Due to a current lack of manpower in the network infrastructure team, IT doesn’t have the capacity to deal with network infrastructure projects, as well as general KKW requests, in particular networkpoints.
The present focus has to be on Facilities management projects, rather than individual KKWs as these project has the largest financial impact on performance within Stellenbosch University. In case of urgent KKWs the network team will try their best to be accommodating or investigate temporary solution, such as a WiFi connection.
Rest assured that we are trying our utmost to rectify the situation. In the meantime, we appreciate you understanding and patience.
More information regarding network infrastructure services provided by IT, can be found in the IT Service Catalogue.
