We are all looking forward to escaping for a well-deserved break over the December holiday season. But before you leave, there are a few things you can do now to ensure that your return is seamless.
Here are a few tips:
- Activate your Out of Office function on your sun.ac.za Outlook mailbox and indicate in the message when you will be available again in case someone needs to contact you. Also, indicate who will be responsible during your time away and add their email address to your Out of Office.
- Make sure that your relevant work-related data is accessible for usage by your colleagues while you are away. However, do NOT give your password to colleagues when as this poses a security risk.
- If your sun password might expire during your holiday, rather change it before you go. If it expires while you are away you will be locked out of your account and it will cause unnecessary stress to deactivate it in January.
- If you receive a phishing email on your sun account over the holiday and clicked on links or typed in your username and password, your account may be compromised. Immediately change your password at www.sun.ac.za/password and log a service request on the ICT Partner Portal. Your device will then be checked and scanned after the holiday. Remember that you can also report spam directly to Microsoft by using the handy Report Message function in Outlook.
- IT will be on skeleton staff between 15 December – 15 January 2023, even by saying that we will continue to deliver our services without any delays or disruption. Please log all requests on the Service Desk Portal.
