%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R ] /Count 1 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 20 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250715145444+00'00') /ModDate (D:20250715145444+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R 16 0 R 18 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 4187 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 304.214 521.469 442.520 re f 0.773 0.773 0.773 RG 0.75 w 0 J [ ] 0 d 45.641 304.589 520.719 441.770 re S 0.773 0.773 0.773 rg 61.016 319.964 m 550.984 319.964 l 550.984 320.714 l 61.016 320.714 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(IT HUB: ONLY BY APPOINTMENT)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(March 03,2021)] TJ ET BT 165.578 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 180.086 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(All services offered by the IT HUB in the Admin A building )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(collection of equipment and any type of technical support are )] TJ ET BT 61.016 615.442 Td /F4 9.0 Tf [(available by prior arrangement only.)] TJ ET BT 61.016 595.453 Td /F1 9.0 Tf [(If staff need technical support, they need to log a request on )] TJ ET BT 61.016 584.464 Td /F1 9.0 Tf [(the)] TJ ET 0.373 0.169 0.255 rg BT 74.516 584.464 Td /F1 9.0 Tf [(ICT Partner Portal)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 74.516 583.034 m 151.034 583.034 l S 0.153 0.153 0.153 rg BT 151.034 584.464 Td /F1 9.0 Tf [( after which they will be contacted by a )] TJ ET BT 61.016 573.475 Td /F1 9.0 Tf [(technician for further arrangements.)] TJ ET BT 61.016 553.486 Td /F4 9.0 Tf [(Students should make appointments by logging a call at the )] TJ ET 0.373 0.169 0.255 rg BT 61.016 542.497 Td /F4 9.0 Tf [(online service desk)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 541.346 m 137.543 541.346 l S 0.153 0.153 0.153 rg BT 137.543 542.497 Td /F4 9.0 Tf [( in advance. Appointments and rrequests can )] TJ ET BT 61.016 531.508 Td /F4 9.0 Tf [(no longer be logged at the entrance to the IT HUB.)] TJ ET BT 61.016 511.519 Td /F4 9.0 Tf [(You can also call the IT HUB at 021 8089289, but preferably log a )] TJ ET BT 61.016 500.530 Td /F4 9.0 Tf [(request on the )] TJ ET 0.373 0.169 0.255 rg BT 121.055 500.530 Td /F4 9.0 Tf [(ICT Partner Portal.)] TJ ET 0.18 w 0 J [ ] 0 d 121.055 499.379 m 196.079 499.379 l S 0.153 0.153 0.153 rg BT 196.079 500.530 Td /F4 9.0 Tf [( This can be done as follows:)] TJ ET BT 78.360 480.557 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 480.541 Td /F4 9.0 Tf [(Log an issue report on the ICT Partner Portal at )] TJ ET 0.373 0.169 0.255 rg BT 283.112 480.541 Td /F4 9.0 Tf [(https://servicedesk.sun.ac.za/)] TJ ET 0.18 w 0 J [ ] 0 d 283.112 479.390 m 401.165 479.390 l S 0.153 0.153 0.153 rg BT 78.360 469.568 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 469.552 Td /F4 9.0 Tf [(Sign on with your SU username and password.)] TJ ET BT 78.360 458.579 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 458.563 Td /F4 9.0 Tf [(Select the "ICT Partner Portal" service desk.)] TJ ET BT 78.360 447.590 Td /F4 9.0 Tf [(4.)] TJ ET BT 91.016 447.574 Td /F4 9.0 Tf [(Students select the IT HUB option. Staff select the option depending on the type of issue.)] TJ ET BT 78.360 436.601 Td /F4 9.0 Tf [(5.)] TJ ET BT 91.016 436.585 Td /F4 9.0 Tf [(Fill in the necessary information - if there is an asset number, please include it.)] TJ ET BT 78.360 425.612 Td /F4 9.0 Tf [(6.)] TJ ET BT 91.016 425.596 Td /F4 9.0 Tf [(Add any additional information in the description field.)] TJ ET BT 78.360 414.623 Td /F4 9.0 Tf [(7.)] TJ ET BT 91.016 414.607 Td /F4 9.0 Tf [(Copy any related images, files and emails to the attachment area.)] TJ ET BT 78.360 403.634 Td /F4 9.0 Tf [(8.)] TJ ET BT 91.016 403.618 Td /F4 9.0 Tf [(A staff member will make contact once the report has been logged and schedule an appointment.)] TJ ET BT 61.016 383.629 Td /F4 9.0 Tf [(Students and staff members who have lost their student/staff cards are the only unscheduled visitors allowed at the IT )] TJ ET BT 61.016 372.640 Td /F4 9.0 Tf [(HUB, and only between 08:30 and 16:00 daily.)] TJ ET BT 61.016 352.651 Td /F4 9.0 Tf [()] TJ ET 0.400 0.400 0.400 rg BT 61.016 334.162 Td /F2 9.0 Tf [(Posted in:General,News,Notices,Students | | With 0 comments)] TJ ET q 225.000 0 0 150.000 325.984 496.211 cm /I1 Do Q endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 74.5157 583.6312 151.0337 592.7887 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (https://servicedesk.sun.ac.za/jira/plugins/servlet/theme/portal/6) >> endobj 14 0 obj << /Type /Annot /Subtype /Link /A 15 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 541.6642 137.5427 550.8217 ] >> endobj 15 0 obj << /Type /Action /S /URI /URI (https://servicedesk.sun.ac.za/jira/plugins/servlet/theme/portal/6) >> endobj 16 0 obj << /Type /Annot /Subtype /Link /A 17 0 R /Border [0 0 0] /H /I /Rect [ 121.0547 499.6972 196.0787 508.8547 ] >> endobj 17 0 obj << /Type /Action /S /URI /URI (https://servicedesk.sun.ac.za/jira/plugins/servlet/theme/portal/6) >> endobj 18 0 obj << /Type /Annot /Subtype /Link /A 19 0 R /Border [0 0 0] /H /I /Rect [ 283.1117 479.7082 401.1647 488.8657 ] >> endobj 19 0 obj << /Type /Action /S /URI /URI (https://servicedesk.sun.ac.za/jira/plugins/servlet/theme/portal/6) >> endobj 20 0 obj << /Type /XObject /Subtype /Image /Width 300 /Height 200 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 14781>> stream JFIF``;CREATOR: gd-jpeg v1.0 (using IJG JPEG v62), quality = 82 C    !'"#%%%),($+!$%$C   $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$," }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?8VV,W k2p]V;MKXdUL%gT"ѳ9Ŋm(+V1MZU)iTS$ yqnȰXTͨj"R'+k[%@(NR2ǩXmw\SL< ӀmNg\JaIj ei.TEla|<TT5&~k:4}Xps<µ|=?b-p]:Uڤ+>})rUp}E\$$x>!_[^D|DÌfowG4,}+WTïkgZcxv+Uut{XY+q3wGx v1ȼ0K-QXV&=kT-EEu渋Љ`ʼ\{Yݼh8G&\γ!/n?NѼw0>z W:-H^=^S8f#V-$ԟLoUcS' J`"q\XCaaZvlӄ3rj|F=kGQ>Y"h $mV൹:uY%.?5xܒCwwM#AıwC׎6T:͠x}8W7vŚ(1>"jd{iP|La{"0+S<7&h "ujW-7I9-W&GJlĩ"EV* 隵(H5 wP-oiKa*NG?wR9:$MsxPAg% &OOZOcy0+T1mGDD,jFbMjXfP)qL\SUKI]Vu>J5#%x6S()q0ĭVn I cW&x_۩y8v1/a:AY֕I4L"WFz7r,3;7#{V:ܦ,vqFQ)(a-+m+ZY ~C6p[;]R4! n`j ޕ#C՞1?]'"E{~sOs-Zѭ,;#)}2[.;K>֟ ՠ i1n/uc~tB i" c\V)dԴp7Ko Oy{ў:O:֕| ;̷#Ǩ+mnd y9~]~ך3ElGϥ{X6sRF+-yթ8Njq~5\,2;)`;~SF|H_{`R!3dtk㿃gc;+^t+ҦJ^0X>aG^,lgEL@Y CkXQPhZMÞze^QyBqru|&zF+k\R XQv( #?ޫšϸp&ipy^n Vw sH $!Ê,;H[j7LM'${WQeyE<+6[P: LŊݥ9#'=pm8 ZccE;5j3I": ZIm %syqI(TYZw} )o.bR$Է?/O6f0'5Cq(eIKKSomz+5-2<qƚΑp>iW ֺB4Hգ޾lz t;t,!Vk/WJAGqYtddl]*ڝ6K:c ݗXҾ~ vo{3+%޷6=9#O56x`)-0iGq^meO4KlrE?rA3ڹ({pUe9L ^_XB׋5'>xVZT3Yɖ)N2r02FzQhL(qz\ƴwZ\ 3JrF@ gFVUuVI..1P)'ŭF褈ZXY6 }~cUkيxȘU4H~n1#%W4v2rj"8ycJEլ~9%*p)b};3H1VQCP(.)&)qJ.(9xZ&+rTf4فgj=KNg,CR݃}K{+ږ?թcxumD[^׵ 9hA\#Sڏ8N_k|N/vc!G;S*{>n2JiE8a| |>3@NEt'}^xྏx'4=WI cNxڤ05$2kTC(2dbR+J;%ѵ0U rj5rsŽ$;ߌrOۓ^ϩwO[3qaJgW&*|;穧Cʈ^k.Ab;s?aٶ0u8?d@sLK]:Œ^ϼGG>pAXuxi.GqY:؛-6q}zfU2mSwxLdK gCŝe0@`}k~Glm')PFy尞H&;]19 3k5y:u8cXk]Fcs [x*p<-sUI{iѝ c ҧ)pz.GRq]l vs]r2P"_!Puym@)RN} <bP*,)QF"PNiبjN%d\Vʃn3[^"`*-Deg9"S⇏𞐚V&/Wu}~4;;3}kWŷn,- ;^nZ[8k>|&?wԍD0O\ FIڞSImHV/Vx"V ^+dFDsAcppſxSW6_dI#؎k,%H \ŧzօ.jKvqWY~{.=ʐEw7tX >]z} cWKW1X5p~i0j60!J9^Aek ʉ-t8rylVOQK;,pȀ =WKy>M^Gy|Q0X[w IsunvPb~:tKv6K4["i^N0N:`3|T6I\ʡK1vkWwTPNy]4]2LOȇ'5Cx^N[BYo$xI>kDc9kwWKJ,B=j{v90im kѴ̷z؈\RI?R‡`۠&'K zL̫([޼E=^ GlG_ Nٯ5I+$cRu}}. ~~Gձ]pmQZǫŃ"d`= y-,/ǖ:g*+ |8p:'&jpVRޭ?W|} P[BVIXn}kf鱗J/8>w'cMs/Ev865e  o GSZMYO.h+Ca0 !zsWh/Aܘ-R0c ;>>5If~RR}_>jSAqyYHs1ӿJJS]Ԍ#5s|kh֖FF X\znDeY}ΞmImxIUNyW?orlIDє?"qJ7q@bB$z8V7N{)J}Uxz&KoAs#[🇮uLW-8N~k n. wwD[r1^ ԛQViPK?k`F1AZmSzm7saD-}Uxn&:EF;__K~5c_{>5c&JbX#69EӼg2 hڋ@]6PM3)䰯**֓U?i/iz=bd'ֻ+Ht),Hk:V2J+rIH#2? dM> M8ow8u*q=N{dG1$ D("SW0U,7<,m>hyBE(2`)פy>|ѓ] g#5ޛixZ6RꏪhTXy P(4ޫy~4]-ĢWHUFI'xW_w^ĺ؃e/Zjw:"hjHU- gQcѣ( ̀G =\m1h6~U,YJ ODrՒcҔ,$uqF}뛾Hs׿nD,N<;EWDR=@"E ٞS/oVy~w_pC 1:Z.L`\1Ma9z\4[R==bm.ܭ^1>:խyƹz[i1)a^l*G(.]4?cii񨷃kAxgMcMH*",Њ3@4}9v Ar2+=NǍ|r53>ݏ_Vos ]傯|os%H5iMޕUU}'0hʇ=XHdY,8*qYP|GҍH+';Hׁ_޽/ɪk#PK7QMjݢ{ݕLJrE/a^D%?7<oSC\wZ`WW Lys|B]$ ezq^cne͇VE 4*&$bp}ZK:1O=*1#yM6~JqȯgcZl-L*ݵ>lډ!(Fc Nr=~VcXǛ$6^9Qs=Ӷeu*::'Z.O*HPC9n84#*2LJDM,GKvKN8;nK'XL7(VV~j Jx8hEUmC+<5mMgc$O1uac޽pv2Veݵ2IP.G呑fk^G'gwNn 7q=JsܞEfk$hm*{mi$,mqc v۷-w:S@KfGrG kơ+NǵWs\;ꛓcm; g#ĺ4~Mmo+wj|@z&VPˀz:²{iΖ[By{\֔d qgS%26*<?/ψc+ovOʒぜ~dא潪5H#íIӗ+>O?Uq }+C볧IV/id`,,Y\W'C}8J>}# uYR$g cJˍұcj;TPyErF.Q)(VF*[*_G1kJN8v8cR,A[:֒{nDv轑ʕxYkBuܻLHǠ>-wuB͕?8\חV^ m #tV˥-a==1,IdOsԚ7t3S!vWn MbBfK0y=v5E8efʗkXr+Z6,DVo1:KJ{jy vѥF.G_С#,H6fcSF+<ǟWe{6(8{/ hvsݨd-{g^KZI#$v*D8@ơ@kyq3jWs4b[)S^I3FV#/B"!I T´RX=mxf\I V\$---4]=kr&wl\&O` c֊2td`NTpzx.gVN+ly(sƱlI>u9Z&ȣ?‡̛-lɉsҷRf,zVLO‹D%ߟO8:~ul. r46؆#=+nKkWJ21kӾx>G9K<4'`W+^Zy x{]좿3.&9cZ~*cIcUsq}yTjΓk{gs 3na:YŌ:CUqs, 0Pcv.OKG:]xlu8vP`?PڽSP -çVkqv Ž;|;4rN"p r8 4׾[!.c(ng`WՔj+=s+Iߩ痱a>0ӥ1Y]H{r$W%p0ߝt7[_G,(aÿ$ 0;}Nb ͹6c2:pGk6"T {3ל"/'?! ҸKiz_1L9R`x3ڻoQf4ߐsO9r>=Rd)hq十رz+l@S$?^SR{WZK]>Fsq)vHX⤌נ;v}gDEˠ@9~1&';Xpr3浦[">\o8lXQ֝NnmkX6 R8+\NH,Igs s^Ƽn:"֣!.Tz"!]_BDA>ɭ(JHʭ>v7I2ԍ2z,}QZ]˸ұEћҨMir枧{7b4$,EBӓ]8uQw E_6 %jeKclv1f0h{x޹ٴvYH= b,<Ƽl#u&=IY1#܅^%3], 'y!́ͯ4Ҋ;&lbbִgJ,++ص2`V|"$@JC`W<ZW1 ̕tFFRF.#޲6kp+[T@X~ǭZ̈GX p5vv~3_Efd@0 \<[o:Gn9{_>sg_pXC1}F결(q^:g8\YwȾT.6 QCdC#t#?zjVY:{ףFb)+7u$0|N2p{z8jAkmLwg<#j!? 7P˖6"巠#?*gowGFb4kNrOA\?tWNL[iQ^T ;ϧJu+-ոeg)=D$McXeE@>ĎՃ~ֺ|eF(Kb0̿COBE= Ey5d\_Fʪ@Qd1}k Ū[Hׇ|A4XFP  ݏ־4t vky#X |-C够_ӪN_vrib&Xq2tdoM,R$8xR|2$rJ":8cF ҵn$SzRZy$X&pj׈dlX Q&b')=\q)mZcw\ofMw@3G^}Q)c v9 >Z[u {x ,֪$c㩬+kV]~+K*tG:1r> t>0%UHm S5#G,&YU˞9']>[^*I~PWқ/)/"#n7?(渽zAԯ3:;3Կa@7 7L>ּז,kw*K: SxJo|[_s<:2rbsܑj@>ޕgJS&kUu=^G_M>a4A/ 9X̉/)s0'Ҽ}]p2%29 w]zhAOC+Jl2˕StɎW*)I-%f3S (>꯬7zUn(jL*!WJg3FFo2Jzrș Exطj#kM2PF4Q\/s^CQE_BzE3mb(3#ާslcJ()˺7$/U~xI׉D;c r;㟧^Q^ {~3#j\7:z5{] ?2sԟ4Q[9)##]7"ͤrF$_ǭyp"<2Š+ ZN|ҊLQ`п g\wA*B?*(NǂU,IVi|mt$ ,G+7 BC3i `B܁Q\nǤV066 x*A)Q;Yדҽ#GM)vq+ZzSM ZeoHH y&2PIXh(9||ڡʺ/Ml994XcWxg_uH<+M$XUڪ7p9:ɯKX]P>Wʊ+R}$pRzAd%*M W.9| yy]I$߿i>^B9[n endstream endobj xref 0 21 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000332 00000 n 0000000369 00000 n 0000000507 00000 n 0000000610 00000 n 0000004849 00000 n 0000004961 00000 n 0000005076 00000 n 0000005196 00000 n 0000005304 00000 n 0000005431 00000 n 0000005548 00000 n 0000005675 00000 n 0000005792 00000 n 0000005920 00000 n 0000006037 00000 n 0000006165 00000 n 0000006282 00000 n trailer << /Size 21 /Root 1 0 R /Info 5 0 R >> startxref 21232 %%EOF IT HUB: only by appointment « Informasietegnologie
Language:
SEARCH
  • Recent Posts

  • Categories

  • Archives

IT HUB: only by appointment

All services offered by the IT HUB in the Admin A building – collection of equipment and any type of technical support – are available by prior arrangement only.

If staff need technical support, they need to log a request on the ICT Partner Portal after which they will be contacted by a technician for further arrangements.

Students should make appointments by logging a call at the online service desk in advance. Appointments and rrequests can no longer be logged at the entrance to the IT HUB.

You can also call the IT HUB at 021 8089289, but preferably log a request on the ICT Partner Portal. This can be done as follows:

  1. Log an issue report on the ICT Partner Portal at https://servicedesk.sun.ac.za/
  2. Sign on with your SU username and password.
  3. Select the “ICT Partner Portal” service desk.
  4. Students select the IT HUB option. Staff select the  option depending on the type of issue.
  5.  Fill in the necessary information – if there is an asset number, please include it.
  6.  Add any additional information in the description field.
  7.  Copy any related images, files and emails to the attachment area.
  8.  A staff member will make contact once the report has been logged and schedule an appointment.

Students and staff members who have lost their student/staff cards are the only unscheduled visitors allowed at the IT HUB, and only between 08:30 and 16:00 daily.

 

Comments are closed.

 

© 2013-2025 Disclaimer: The views and opinions expressed in this page are strictly those of the page author(s) and content contributor(s). The contents of this page have not been reviewed or approved by Stellenbosch University.