are not authorised to work on the HR databases. If you information is incorrect or incomplete, you can update it by doing the following: 

  1. Staff and students can update information by signing on at http://www.sun.ac.za/useradm and updating the various fields on the first page. 
  2. Staff can contact Human Resources by sending an email to sun-e-hr@sun.ac.za or contact them at 021-8082753.
  3. Students can contact Client Services by emailing info@sun.ac.za or contact them at 021-8089111.

More detailed information on the password self-help function.

 

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As gevolg van die implementering van strenger wetgewing aangaande die beskerming van persoonlike data, word wagwoorde nie meer deur IT namens personeel en studente verander nie. Ons beveel aan dat die aanlyn wagwoord selfhelp funksionaliteit gebruik moet word.

Om die aanlyn-funksionaliteit suksesvol te kan gebruik, moet jou selfoonnommer of eksterne e-posadres op die stelsel aangedui wees. Die opdatering van die inligting kan nie deur Informasietegnologie gemaak word nie aangesien IT nie regte het om persoonlike inligting op te dateer nie. Indien jou inligting nie volledig is nie, kan dit deur middel van die volgende metodes opdateer word:

  1. Personeel en studente kan hulle persoonlike inligting opdateer deur aan te teken by http://www.sun.ac.za/useradm en die betrokke velde in te vul op die invalsblad.
  2. Personeel kan Menslike Hulpbronne kontak deur ʼn epos te stuur aan sun-e-hr@sun.ac.za of hulle kontak by 021-8082753.
  3. Studente kan Kliëntediens kontak deur epos te stuur aan info@sun.ac.za of hulle te kontak by 021-8089111.

Verdere, gedetailleerde inligting oor die wagwoord self-helpfunksie.

 

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OneDrive for Business

Monday, June 22nd, 2020

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What is OneDrive for Business?

OneDrive for Business is Microsoft’s file-hosting service that allows you to store, share and synchronise work files.  It is certified against the internationally recognised information security standards, but you are still responsible for using it in a safe and secure way.

Why use OneDrive for Business?

  • It provides 5TB of cloud storage space for each staff member and student. This means you have ample space to store your documents
  • Your data will always be available from anywhere, anytime, on any device with an internet connection
  • Your documents will also be backed up and safe if you have problems with your device’s hardware or if it gets lost or stolen.

How do I access OneDrive for Business?

All staff automatically has access to OneDrive and can be accessed in the following ways:

  • OneDrive desktop application

If you don’t have access to the OneDrive for Business application, you can download it here: https://microsoft.com/en-za/microsoft-365/onedrive/download.

  • Web Interface

Log on to Office365 with your email address and password.

  • OneDrive is also accessible via my.sun by clicking on the Office365 link or searching for Office365 in the search field.

What if I have been using OneDrive personal, Dropbox and other cloud storage options? 

You can keep on using them, but it is very important that you only use these storage options for your personal data.

OneDrive for Business and SharePoint online are available under the US MS Licence agreement for storage and sharing of institutional data. The storage and sharing of institutional data are not allowed on Dropbox, OneDrive personal or any other cloud storage

Important to know:

  • Familiarise yourself with copyright regulations. Make sure you know what you can store and share online.  SU copyright agreements do not extend to storing of documents protected under the copyright law on OneDrive for business or any other public store space.
  • You are entirely responsible for your own information. Be careful who you give rights and access to, as it will compromise your information if it’s visible to unwanted people.
  • You are responsible for synchronisation between online and local data. Synchronisation between online and local information needs to be set up correctly and done on a regular basis.
  • Keep in mind that access to cloud services when on campus will not incur any costs, but if you work from home your own data will be utilised.
  • If a staff member resigns or a student leaves the university, they will no longer have access to the information stored on their OneDrive. Remove any data stored on Microsoft One Drive and copy it on your own external hard drive or other online cloud storage, for example, Google Drive or Drop Box before you leave the university.

Further information:

https://www.agileit.com/news/benefits-of-microsoft-office-365-onedrive-business-collaboration/

 

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Wat is OneDrive for Business?

OneDrive for Business is Microsoft se lêer-bergingsdiens wat jou toelaat om werk-lêers te stoor, deel met kollegas en sinkroniseer. Dit voldoen aan internasionaal erkende inligting-sekuriteitstandaarde, maar dit bly steeds jou verantwoordelik om dit veilig en verantwoordelik te gebruik.  

Hoekom OneDrive for Business?

  • Dit verskaf 5TB wolk-stoorspasie aan elke personeellid en student. Dit beteken dat jy oorgenoeg spasie het om jou dokumente te stoor.
  • Jou data sal beskikbaar wees vanaf enige plek, enige tyd en met enige toestel wat aan die internet verbind is. 
  • Jou dokumente sal gerugsteun en veilig wees indien jy probleme ondervind met jou apparatuur of indien dit verlore raak of gesteel word. 

Hoe kry ek toegang tot OneDrive for Business?

Alle personeel het reeds outomaties toegang tot OneDrive en toegang kan gekry word op die volgende wyses:

  • OneDrive desktop-toepassing

Indien jy nie toegang het tot die OneDrive for Business-toepassing nie, kan jy dit hier aflaai: https://microsoft.com/en-za/microsoft-365/onedrive/download.

  • Web-koppelvlak

Teken aan by Office365 met jou e-posadres en wagwoord.

  • OneDrive is ook toeganklik via die my.sun portal deur te kliek op die Office365-skakel of te soek vir Office365 in die soek-veld.

Wat as ek OneDrive personal, Dropbox of ander wolkopsies gebruik? 

Jy kan aanhou om dit te gebruik, maar dis baie belangrik dat jy hierdie opsies slegs vir persoonlike data gebruik.

OneDrive for Business en SharePoint online is beskikbaar onder die US Microsoft lisensieooreenkoms vir stoor en deel van institusionele data. Stoor en deel van institusionele data word nie toegelaat op Dropbox, OneDrive personal of enige ander wolk-stoorspasie nie. 

BELANGRIK:

  • Raak vertroud met kopiereg-regulasies. Maak seker jy weet wat jy aanlyn mag stoor en deel. US kopiereg-ooreenkomste sluit nie die stoor en deel van dokumente wat beskerm word onder kopiereg op OneDrive for business, SharePoint online of enige ander publieke stoorspasies in nie.
  • Jy is ten volle verantwoordelik vir jou inligting.  Wees versigtig vir wie jy regte en toegang gee, aangesien dit jou inligting blootstel indien dit sigbaar is vir die verkeerde persone.
  • Jy is verantwoordelik vir die sinkronisasie tussen aanlyn en plaaslike data. Sinkronisasie tussen aanlyn en plaaslike data moet korrek opgestel word en gereeld gedoen word. 
  • Terwyl jy op kampus is, sal die gebruik van wolkdienste niks kos nie, maar as jy weg van kampus is word jou eie datakostes gebruik. 
  • Indien `n personeellid bedank of `n student die universiteit verlaat, sal hulle nie meer toegang hê tot die inligting wat op hulle OneDrive-spasie gestoor is nie. Verwyder alle data vanaf jou Microsoft One Drive stoorspasie en kopiëer dit op jou eksterne hardeskyf of eerder op aanlyn wolk-stoorspasie, byvoorbeeld Google Drive of Drop Box oordat jy die universiteit verlaat.

Meer inligting:

https://www.agileit.com/news/benefits-of-microsoft-office-365-onedrive-business-collaboration/

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[:en]Online Excel training now available[:af]Aanlyn Excel opleiding nou beskikbaar[:]

Monday, June 15th, 2020

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If you want to brush up on your Excel skills, we have just the solution for you. 

You can now do an online Excel course which covers all the content of Microsoft Office Excel 2019 needed to become internationally certified. It also aims to help with the navigation of Excel within the office 2019 and 365 environment.

The course takes place over four days and there are fixed training periods you can choose from. The next session takes place 24 to 27 August.

The only prerequisites are that you are computer literate, you have a desktop or laptop, Office365 and an internet connection.

To enrol for the course, you can register on SUN-e-HR. Browse to my.sun.ac.za, click on the SUN-e-HR tab and log in with your sun account. After logging in, you can go to
Training and development-> Learner Home->Information Technology and the Excel course will show there.

As soon as you’ve registered StellieTech, the company responsible for the training will contact you. Their trainers will follow along with your training progress and assist you to make sure you are on track throughout the programme.

The training material that will be covered is exactly the same as the material covered in StellieTech training centres. All aligned to the global industry standard and internationally accredited certification. On the platform, you will find their pre-assessments, training videos, practice simulations, post-assessments, and downloadable workbooks & follow along files. Everything is clearly laid out in the platform and very user friendly. 

More detailed information on the Excel-course.

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As jy jou Excel-vaardighede wil opskerp het ons net die oplossing vir jou.

Jy kan nou ʼn aanlyn Excel-kursus volg wat al die Microsoft Office Excel 2019 inhoud dek wat jy nodig het om internasionaal gesertifiseer te wees. Dit sal kursusgangers ook help om hulleself te orienteer binne die Office 2019 en 365-omgewing. 

Die kursus vind plaas oor vier dae en daar is vaste opleidingsperiodes waaruit jy kan kies. Die volgende sessie vind 24 tot 27 Augustus plaas.

Die enigste vereistes is dat jy rekenaargeletterd is en oor ʼn tafel- of skootrekenaar, Office365 en ʼn internetverbinding beskik. 

Om in te skryf vir die kursus, kan jy registreer op SUN-e-HR. Navigeer na my.sun.ac.za, kliek op die my.sun.ac.za oortjie en teken aan met jou sun-rekeningdetails. Nadat jy aangeteken het, gaan na Training and development-> Learner Home->Information Technology en die opsie vir die Excel-kursus sal sigbaar wees.

Sodra jy geregistreer is sal StellieTech, die maatskappy verantwoordelik vir die opleiding, jou kontak. Hulle instrukteurs sal saam met jou jou vordering met die opleiding monitor, jou bystaan en sekermaak dat jy op die regte spoor bly met die program.

Die opleidingmateriaal wat gedek word, is presies dieselfde materiaal wat gedek word in StellieTech opleidingsentrums. Al hierdie sentrums voldoen aan globale industriestandaarde en internasionaal geakkrediteerde sertifisering.

Op die platform sal jy julle pre-toetse vind, opleidingsvideo’s, oefen-simulasies, post-toetse en aflaaibare werkboeke. Al die inligting is duidelik uiteengesit op die platform en baie gebruikersvriendelik. 

Meer gedetailleerde inligting oor die Excel-kursus.

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[:en]Basic tools available on SUNLearn for lecturers[:af]Basiese hulpbronne vir dosente op SUNLearn[:]

Tuesday, June 2nd, 2020

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Did you know?

There are a number of resources available for lecturers on how to use SUNLearn to teach, engage and assess students, especially now that we are not able to do this in person.

Here is a quick and easy guide to some of the basic tools available on SUNLearn that can assist lecturers in making a decision based on the outcome they wish to achieve.

For more detailed information and assistance, please go to https://learnhelp.sun.ac.za and request assistance via the “Lecturer Support” option.

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Het jy geweet?

SUNLearn beskik oor ʼn aantal hulpbronne om dosente te help om studente effektief te onderrig, beoordeel en mee te skakel – veral noudat ons dit nie in persoon kan doen nie. 

Hier is ʼn vinnige en maklike gids tot enkele van die basiese middele beskikbaar op SUNLearn wat dosente kan help om die regte besluit vir die gewenste uitkoms te kies. 

Vir meer gedetailleerde inligting, gaan asb. na https://learnhelp.sun.ac.za en versoek hulp via die “Lecturer Support” opsie.

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