Many of you have been using FortiClient VPN for quite some time to access to internal University services i.e. TeraTerm. However, FortiClient is built on outdated technology which will no longer be available at the end of January 2021. If you are a Windows user, we recommend that you replace FortiClient with Citrix Gateway as soon as possible. Currently there is no support for all Linux versions at the moment but we are investigating possible solutions.
The new service has been made available by Information Technology for students and staff. Citrix Gateway will allow you to access internal, University network-based applications from the Internet. This service, as well as the University, is protected and secured by multi-factor authentication for identity verification and also requires that a device must meet specific security requirements before it is allowed on the University’s network.
Students and permanent staff can migrate to the new VPN service by going to their web browser to the site https://securevpn.sun.ac.za and follow the on-screen instructions.
SunID users can migrate to SU VPN MSP service by going to their web browser to the site https://suvpnmsp.sun.ac.za and follow the on-screen instructions.
Alternatively, you can log a request for assistance with the setup of VPN on the ICT Partner Portal.
