Up to now, the IT HUB has mainly been a central point for students to have their tech-related problems sorted out. However, since the main IT building moved further away from campus two years ago, many of our clients felt that the offices are too far away or inaccessible to visit.
We are happy to announce that all staff can drop off their PCs and devices at the IT HUB. However, it is important that any request is logged at the IT Service Desk or on ServiceNow first. Due to limited capacity, it’s not possible to immediately assist users without arrangement. After the request has been logged, the technician assigned to your request will contact you and make further arrangements.
You will find the IT HUB in Admin A, just off the Rooi Plein with the entrance under the pedestrian bridge between Admin A and B. (next to Photographic Services)
If you are unsure which services we provide, please consult our Service Catalogue and if you are brave enough, you can consult our Self-help wiki.
CONTACT US
Tel: 021-808 4367
Skype: ITStellenUni
E-mail: helpinfo@sun.ac.za (for general enquiries) or help@sun.ac.za (to log an error)
Twitter: @itstellenuni
Tags: IT HUB