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Simple steps and tools exist to help you achieve unique, strong passwords for your accounts.)] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [( A password is often all that stands between you and sensitive data. It’s also often all that stands between a cyber criminal )] TJ ET BT 61.016 595.453 Td /F4 9.0 Tf [(and your account. Below are tips to help you create stronger passwords, manage them more easily, and take one further )] TJ ET BT 61.016 584.464 Td /F4 9.0 Tf [(step to protect against account theft.)] TJ ET 0.153 0.153 0.153 RG 85.866 567.291 m 85.866 567.703 85.696 568.113 85.404 568.405 c 85.113 568.696 84.703 568.866 84.291 568.866 c 83.878 568.866 83.469 568.696 83.177 568.405 c 82.885 568.113 82.716 567.703 82.716 567.291 c 82.716 566.879 82.885 566.469 83.177 566.177 c 83.469 565.886 83.878 565.716 84.291 565.716 c 84.703 565.716 85.113 565.886 85.404 566.177 c 85.696 566.469 85.866 566.879 85.866 567.291 c f BT 91.016 564.475 Td /F1 9.0 Tf [(Always:)] TJ ET BT 125.027 564.475 Td /F4 9.0 Tf [( Use a unique password for each account so )] TJ ET BT 305.117 564.475 Td /F2 9.0 Tf [(one)] TJ ET BT 320.129 564.475 Td /F4 9.0 Tf [( compromised password does not put )] TJ ET BT 472.193 564.475 Td /F2 9.0 Tf [(all)] TJ ET BT 481.193 564.475 Td /F4 9.0 Tf [( of your )] TJ ET BT 91.016 553.486 Td /F4 9.0 Tf [(accounts at risk of takeover.)] TJ ET 85.866 545.313 m 85.866 545.725 85.696 546.135 85.404 546.427 c 85.113 546.718 84.703 546.888 84.291 546.888 c 83.878 546.888 83.469 546.718 83.177 546.427 c 82.885 546.135 82.716 545.725 82.716 545.313 c 82.716 544.901 82.885 544.491 83.177 544.199 c 83.469 543.908 83.878 543.738 84.291 543.738 c 84.703 543.738 85.113 543.908 85.404 544.199 c 85.696 544.491 85.866 544.901 85.866 545.313 c f BT 91.016 542.497 Td /F1 9.0 Tf [(Good:)] TJ ET BT 117.512 542.497 Td /F4 9.0 Tf [( A good password is 10 or more characters in length, with a combination of uppercase and lowercase )] TJ ET BT 91.016 531.508 Td /F4 9.0 Tf [(letters, plus numbers and/or symbols — such as )] TJ ET BT 285.587 531.508 Td /F2 9.0 Tf [(pAMPh$3let)] TJ ET BT 334.610 531.508 Td /F4 9.0 Tf [(. Complex passwords can be challenging to )] TJ ET BT 91.016 520.519 Td /F4 9.0 Tf [(remember for even one site, let alone using multiple passwords for multiple sites; strong passwords are also )] TJ ET BT 91.016 509.530 Td /F4 9.0 Tf [(difficult to type on a smartphone keyboard \(for an easy password management option, see “best” below\).)] TJ ET 85.866 501.357 m 85.866 501.769 85.696 502.179 85.404 502.471 c 85.113 502.762 84.703 502.932 84.291 502.932 c 83.878 502.932 83.469 502.762 83.177 502.471 c 82.885 502.179 82.716 501.769 82.716 501.357 c 82.716 500.945 82.885 500.535 83.177 500.243 c 83.469 499.952 83.878 499.782 84.291 499.782 c 84.703 499.782 85.113 499.952 85.404 500.243 c 85.696 500.535 85.866 500.945 85.866 501.357 c f BT 91.016 498.541 Td /F1 9.0 Tf [(Better:)] TJ ET BT 120.014 498.541 Td /F4 9.0 Tf [( A passphrase uses a combination of words to achieve a length of 20 or more characters. That additional )] TJ ET BT 91.016 487.552 Td /F4 9.0 Tf [(length makes it's exponentially harder for hackers to crack, yet a passphrase is easier for you to remember and )] TJ ET BT 91.016 476.563 Td /F4 9.0 Tf [(more natural to type. To create a passphrase, generate four or more random words from a dictionary, mix in )] TJ ET BT 91.016 465.574 Td /F4 9.0 Tf [(uppercase letters, and add a number or symbol to make it even stronger — such as )] TJ ET BT 91.016 454.585 Td /F4 9.0 Tf [(rubbishconsiderGREENSwim$3. You’ll still find it challenging to remember multiple passphrases, though, so read )] TJ ET BT 91.016 443.596 Td /F4 9.0 Tf [(on.)] TJ ET 85.866 435.423 m 85.866 435.835 85.696 436.245 85.404 436.537 c 85.113 436.828 84.703 436.998 84.291 436.998 c 83.878 436.998 83.469 436.828 83.177 436.537 c 82.885 436.245 82.716 435.835 82.716 435.423 c 82.716 435.011 82.885 434.601 83.177 434.309 c 83.469 434.018 83.878 433.848 84.291 433.848 c 84.703 433.848 85.113 434.018 85.404 434.309 c 85.696 434.601 85.866 435.011 85.866 435.423 c f BT 91.016 432.607 Td /F1 9.0 Tf [(Best:)] TJ ET BT 113.516 432.607 Td /F4 9.0 Tf [( The strongest passwords are created by password managers — software that generates and keeps track of )] TJ ET BT 91.016 421.618 Td /F4 9.0 Tf [(complex and unique passwords for all of your accounts. All you need to remember is one complex password or )] TJ ET BT 91.016 410.629 Td /F4 9.0 Tf [(passphrase to access your password manager. With a password manager, you can look up passwords when you )] TJ ET BT 91.016 399.640 Td /F4 9.0 Tf [(need them, copy and paste from the vault, or use functionality within the software to log you in automatically. Best )] TJ ET BT 91.016 388.651 Td /F4 9.0 Tf [(practice is to add two-step verification to your password manager account. Keep reading!)] TJ ET 85.866 380.478 m 85.866 380.890 85.696 381.300 85.404 381.592 c 85.113 381.883 84.703 382.053 84.291 382.053 c 83.878 382.053 83.469 381.883 83.177 381.592 c 82.885 381.300 82.716 380.890 82.716 380.478 c 82.716 380.066 82.885 379.656 83.177 379.364 c 83.469 379.073 83.878 378.903 84.291 378.903 c 84.703 378.903 85.113 379.073 85.404 379.364 c 85.696 379.656 85.866 380.066 85.866 380.478 c f BT 91.016 377.662 Td /F1 9.0 Tf [(Step it up!)] TJ ET BT 135.017 377.662 Td /F4 9.0 Tf [( When you use two-step verification \(a.k.a., two-factor authentication or login approval\), a stolen )] TJ ET BT 91.016 366.673 Td /F4 9.0 Tf [(password doesn’t result in a stolen account. Anytime your account is logged into from a new device, you receive )] TJ ET BT 91.016 355.684 Td /F4 9.0 Tf [(an authorization check on your smartphone or another registered device. Without that second piece, a password )] TJ ET BT 91.016 344.695 Td /F4 9.0 Tf [(thief can’t get into your account. It’s the single best way to protect your account from cyber criminals.)] TJ ET BT 61.016 324.706 Td /F4 9.0 Tf [(https://youtu.be/pMPhBEoVulQ)] TJ ET 0.200 0.200 0.200 rg BT 61.016 302.079 Td /F1 11.7 Tf [(RESOURCES)] TJ ET 0.153 0.153 0.153 rg 85.866 284.247 m 85.866 284.659 85.696 285.069 85.404 285.361 c 85.113 285.652 84.703 285.822 84.291 285.822 c 83.878 285.822 83.469 285.652 83.177 285.361 c 82.885 285.069 82.716 284.659 82.716 284.247 c 82.716 283.835 82.885 283.425 83.177 283.133 c 83.469 282.842 83.878 282.672 84.291 282.672 c 84.703 282.672 85.113 282.842 85.404 283.133 c 85.696 283.425 85.866 283.835 85.866 284.247 c f BT 91.016 281.431 Td /F4 9.0 Tf [(Check out )] TJ ET 0.373 0.169 0.255 rg BT 134.036 281.431 Td /F4 9.0 Tf [(http://twofactorauth.org)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 134.036 280.280 m 226.088 280.280 l S 0.153 0.153 0.153 rg BT 226.088 281.431 Td /F4 9.0 Tf [( to see a list of services that offer two-step verification.)] TJ ET 0.153 0.153 0.153 RG 85.866 273.258 m 85.866 273.670 85.696 274.080 85.404 274.372 c 85.113 274.663 84.703 274.833 84.291 274.833 c 83.878 274.833 83.469 274.663 83.177 274.372 c 82.885 274.080 82.716 273.670 82.716 273.258 c 82.716 272.846 82.885 272.436 83.177 272.144 c 83.469 271.853 83.878 271.683 84.291 271.683 c 84.703 271.683 85.113 271.853 85.404 272.144 c 85.696 272.436 85.866 272.846 85.866 273.258 c f BT 91.016 270.442 Td /F4 9.0 Tf [(Learn more about )] TJ ET 0.373 0.169 0.255 rg BT 164.555 270.442 Td /F4 9.0 Tf [(passwords and securing your accounts)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 164.555 269.291 m 320.120 269.291 l S 0.153 0.153 0.153 rg BT 320.120 270.442 Td /F4 9.0 Tf [( from the National Cyber Security Alliance.)] TJ ET 0.153 0.153 0.153 RG 85.866 262.269 m 85.866 262.681 85.696 263.091 85.404 263.383 c 85.113 263.674 84.703 263.844 84.291 263.844 c 83.878 263.844 83.469 263.674 83.177 263.383 c 82.885 263.091 82.716 262.681 82.716 262.269 c 82.716 261.857 82.885 261.447 83.177 261.155 c 83.469 260.864 83.878 260.694 84.291 260.694 c 84.703 260.694 85.113 260.864 85.404 261.155 c 85.696 261.447 85.866 261.857 85.866 262.269 c f BT 91.016 259.453 Td /F4 9.0 Tf [(Consider whether a )] TJ ET 0.373 0.169 0.255 rg BT 171.548 259.453 Td /F4 9.0 Tf [(password manager)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 171.548 258.302 m 248.075 258.302 l S 0.153 0.153 0.153 rg BT 248.075 259.453 Td /F4 9.0 Tf [( is the right choice for you.)] TJ ET 0.153 0.153 0.153 RG 85.866 251.280 m 85.866 251.692 85.696 252.102 85.404 252.394 c 85.113 252.685 84.703 252.855 84.291 252.855 c 83.878 252.855 83.469 252.685 83.177 252.394 c 82.885 252.102 82.716 251.692 82.716 251.280 c 82.716 250.868 82.885 250.458 83.177 250.166 c 83.469 249.875 83.878 249.705 84.291 249.705 c 84.703 249.705 85.113 249.875 85.404 250.166 c 85.696 250.458 85.866 250.868 85.866 251.280 c f BT 91.016 248.464 Td /F4 9.0 Tf [(Explore )] TJ ET 0.373 0.169 0.255 rg BT 124.028 248.464 Td /F4 9.0 Tf [(Five Ways to Upgrade your Password this Password Day)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 124.028 247.313 m 352.097 247.313 l S 0.153 0.153 0.153 rg BT 352.097 248.464 Td /F4 9.0 Tf [(, which is observed in May each year.)] TJ ET 0.153 0.153 0.153 RG 85.866 240.291 m 85.866 240.703 85.696 241.113 85.404 241.405 c 85.113 241.696 84.703 241.866 84.291 241.866 c 83.878 241.866 83.469 241.696 83.177 241.405 c 82.885 241.113 82.716 240.703 82.716 240.291 c 82.716 239.879 82.885 239.469 83.177 239.177 c 83.469 238.886 83.878 238.716 84.291 238.716 c 84.703 238.716 85.113 238.886 85.404 239.177 c 85.696 239.469 85.866 239.879 85.866 240.291 c f BT 91.016 237.475 Td /F4 9.0 Tf [(Find more videos and a quiz at )] TJ ET 0.373 0.169 0.255 rg BT 216.575 237.475 Td /F4 9.0 Tf [(http://passwordday.org)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 216.575 236.324 m 307.619 236.324 l S 0.153 0.153 0.153 rg BT 307.619 237.475 Td /F4 9.0 Tf [(.)] TJ ET BT 61.016 217.486 Td /F4 9.0 Tf 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New variant of BIP Dharma ransomware found

Monday, June 11th, 2018

WHAT IS RANSOMWARE?

Ransomware, for example, CryptoLocker, WannaCry or BIP Dharma, is a type of malware that installs itself on a device, takes files on the device or network storage, encrypts them, and then extorts money from the user to unlock the files.  This type of programme can be installed by means of an e-mail attachment, an infected programme or unsafe website with malware installed on it. 

The software “kidnaps” your data by encrypting or limiting your access to it and then sending you a message demanding money to regain your access. The only way access is possible again is by acquiring an encryption key from the creator of the ransomware at a fee. However, paying this fee doesn’t guarantee that you will have access to your data again, so doing this is a huge risk.

According to Sophos security ransomware is one of the most widespread and damaging threats that internet users face today. 

HOW TO AVOID BECOMING A RANSOMWARE VICTIM 

You can practice the following security practices to avoid falling victim to ransomware.

1. Make backups

Ensure that you always have the latest backup of your work somewhere else, preferably off-site. If you do fall for a ransomware attack, you will still have your data. Having your data off-site also protects it from events such as a fire, flood or theft or damage to your device. Additionally, you can encrypt your device to ensure that if it ends up in the wrong hands, they won’t be able to access it. 

2. Do not open attachments

If you receive an attachment from someone you don’t know. And even if you do know the person, first confirm whether they did send it to you. Just because it’s from someone you know, it doesn’t mean it’s safe. Your colleague or friend’s account could have been hacked. 

3. Scan attachments

There are tools such as VirusTotal available for scanning attachments to ensure that they are safe to open. VirusTotal is an online scanning tool and can be found at https://www.virustotal.com/#/home/upload.

4. Keep Windows updated

Make sure all Windows updates are installed as soon as they come out. Also make sure you update all programmes, especially Java, Flash, and Adobe Reader. Older programs contain security vulnerabilities that are commonly exploited by malware distributors. Therefore it is important to keep them updated.

5. Security software

Make sure you have some sort of security software installed. If you are unsure whether you have adequate protection on your device, contact us to assess your security.

6. Difficult password

Use hard passwords and never reuse the same password at multiple sites.

 

[SOURCE: www.sophos.com]

 

Tripadvisor phishing scam

Monday, June 4th, 2018

It seems that there are a number of you who make some use of TripAdvisor.com for planning your overseas trips. TripAdvisor is travel and restaurant website that provides hotel and restaurant reviews, accommodation bookings etc. but the phishing scammers are currently targeting South African and Australian users with a phishing scam to try to get access to their TripAdvisor account.

Be on the lookout for a phishing scam that *might* target university personnel and student accounts over the next few days:

Hi <your name>,

Want to keep your username?
Since you haven’t been on TripAdvisor in a while, your username <your TripAdvisor username> will expire in two weeks. Want to keep it? Simply click on the button below:

Keep my username

While this might not seem to be much of an issue for some people, the real danger is that, in many cases, university personnel and students – some making use of TripAdvisor,  use the same password for all their Internet accounts. According to a recent Ofcom report, over 55% of Internet users older than 16 used the same password for most – if not all! – the websites they tended to use.

If you do use the same password for lots of sites, and one of those sites are hacked, (like Tripadvisor) and hackers could start using your “leaked password” on multiple sites, they could gain access to more areas of your life such as your email, banking, social media and other accounts.

A very useful site to check if any of your online account have been hacked is https://haveibeenpwned.com/ This site helps you to check if you have an account that has been compromised in a data breach. 

I concede that remembering passwords can be a real challenge, especially if you have a lot of online accounts. I recommend using password management software – also sometimes known as a password vault – like 1Password, KeePass and Lastpass.

Password management software can remember all your hard-to-crack passwords for you (they can even generate them to make sure they’re super complex), and store them securely behind one master password.

Please be very careful out there. Don’t become a statistic or a victim of identity theft!

[Article by David Wiles]

Phishing mail using intimidation and threats

Friday, June 1st, 2018

There is no need to panic or be in anyway concerned for your personal safety about the latest batch of “phishing” emails that are going out with “death threats” or extortion regarding your “alleged” online activity around pornography sites etc.

A simple Google search using the following term “I Was Paid To Kill You scam” gave me 43 million results, all of the first 100 or so pages reporting this mail as a scam. A further search, narrowing the results down to only South Africa and only from last week, resulted in a little over 100 000 results, all of which were reporting as a hoax.

A similar scam first surfaced in the USA in 2006. An email from a would-be assassin was sent to a number of users from a Russian e-mail address. The “assassin” apparently appointed by a close acquaintance of his target, offers the victim the opportunity to buy him or herself a new lease on life by paying between $50,000 and $150,000.

If you receive mail like this, you should never panic. If you look at the extortion mail there are clues that reveal that the mail is a hoax:

  1. The subject line: “I Was Paid To Kill You”, “YOU SHOULD BE ASHAMED OF YOURSELF”, “YOUR PRIVACY HAS BEEN COMPROMISED”
    These are designed to cause anxiety, stress and panic.
  2. Time limits: “You have 48 Hours to pay…”
    How can the scammer know that you have received the mail and when you have read the mail and keep track of time to see if “48-hours” has passed?
  3. Engagement: “Contact me back via e-mail…”
    Never make contact with the scammers. This immediately alerts them that a “real person” read their mail and they will be able to concentrate their nefarious efforts on you.

If you ever receive emails like these, please report is to the Information Technology Cybersecurity Team using the following method:

Send the spam/phishing mail to help@sun.ac.za and sysadm@sun.ac.za.

Attach the phishing or suspicious mail on to the message if possible.
1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
2. Use the Title “SPAM” (without quotes) in the Subject.
3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
4. Send the mail.

[Article by David Wiles]

Phishing scam disguised as the university’s single-sign on page

Wednesday, May 16th, 2018

Due to the vigilance of an observant personnel member from the US Business School, we have encountered a dangerous phishing scam being sent from a compromised UNISA account.

The Subject is “Dear SUN E-mail User © Copyright 2018 Stellenbosch University” which should immediately raise eyebrows. The phishing email “warns” you about the pending expiration of your e-mail account and prompts you to click on a link to reactivate it.

See below what the mail looks like:

The danger is that the phishing scammers have perfectly forged the university’s SINGLE SIGN-ON page, that is used by students an personnel to access the portal pages, the my.sun.ac.za page, SUNLearn etc., as you can see below. Not many people will notice that the address is not a university address, neither is it secure.

It is imperative that you do not click on the link in the mail, and do not provide the scammers with your username and password as they might be able to access the university’s systems that are accessible through the Single Sign-On page.

Last year scammers were able to forge the e-HR login page through a phishing scam and several staff members had their bank accounts details and other personal details exposed to the scammers.  In the light of the issues that Tygerberg staff have been having with general network access earlier this month, and this week’s issue with e-mail, the arrival of this sort of mail at this time can fool some people into thinking that it is legitimate and lead to compromised network and e-mail accounts.

Here’s how to report any phishing or spam mail:

Send the spam/phishing mail to help@sun.ac.za and sysadm@sun.ac.za.

Attach the phishing or suspicious mail on to the message if possible.
1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
2. Use the Title “SPAM” (without quotes) in the Subject.
3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
4. Send the mail.

[Information supplied by David Wiles]

Clear the clutter

Thursday, April 26th, 2018

In June 2016 we were introduced to Office365, but do we really know how all the functions of this online mail service work?

One such a function is the “Clutter Folder”. 

We have had many students (and some staff) who have reported that “email was missing” or that they were not receiving mail sent to them by mailing lists. While we initially thought that this was caused by users deleting mail or a problem with the email servers, an investigation revealed that in many cases the Clutter folder was the culprit. 

As it was originally designed, the Clutter folder was supposed to help users filter low-priority email, saving time for more important messages. Supposedly, the email server would keep track of the email users read and the ones they didn’t and put them into the Clutter folder. For all new students, as well as staff, the mailbox feature “Clutter” is turned on. Once it is turned on, Clutter is automatic.

Because mail is left unread for a couple of days, Outlook 2016 starts sending a lot of mail to the Clutter Folder, leaving students to complain that mail is not being delivered and “important mail is missing”. All the “missing” mail is still there. It is just in the Clutter Folder.

The best solution is to disable the Clutter folder entirely, so unread mail is not sent there. Here is how to do it:

  1. Sign in to Outlook Web Access (http://www.sun.ac.za/webmail)
  2. In the top right-hand corner, click the small cog icon. A sidebar will appear.
  3. Near the bottom of the sidebar is a heading saying My App Settings.
  4. Click Mail underneath this and you will be taken to the Mail Options page.
  5. On the left menu, underneath the Automatic Processing menu item, click Clutter.
  6. Uncheck the box that says Separate items identified as clutter
  7. Click the Save button at the top of the page.

Once the Clutter filter has been disabled, you can then move all your “missing” mail in the Clutter Folder to your Inbox. 

 

[Information supplied by David Wiles]

 

 

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