%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R ] /Count 1 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 20 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250719132909+00'00') /ModDate (D:20250719132909+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R 16 0 R 18 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 4521 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 242.069 521.469 504.665 re f 0.773 0.773 0.773 RG 0.75 w 0 J [ ] 0 d 45.641 242.444 520.719 503.915 re S 0.773 0.773 0.773 rg 61.016 257.819 m 550.984 257.819 l 550.984 258.569 l 61.016 258.569 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(CAREFUL OF )] TJ ET BT 157.813 693.716 Td /F2 14.4 Tf [(REPLY ALL)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F3 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F2 9.0 Tf [(February 03,2021)] TJ ET BT 177.584 664.909 Td /F3 9.0 Tf [( by )] TJ ET BT 192.092 664.909 Td /F2 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(Last month some university staff's mailboxes were flooded with )] TJ ET 0.373 0.169 0.255 rg BT 61.016 626.431 Td /F4 9.0 Tf [(an email advertising services in what we call an email storm)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 61.016 625.280 m 299.084 625.280 l S 0.153 0.153 0.153 rg BT 299.084 626.431 Td /F4 9.0 Tf [(. )] TJ ET BT 61.016 615.442 Td /F4 9.0 Tf [(Apart from being disruptive, these emails weren't harmful, but we )] TJ ET BT 61.016 604.453 Td /F4 9.0 Tf [(would like to remind you of a five important things to keep in mind )] TJ ET BT 61.016 593.464 Td /F4 9.0 Tf [(before you send email to large groups:)] TJ ET BT 61.016 573.475 Td /F1 9.0 Tf [(1. ALWAYS use the BCC field, NOT the CC field.)] TJ ET BT 61.016 562.486 Td /F4 9.0 Tf [(If you use the BCC field instead of the CC field the )] TJ ET BT 264.119 562.486 Td /F3 9.0 Tf [(Reply All)] TJ ET BT 61.016 551.497 Td /F4 9.0 Tf [(option is disabled. Therefore recipients won't be able to )] TJ ET BT 283.343 551.497 Td /F3 9.0 Tf [(Reply All)] TJ ET BT 61.016 540.508 Td /F4 9.0 Tf [(and cause a flood of inconvenient emails.)] TJ ET BT 61.016 518.719 Td /F1 9.0 Tf [(2. DO NOT )] TJ ET BT 108.527 518.719 Td /F2 9.0 Tf [(Reply All)] TJ ET BT 147.038 518.719 Td /F1 9.0 Tf [( when you receive an email sent to )] TJ ET BT 61.016 507.730 Td /F1 9.0 Tf [(multiple people.)] TJ ET BT 61.016 496.741 Td /F4 9.0 Tf [(If you receive an email that has been sent to a large number of )] TJ ET BT 61.016 485.752 Td /F4 9.0 Tf [(people, please by default don't )] TJ ET BT 185.315 485.752 Td /F3 9.0 Tf [(Reply All)] TJ ET BT 220.820 485.752 Td /F4 9.0 Tf [(. You will only be causing )] TJ ET BT 61.016 474.763 Td /F4 9.0 Tf [(an unnecessary surge of emails and annoy your colleagues. If )] TJ ET BT 61.016 463.774 Td /F4 9.0 Tf [(you need to comment only email the sender or the relevant )] TJ ET BT 61.016 452.785 Td /F4 9.0 Tf [(people.)] TJ ET BT 61.016 430.996 Td /F1 9.0 Tf [(3. Advertising services or products on the SU network is not )] TJ ET BT 61.016 420.007 Td /F1 9.0 Tf [(allowed.)] TJ ET BT 61.016 409.018 Td /F4 9.0 Tf [(No staff or student member is allowed to advertise any services on the SU network. This is stipulated in the )] TJ ET 0.373 0.169 0.255 rg BT 61.016 398.029 Td /F4 9.0 Tf [(Electronic Communications Policy)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 396.878 m 196.547 396.878 l S 0.153 0.153 0.153 rg BT 196.547 398.029 Td /F4 9.0 Tf [( which staff and students agree to when reactivating their network access every year.)] TJ ET BT 61.016 376.240 Td /F1 9.0 Tf [(4. If you need to send official mass communication, consult the Digital Communications Office.)] TJ ET 0.373 0.169 0.255 rg BT 61.016 365.251 Td /F4 9.0 Tf [(The Digital Communications Office)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 364.100 m 199.553 364.100 l S 0.153 0.153 0.153 rg BT 199.553 365.251 Td /F4 9.0 Tf [(, a division of Corporate Communications, are responsible for campus-wide electronic )] TJ ET BT 61.016 354.262 Td /F4 9.0 Tf [(communication. They use specific platforms to distribute information and will be able to advise you on the most efficient )] TJ ET BT 61.016 343.273 Td /F4 9.0 Tf [(way of sending out your email.)] TJ ET BT 61.016 321.484 Td /F1 9.0 Tf [(5. 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Phishing attack from compromised staff account with attached “Secure Message”

Wednesday, May 6th, 2020

With most students and personnel all working from home during the national lockdown, and with the reduced security (and watchfulness) of home computers and personnel/students in their home environment, and with many forced to use unfamiliar means of communication and collaboration like Teams, Zoom, Skype and Skype For Business, the environment is ripe for exploitation by phishers.

The following e-mail (with an infected attachment) is making its rounds at the moment from  a staff email.

If you get an email that look like the following do not open or respond to it. It is quite likely that the personnel doesn’t even know his account is compromised.

Please be careful when opening up attachments “sent” by colleagues especially if they are unannounced or the e-mail makes you feel a bit suspicious. Always trust your instincts.

Email

Posted in E-mail, News, phishing, Security | Comments Off on Phishing attack from compromised staff account with attached “Secure Message”

“Sextortion” scams

Tuesday, April 28th, 2020

There has been a resurgence of “sextortion” phishing scams recently but with a slight twist.

“Extortion phishing” or “sextortion” is an aggressive form of a phishing attack that targets potential victims in an e-mail demanding bitcoin in exchange for a promise of non-disclosure of an alleged sexual offence.

The aim of these sextortion e-mails is clear – to force their intended victims to pay up for their silence, or the footage will be shared on social networks. Ultimately this is a typically insidious scam that could easily snare an unsuspecting user.

This variant however has an added twist, in that the phishing scammers are displaying a stolen password (from other websites) that their victims use, to grab their victim’s attention.

It is usually those other websites (e,g,. hotmail, Instagram, Paycity or Facebook) that hackers use to gain access to our data, so changing those passwords are very important.

As in the example below we received earlier this week:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Several students and personnel say that they have also received similar phishing e-mails, and that password that they had used were displayed in the subject line. They were all concerned that their network account was under attack.

If you receive such a mail, there is little danger to you UNLESS you

  1. respond to the sender
  2. still use that same password for other non-university accounts and use a variation of that password.

If it is an old password that they are displaying, then the danger to you is relatively small, but if you are still using it on a different website or application please change and update immediately.

[ARTICLE BY DAVID WILES]

Email

Posted in E-mail, Security | Comments Off on “Sextortion” scams

Phishing emails, SMS and WhatApp messages offering payment relief during lock down

Wednesday, April 1st, 2020

A new potential threat has emerged as we enter the 2nd week of the national lock down and facing the beginning of the new month with bills  to be paid.

Phishers are already targeting the South African public with so-called COVID-19 phishing scams, attaching malware infected attachments and encouraging victims to click on a link to download “important information about the COVID-19 pandemic”.

However this week’s scam involves emails, SMS and WhatsApp messages being sent with information about “Payment Relief” from South African banks.

While it is true that most major South African banks are offering payment relief measures to their customers, phishing scammers have grasped this opportunity and adapted their tactics to send emails with content like the following:

“Dear Valued Customer,

“At ABSA Bank, we realise that this is a difficult time for our customers and businesses whose financial means are being negatively affected. After careful consideration and engagements with The Minister of Finance the, Hon. Tito Titus Mboweni, we are pleased to offer you, as a valued customer, a once-off access to a comprehensive relief programme. Please click on the following link to see if you qualify for payment relief.

VERIFY YOUR ACCOUNT

This is a once-off offer made to selected customers and will close at midnight on 2 April 2020.”

This is one such e-mail, but similar scams with forged identities from other South African banks, as well as Whatsapp and SMS messages will also surface. Note the specific deadline and the call to verify your account. Your bank won’t ever ask you to verify your account by email and certainly won’t give you a day to make such a decision. 

If you need to make use of a relief programme, rather contact your bank directly than reply to an online message. 

Here is a collection of the current verified details for payment relief from South Africa’s 4 major banks:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 [ARTICLE BY DAVID WILES]

Email

Posted in E-mail, Notices, Security | Comments Off on Phishing emails, SMS and WhatApp messages offering payment relief during lock down

Sending emails to large groups

Monday, March 2nd, 2020

Occasionally it is necessary to send emails to external students or other large groups of people who are not part of the sun domain. If you are currently using Outlook distribution lists we recommend that you switch to the much more user-friendly and functional Sympa mailing list management platform.

The reason for this is that Microsoft has started to limit the number of emails a sun email address can send to to 30 external email addresses per minute. Therefore, if you send to more recipients, Microsoft automatically blocks your account as their attempt to prevent spam. More detailed information on Microsoft’s policies regarding email limits, can be found on their website.

For many years the university has been using Sympa as mass mailing solution successfully. In fact, many of our staff and students use it to administer their lists. 

Sympa is a mailing list management (MLM) software and has its roots in the academic computing community in France. Its name, which is an acronym for Système de Multi-Postage Automatique (i.e. Automatic Mailing System), also means “nice” or “friendly” in French. We’re not sure exactly why the French decided to call their mailing list system “nice”, but we can confirm that it is “friendly” to use.

By using Sympa as a platform for your group emails, you will have better control over your emails and access to handy functions such as:

  • appoint one or several moderators;
  • manage subscriptions and unsubscriptions;
  • add a shared document web space at the subscribers’ disposal;
  • answer questions from subscribers and potential subscribers about the list
  • read the list archive;
  • search in the message archive;
  • review members of the list;

As you can see, Sympa offers much more functionality than your normal Outlook distribution list. Any staff member can use Sympa, simply go to https://sympa.sun.ac.za/sympa.
If you need any assistance in setting up your Sympa distribution list, please log a request for assistance on the ICT Partner Portal.

Email

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Posted in Communication, E-mail | Comments Off on Sending emails to large groups

New warning banner for your email

Tuesday, February 4th, 2020

The nature of cyber-attacks is always evolving and Information Technology, with the help of staff and students, has to do everything within our power to try and prevent them.

In an attempt to tighten cyber security on campus, we will soon provide a new warning which can identify the origin of an email. By establishing the origin of email, it’s easier to protect against cyber security risks such as malware, spoofing and phishing. 

From now on, every time you receive email from outside campus a yellow banner will be displayed at the top of your email:

Click for a larger image

 

Click for a larger version

When staff or students receive a potentially dangerous email which seems to have been sent from a colleague with a sun.ac.za address, they will immediately be able to see that it is, in fact, not from their colleague, but from an address outside the university.

Just keep in mind that the banner does not indicate that the email is necessarily a security risk, but that the possibility exists and that you need to be extra careful when responding to it.

We will continuously assess the effectiveness of this decision and reconsider if necessary. For any additional enquiries, please send an email to help@sun.ac.za.

Email

Posted in E-mail, General, Notices, Students | Comments Off on New warning banner for your email

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