%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R ] /Count 1 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 20 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250720070507+00'00') /ModDate (D:20250720070507+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R 16 0 R 18 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 4521 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 242.069 521.469 504.665 re f 0.773 0.773 0.773 RG 0.75 w 0 J [ ] 0 d 45.641 242.444 520.719 503.915 re S 0.773 0.773 0.773 rg 61.016 257.819 m 550.984 257.819 l 550.984 258.569 l 61.016 258.569 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(CAREFUL OF )] TJ ET BT 157.813 693.716 Td /F2 14.4 Tf [(REPLY ALL)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F3 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F2 9.0 Tf [(February 03,2021)] TJ ET BT 177.584 664.909 Td /F3 9.0 Tf [( by )] TJ ET BT 192.092 664.909 Td /F2 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(Last month some university staff's mailboxes were flooded with )] TJ ET 0.373 0.169 0.255 rg BT 61.016 626.431 Td /F4 9.0 Tf [(an email advertising services in what we call an email storm)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 61.016 625.280 m 299.084 625.280 l S 0.153 0.153 0.153 rg BT 299.084 626.431 Td /F4 9.0 Tf [(. )] TJ ET BT 61.016 615.442 Td /F4 9.0 Tf [(Apart from being disruptive, these emails weren't harmful, but we )] TJ ET BT 61.016 604.453 Td /F4 9.0 Tf [(would like to remind you of a five important things to keep in mind )] TJ ET BT 61.016 593.464 Td /F4 9.0 Tf [(before you send email to large groups:)] TJ ET BT 61.016 573.475 Td /F1 9.0 Tf [(1. ALWAYS use the BCC field, NOT the CC field.)] TJ ET BT 61.016 562.486 Td /F4 9.0 Tf [(If you use the BCC field instead of the CC field the )] TJ ET BT 264.119 562.486 Td /F3 9.0 Tf [(Reply All)] TJ ET BT 61.016 551.497 Td /F4 9.0 Tf [(option is disabled. Therefore recipients won't be able to )] TJ ET BT 283.343 551.497 Td /F3 9.0 Tf [(Reply All)] TJ ET BT 61.016 540.508 Td /F4 9.0 Tf [(and cause a flood of inconvenient emails.)] TJ ET BT 61.016 518.719 Td /F1 9.0 Tf [(2. DO NOT )] TJ ET BT 108.527 518.719 Td /F2 9.0 Tf [(Reply All)] TJ ET BT 147.038 518.719 Td /F1 9.0 Tf [( when you receive an email sent to )] TJ ET BT 61.016 507.730 Td /F1 9.0 Tf [(multiple people.)] TJ ET BT 61.016 496.741 Td /F4 9.0 Tf [(If you receive an email that has been sent to a large number of )] TJ ET BT 61.016 485.752 Td /F4 9.0 Tf [(people, please by default don't )] TJ ET BT 185.315 485.752 Td /F3 9.0 Tf [(Reply All)] TJ ET BT 220.820 485.752 Td /F4 9.0 Tf [(. You will only be causing )] TJ ET BT 61.016 474.763 Td /F4 9.0 Tf [(an unnecessary surge of emails and annoy your colleagues. If )] TJ ET BT 61.016 463.774 Td /F4 9.0 Tf [(you need to comment only email the sender or the relevant )] TJ ET BT 61.016 452.785 Td /F4 9.0 Tf [(people.)] TJ ET BT 61.016 430.996 Td /F1 9.0 Tf [(3. Advertising services or products on the SU network is not )] TJ ET BT 61.016 420.007 Td /F1 9.0 Tf [(allowed.)] TJ ET BT 61.016 409.018 Td /F4 9.0 Tf [(No staff or student member is allowed to advertise any services on the SU network. This is stipulated in the )] TJ ET 0.373 0.169 0.255 rg BT 61.016 398.029 Td /F4 9.0 Tf [(Electronic Communications Policy)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 396.878 m 196.547 396.878 l S 0.153 0.153 0.153 rg BT 196.547 398.029 Td /F4 9.0 Tf [( which staff and students agree to when reactivating their network access every year.)] TJ ET BT 61.016 376.240 Td /F1 9.0 Tf [(4. If you need to send official mass communication, consult the Digital Communications Office.)] TJ ET 0.373 0.169 0.255 rg BT 61.016 365.251 Td /F4 9.0 Tf [(The Digital Communications Office)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 364.100 m 199.553 364.100 l S 0.153 0.153 0.153 rg BT 199.553 365.251 Td /F4 9.0 Tf [(, a division of Corporate Communications, are responsible for campus-wide electronic )] TJ ET BT 61.016 354.262 Td /F4 9.0 Tf [(communication. They use specific platforms to distribute information and will be able to advise you on the most efficient )] TJ ET BT 61.016 343.273 Td /F4 9.0 Tf [(way of sending out your email.)] TJ ET BT 61.016 321.484 Td /F1 9.0 Tf [(5. 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Phishing from staff email

Monday, October 14th, 2019

An email with the subject “Purchase Order 98474” has been sent from a sun email address to staff and students. The email ask you to click on a link to open your purchase order information (also see image below)

This is not a legitimate email, but a phishing attempt from a compromised university account.

By clicking on links and providing your information, you give criminals access to your personal information and your accounts. If you think your account or device has been compromised or you notice suspicious activity:

Immediately change your password on www.sun.ac.za/password.

Contact the IT Service Desk by logging a request or calling 808 4367. 

Email

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Phishing from staff email

Monday, August 26th, 2019

Three separate emails with the subjects “Information Service”, “Online course” and “IT communication” from a compromised staff email address were sent to staff and students recently. The emails ask you to click on a link which will open an incident logged on the “Self Service Portal”, click on a link to complete a survey or activate two-factor authentication. One of these used Information Technology’s own branding to try and phish our staff and students.(also see images below)

None of these are legitimate emails, but phishing attempts from a compromised university account.

By clicking on links and providing your information, you give criminals access to your personal information and your accounts.

    • Immediately change your password on www.sun.ac.za/password.
    • Contact the IT Service Desk by logging a request or calling 808 4367.
    • More information is available on our blog and Twitter.

 

Email

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Phishing with subject “Verify Your Email To Avoid Disruption”

Friday, June 7th, 2019

An email with the subject “Verify Your Email To Avoid Disruption” which looks as if it’s from “Stellenbosch University – Outlook Office 365” was sent to staff and students. The email asks you to click on a link to verify your Outlook account. (see image)

This is not a legitimate email from Information Technology, but a phishing attempt.

We will never ask you to provide any personal information by means of email. By clicking on links and providing your information, you give criminals access to your personal information and your accounts.

If you clicked on the link in this phishing email, immediately change your password on www.sun.ac.za/password. For enquiries contact the IT Service Desk by logging a request or calling 808 4367. More information on phishing is available on our blog and Twitter.

Email

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Malware warning

Tuesday, April 16th, 2019

Emails with the subjects “Have you received your payment” and “Apply for a loan” are being distributed to students and staff. Please do not open these since they could contain an embedded file which will infect your device with malware.

When you receive emails with attachments from unknown senders, keep in mind that you should never open attachments as they could contain malicious content.

If you think your account or device has been compromised or you notice suspicious activity:

  1. Immediately change your password on www.sun.ac.za/password.
  2. Contact the IT Service Desk by logging a request or calling 808 4367.
  3. More information is available on our blog and Twitter.
Email

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Increase in phishing attacks

Wednesday, April 3rd, 2019

Phishing attacks are on the increase due to staff and students replying to phishing emails or entering their usernames and passwords on suspicious websites.

This not only poses a security risk for the user, but also for their colleagues and more importantly, for the safety of our entire university network.

Please do not reply to any email requesting your username and password, even if it’s seemingly from someone you know. This information is used by phishing attackers to target our students and staff. By supplying your private information you are making it much easier for them to access accounts and the network.

If you think your account has been compromised or notice suspicious activity:

  • Immediately change your password on www.sun.ac.za/password.
  • Contact the IT Service Desk by logging a request or calling 808 4367.
  • More information on phishing is available on our blog and Twitter.
Email

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