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[:en]Laundry, meal and printer quotas closing date[:af]Was, ete en drukker kwotas afsluitings 2020[:]

Tuesday, December 1st, 2020

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Laundry, meal and printer quotas will be consolidated on Monday 14 December 2020.

Balances for 2020 will be credited against the student accounts. Students will be able to top-up  quota for printing and laundry facilities via Snapscan from Monday 21 December.

For more information contact Sean Davidse at Student Fees.

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Was, ete en  drukker kwotas word vanaf Maandag 14 Desember 2020 afgesluit.

Balanse van 2020 word teen studenterekeninge gekrediteer. Vanaf Maandag 21 Desember kan studente weer kwotas via Snapscan vir druk en was fasiliteite inbetaal.

Vir meer inligting, kontak Sean Davidse by Studentegelde.

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[:en]FortiClient VPN replaced by Citrix[:af]FortiClient VPN vervang met Citrix[:]

Tuesday, December 1st, 2020

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Many of you have been using FortiClient VPN for quite some time to access to internal University services i.e. TeraTerm.  However, FortiClient is built on outdated technology which will no longer be available at the end of January 2021. If you are a Windows user, we recommend that you replace FortiClient with Citrix  Gateway as soon as possible.  Currently there is no support for all Linux versions at the moment but we are investigating possible solutions.

The new service has been made available by Information Technology for students and staff. Citrix Gateway will allow you to access internal, University network-based applications from the Internet. This service, as well as the University, is protected and secured by multi-factor authentication for identity verification and also requires that a device must meet specific security requirements before it is allowed on the University’s network.

Students and permanent staff can migrate to the new VPN service by going to their web browser to the site https://securevpn.sun.ac.za and follow the on-screen instructions.

SunID users can migrate to SU VPN MSP service by going to their web browser to the site https://suvpnmsp.sun.ac.za and follow the on-screen instructions.

Alternatively, you can log a request for assistance with the setup of VPN on the ICT Partner Portal.

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Heelwat personeel gebruik reeds vir `n geruime tyd die FortiClient VPN om toegang te kry tot die Universiteit se interne dienste, byvoorbeeld TeraTerm. FortiClient is egter gebou op ou tegnologie en sal vanaf einde Januarie 2021 nie meer beskikbaar wees nie. Indien jy `n Windows-gebruiker is beveel ons aan dat jy so gou moontlik FortiClient met Citrix Gateway vervang. Tans is daar nog nie ondersteuning vir alle Linux-weergawes  nie, maar ons ondersoek moontlike oplossings.

Informasietegnologie het die nuwe diens beskikbaar gemaak vir personeel en studente. Citrix Gateway sal jou toegang gee tot interne, Universiteitsgebaseerde toepassings via die Internet. Hierdie diens, sowel as die Universiteit, word sodoende beskerm deur veelfaktorbekragtiging vir die verifikasie van identiteit en vereis ook dat `n toestel moet voldoen aan spesifieke vereistes voordat dit op die US-netwerk toegelaat word.

Studente en permanente personeel kan migreer na die Citrix VPN-diens deur via hulle webblaaier te gaan na https://securevpn.sun.ac.za en die instruksies te volg.

SunID-gebruikers kan migreer na die SU VPN MSP-diens deur via hulle webblaaier te gaan na https://suvpnmsp.sun.ac.za en die instruksies te volg.

Alternatiewelik kan jy `n versoek aanteken om hulp aan te vra met die opstelling van VPN op die ICT Partner Portal

 

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[:en]WiFi access on campus[:af]WiFi-toegang op kampus[:]

Tuesday, November 17th, 2020

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Since the beginning of this year MatiesWiFi is no longer be available and all users will be required to use eduroam for wireless connections. 

The reason for this change is the necessity to move away from a less secure WiFi option (MatiesWiFi) to a more secure one where your data and identity are encrypted and protected (eduroam)

How to access eduroam if your device is already registered

If your device is already registered on SU WiFi network, namely MatiesWiFi or Secure, it will be able to connect to eduroam automatically. Just use your full username (xxxx@sun.ac.za ) and password to log in. Instead of MatiesWiFi or Secure select the eduroam network on your device’s WiFi settings. In order to access the internet via eduroam, you will still need to open your Inetkey.

Further instructions are available here.

How to access eduroam if your device is not registered

If your device is not registered for the SU WiFi network please use Registerme to do so. Each device must be registered on its own and you can register up to 5 devices on US WiFi network.

Take note that these instructions are only applicable if you want to register your device on the eduroam WiFi network. For other network registration please log a request on our ICT Partner Portal

More information on WiFi connectivity.

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Sedert die begin van die jaar is MatiesWiFi nie meer op kampus beskikbaar nie en sal alle gebruikers moet oorskakel na eduroam.  

Die motivering agter die verandering is om vir sekuriteitsredes weg te beweeg van `n minder veilige WiFi-opsie (MatiesWiFi) na WiFi waar jou data en identiteit enkripteer en beveilig word (eduroam).

Toegang tot eduroam as jou toestel geregistreer is

Indien jou toestel alreeds op US WiFi netwerk vir MatiesWiFi of Secure geregistreer is, sal dit outomaties aan eduroam kan koppel. Gebruik jou volle gebruikersnaam (xxxx@sun.ac.za ) en wagwoord om aan te teken. In plaas van MatiesWiFi of Secure kies net die Eduroam netwerk op jou toestel se WiFi-verstellings. Indien jy toegang tot die internet via eduroam benodig, moet jy steeds Inetkey oopmaak.

Volledige instruksies is hier beskikbaar.

Toegang tot eduroam as jou toestel nie geregistreer is nie

Indien jou toestel nie geregistreer is vir die US WiFi-netwerk nie, gebruik asb. Registerme om te registreer. Elke toestel moet apart geregistreer word, maar jy kan tot 5 toestelle op die US WiFi-netwerk registreer.

Neem kennis dat hierdie aanwysings net van toepassing is vir die registrasie van jou toestel op die eduroam WiFi-netwerk. Enige ander netwerkregistrasies kan op ons ICT Partner Portal aangevra word. 

Meer inligting oor WiFi op kampus.

 

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[:en]Remember to request your Adobe license[:af]Onthou om jou Adobe-lisensie aan te vra[:]

Saturday, November 7th, 2020

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To continue using Adobe DC users had to request a license before the end of November. From 1 December your Adobe DC software will no longer work, but you can still request a license by logging a request on the ICT Partner Portal

Adobe has changed the licensing model for all their products and the new model requires staff to have an Adobe ID to use the software.

Historically, a new serial number would be built into a software installation package which would have been centrally pushed out to all Stellenbosch University asset number machines.
This process would result in uninterrupted use of the software as had been the case for the last 4 years.

The new licensing model is based on named user licenses*. The new version of Adobe DC (Document Cloud), which Stellenbosch University has licensed for 2020 is therefore no longer based on serial numbers.  Named User Licensing is a software licensing model where software is assigned to an individual instead of a serial number or a device.

What are the benefits?

Whilst this is a major change in the way access to the software is managed, the new version and license model comes with a number of advantages including a secure login feature. The new model allows IT to provide end users access to the apps and services they demand for ongoing projects, while establishing the control that IT needs to meet the requirements of the organisation. IT also benefits from a simpler method to maintain compliance as well as management of licenses and services through the Adobe Admin Console.

Who qualifies for a license?

Licenses can only be assigned to a full time university staff member according our license policy. This licensing process is only for advanced users who edit and digitally sign PDF documents.  Users will still be able to make use of Adobe Reader. Users that do not edit or digitally sign PDF documents can request the installation of Adobe Reader via the ICT Partner Portal

To request a renewal of your Adobe license, please log a request on the ICT Partner Portal and a license will be assigned to you.

Please take note:

If you have requested a license and it has been assigned to you, you might still get a pop-up from Adobe asking for a serial number. To remove this, only close and log out of Adobe and log in again.

 

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Om voort te gaan met die gebruik van Adobe DC moes gebruikers `n lisensie aanvra teen einde November. Vanaf 1 Desember sal jou Adobe DC sagteware nie meer werk nie. Jy kan egter steeds `n lisensie aanvra deur `n versoek aan te teken op die ICT Partner Portal.

Adobe het hulle produkte se lisensiëringsmodel verander en hierdie nuwe model vereis dat personeel oor ‘n Adobe ID te beskik om die programmatuur te kan gebruik. 

Histories sou ‘n nuwe serienommer in ‘n programmatuur-installasie pakket ingebou word en sentraal uitgerol word na alle Universiteit Stellenbosch batenommer rekenaars. Hierdie proses, wat die afgelope vier jaar gevolg is, het verseker dat die sagteware sonder onderbreking gebruik kon word.

Adobe se lisensiëringsmodel is nou gebaseer op named user lisensies. Die nuutste weergawe van Adobe DC (Document Cloud) waarvoor Universiteit Stellenbosch gelisensieërd is dus nie meer op serienommers gebaseer nie. Named User-lisensiëring is ‘n model waar programmatuur toegeken word aan ‘n individu in plaas van `n serienommer of toestel. 

Wat is die voordele?

Hoewel dit ‘n groot aanpassing beteken in die wyse waarop programmatuur bestuur word, het die nuwe weergawe en lisensiemodel etlike voordele, insluitende ‘n veilige aantekenmetode. 

Die nuwe model stel IT in staat om aan gebruikers die toegang tot toepassings en dienste te bied wat hulle vereis vir deurlopende projekte, terwyl IT steeds die beheer het om te voldoen aan die universiteit se vereistes. IT trek ook voordeel uit `n eenvoudiger manier om regulasies na te kom, sowel as die bestuur van lisensies en dienste deur middel van die Adobe Admin konsole.

Wie kwalifiseer vir `n lisensie?

Volgens ons lisensiebeleid kan lisensies kan slegs toegeken word aan voltydse universiteitspersoneel. Die lisensieproses is ook slegs van toepassing op gevorderde gebruikers wat PDF-dokumente moet redigeer en digitaal teken. Personeel kan steeds gebruikmaak van Adobe Reader. 

Om `n Adobe DC-lisensie aan te vra, teken asb. `n versoek aan op die ICT Partner Portal en `n lisensie sal aan jou toegeken word.

Neem asseblief kennis:

Indien jy `n lisensie aangevra het en dit is aan jou toegeken mag dit gebeur dat Adobe jou steeds por vir `n serienommer. Om dit te verwyder kan jy bloot afteken, Adobe toemaak en weer oopmaak. 

 

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[:en]Annual Moodle maintenance[:af]Jaarlikse Moodle-onderhoud[:]

Wednesday, November 4th, 2020

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Assessments and courses are running quite differently in 2020. As a result, the normal November/early December maintenance weekend has had to be adjusted.

Annual upgrade and maintenance period for Moodle will take place between 13 and 17 December 2020. This will include:

  1. SUNLearn
  2. StudentFeedback
  3. SUNOnline
  4. Learning Hub (USB)
  5. Schools (Telematic Schools Project)

Affected staff and students will be reminded of possible disruption in access, but the IT team will be working hard to ensure that this is kept to a minimum.

For lecturers, roll-over of 2020 modules will take place ahead of the scheduled maintenance. The CLT support team will communicate details of this to all faculties within the next week.

 

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Kursusse en gepaardegaande asseserings verloop dié jaar ietwat anders as voorheen. Gevolglik moes ons die normale November/Desember onderhoudnaweek aanpas. 

Die jaarlikse opgradering en onderhoudperiode vir Moodle sal dus plaasvind vanaf die 13de tot die 17de Desember. Dit sal die volgende insluit:

  1. SUNLearn
  2. StudentFeedback
  3. SUNOnline
  4. Learning Hub (USB)
  5. Schools (Telematic Schools Project)

Personeel en studente wat deur die onderhoud ontwrig mag word sal in kennis gestel word, maar die IT-span sal hulle bes probeer om onderbrekings tot `n minimum te beperk.

Vir dosente sal `n oorrol van 2020-modules voor die geskeduleerde onderhoud plaasvind. Die SLT ondersteuningspan sal komende week die details hieroor aan alle fakulteite kommunikeer. 

 

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