CAMPUS COMMUNICATION (3)

Dear Colleagues and Students 

We want to inform you about a scheduled upgrade to critical IT systems (both hardware and software) that will take place over the weekend from 05:00 on Saturday, 5 April, until 14:00 on Sunday, 6 April. During this time, various IT services will be impacted, including: 

• Payment of application fees and student fees via SUNePay 

• Vehicle pool bookings funds reservation 

• Parking applications via the web 

• Meal bookings and meal quota increases via the Meal Booking web application (students with existing quota and bookings are unaffected) 

• SUN-E-HR 

• Printing quota increases from student accounts and cost centres (students & staff with existing quota are unaffected) 

• Password changes and resets 

• Academic transcripts & qualification requests and payments  

• Short course registration and payments 

• Planon work-order integration to SUNFin 

• All web apps (i.e. MySUN Menu links)  

This weekend’s maintenance builds on last weekend’s scheduled maintenance and focuses on additional critical upgrades. Although every attempt will be made to limit interruptions, the IT services and systems listed will be affected and may become unavailable during this time, either partly or entirely.  

If you have any questions, please log a request through the ICT Partner Portal. Thank you for your understanding and cooperation. 

 

CAMPUS COMMUNICATION (2)

Dear Colleagues and Students  Last week, we informed you about the scheduled maintenance on IT infrastructure components that will take place next weekend from Friday, 28 March, at 21:00 until Monday, 31 March, at 07:00. This maintenance weekend has been scheduled during the University’s first recess to minimise the impact on the SU community.   Although every attempt will be made to limit interruptions, various IT services and systems will be affected and may become unavailable during this time, either partly or entirely.  PLEASE NOTE  Due to the reconfiguration and upgrade of the University’s network on Saturday, 29 March from 09:00 until 15:00, the network and internet services will be unavailable on ALL campuses and no access will be possible from inside or outside the campus during this period. This includes services such as SUNLearn, Microsoft 365 (including email, Teams, OneDrive and SharePoint), the MySUN portal, the Stellenbosch University website, VPN access, library databases, and any other cloud-based university applications.  For any enquiries, please log a request through the ICT Partner Portal.  Thank you for your understanding.

 

CAMPUS COMMUNICATION (1)

Dear Colleagues and Students 

As per the University’s annual calendar, Information Technology will conduct its quarterly scheduled maintenance on IT infrastructure components from Friday, 28 March 2025 at 21:00 until Monday, 31 March 2025 at 07:00. This will take place during the first weekend of the University’s recess. 

Although every attempt will be made to limit interruptions, various IT services and systems will be affected and may become unavailable during this time, either partly or entirely. This includes internet access that will be interrupted on Saturday, 29 March from 09:00 until 15:00. More information about the impacted services will be shared during the week of 17 March 2025. 

For any enquiries, please log a request through the ICT Partner Portal. 

Thank you for your cooperation and understanding. 

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