%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R ] /Count 1 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 14 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20240927034145+00'00') /ModDate (D:20240927034145+00'00') /Title (Report 09-2024) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 6190 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 267.269 521.469 479.465 re f 0.773 0.773 0.773 RG 0.75 w 0 J [ ] 0 d 45.641 267.644 520.719 478.715 re S 0.773 0.773 0.773 rg 61.016 283.019 m 550.984 283.019 l 550.984 283.769 l 61.016 283.769 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(GOODBYE FROM ATTIE, HELLO TO DENISHA)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(February 12,2021)] TJ ET BT 177.584 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 192.092 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(With my nearing retirement at the end of December, it is time to )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(say goodbye to my valued colleagues. How quickly the years )] TJ ET BT 61.016 615.442 Td /F4 9.0 Tf [(passed! After seven years, it is time for change and renewed )] TJ ET BT 61.016 604.453 Td /F4 9.0 Tf [(energy.)] TJ ET BT 61.016 584.464 Td /F4 9.0 Tf [(Some of the highlights of my short sprint are:)] TJ ET 0.153 0.153 0.153 RG 85.866 567.291 m 85.866 567.703 85.696 568.113 85.404 568.405 c 85.113 568.696 84.703 568.866 84.291 568.866 c 83.878 568.866 83.469 568.696 83.177 568.405 c 82.885 568.113 82.716 567.703 82.716 567.291 c 82.716 566.879 82.885 566.469 83.177 566.177 c 83.469 565.886 83.878 565.716 84.291 565.716 c 84.703 565.716 85.113 565.886 85.404 566.177 c 85.696 566.469 85.866 566.879 85.866 567.291 c f BT 91.016 564.475 Td /F4 9.0 Tf [(The introduction of process formalisation in IT service )] TJ ET BT 91.016 553.486 Td /F4 9.0 Tf [(management, resulting in the institutional use of the Jira )] TJ ET BT 91.016 542.497 Td /F4 9.0 Tf [(Service Management platform. My sincere gratitude and )] TJ ET BT 91.016 531.508 Td /F4 9.0 Tf [(congratulations to Nobi, Marc-Allen, Courtney, Malanie, )] TJ ET BT 91.016 520.519 Td /F4 9.0 Tf [(Ronel, Leanne and many more colleagues who helped to )] TJ ET BT 91.016 509.530 Td /F4 9.0 Tf [(turn it into a success.)] TJ ET 85.866 501.357 m 85.866 501.769 85.696 502.179 85.404 502.471 c 85.113 502.762 84.703 502.932 84.291 502.932 c 83.878 502.932 83.469 502.762 83.177 502.471 c 82.885 502.179 82.716 501.769 82.716 501.357 c 82.716 500.945 82.885 500.535 83.177 500.243 c 83.469 499.952 83.878 499.782 84.291 499.782 c 84.703 499.782 85.113 499.952 85.404 500.243 c 85.696 500.535 85.866 500.945 85.866 501.357 c f BT 91.016 498.541 Td /F4 9.0 Tf [(The retirement of Inetkey, and the abundant availability of )] TJ ET BT 91.016 487.552 Td /F4 9.0 Tf [(Internet capacity.)] TJ ET 85.866 479.379 m 85.866 479.791 85.696 480.201 85.404 480.493 c 85.113 480.784 84.703 480.954 84.291 480.954 c 83.878 480.954 83.469 480.784 83.177 480.493 c 82.885 480.201 82.716 479.791 82.716 479.379 c 82.716 478.967 82.885 478.557 83.177 478.265 c 83.469 477.974 83.878 477.804 84.291 477.804 c 84.703 477.804 85.113 477.974 85.404 478.265 c 85.696 478.557 85.866 478.967 85.866 479.379 c f BT 91.016 476.563 Td /F4 9.0 Tf [(The establishment of maturing service practices in the IT )] TJ ET BT 91.016 465.574 Td /F4 9.0 Tf [(Division, like architecture, security, project and service )] TJ ET BT 91.016 454.585 Td /F4 9.0 Tf [(management.)] TJ ET 85.866 446.412 m 85.866 446.824 85.696 447.234 85.404 447.526 c 85.113 447.817 84.703 447.987 84.291 447.987 c 83.878 447.987 83.469 447.817 83.177 447.526 c 82.885 447.234 82.716 446.824 82.716 446.412 c 82.716 446.000 82.885 445.590 83.177 445.298 c 83.469 445.007 83.878 444.837 84.291 444.837 c 84.703 444.837 85.113 445.007 85.404 445.298 c 85.696 445.590 85.866 446.000 85.866 446.412 c f BT 91.016 443.596 Td /F4 9.0 Tf [(The structural reorganisation of the IT Division to enable )] TJ ET BT 91.016 432.607 Td /F4 9.0 Tf [(service continuity, portfolio management with increased )] TJ ET BT 91.016 421.618 Td /F4 9.0 Tf [(focus on academic support, business systems renewal )] TJ ET BT 91.016 410.629 Td /F4 9.0 Tf [(and service management.)] TJ ET 85.866 402.456 m 85.866 402.868 85.696 403.278 85.404 403.570 c 85.113 403.861 84.703 404.031 84.291 404.031 c 83.878 404.031 83.469 403.861 83.177 403.570 c 82.885 403.278 82.716 402.868 82.716 402.456 c 82.716 402.044 82.885 401.634 83.177 401.342 c 83.469 401.051 83.878 400.881 84.291 400.881 c 84.703 400.881 85.113 401.051 85.404 401.342 c 85.696 401.634 85.866 402.044 85.866 402.456 c f BT 91.016 399.640 Td /F4 9.0 Tf [(Infrastructure modernisation in the campus networks and building refurbishment, especially the Extended Learning )] TJ ET BT 91.016 388.651 Td /F4 9.0 Tf [(Spaces project with state-of-the-art audio-visual technologies; and finally,)] TJ ET 85.866 380.478 m 85.866 380.890 85.696 381.300 85.404 381.592 c 85.113 381.883 84.703 382.053 84.291 382.053 c 83.878 382.053 83.469 381.883 83.177 381.592 c 82.885 381.300 82.716 380.890 82.716 380.478 c 82.716 380.066 82.885 379.656 83.177 379.364 c 83.469 379.073 83.878 378.903 84.291 378.903 c 84.703 378.903 85.113 379.073 85.404 379.364 c 85.696 379.656 85.866 380.066 85.866 380.478 c f BT 91.016 377.662 Td /F4 9.0 Tf [(ensuring business continuity with systems and technology during the COVID period \(2020-2021\).)] TJ ET BT 61.016 357.673 Td /F4 9.0 Tf [(Thank you for all your support and the stimulating challenges, especially my directors for their loyal support. I wish you all )] TJ ET BT 61.016 346.684 Td /F4 9.0 Tf [(a thriving work environment, and success in all your endeavours!)] TJ ET BT 61.016 326.695 Td /F4 9.0 Tf [(My successor, )] TJ ET 0.373 0.169 0.255 rg BT 121.028 326.695 Td /F4 9.0 Tf [(Dr Denisha Jairam-Owthar, will be joining you in January 2022 as Chief Director of Information Technology.)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 121.028 325.544 m 548.177 325.544 l S 0.153 0.153 0.153 rg BT 61.016 315.706 Td /F4 9.0 Tf [(I have full confidence in her abilities, and believe that SU will benefit greatly from her leadership.)] TJ ET 0.400 0.400 0.400 rg BT 61.016 297.217 Td /F2 9.0 Tf [(Posted in:Notices | | With 0 comments)] TJ ET q 225.000 0 0 225.000 325.984 421.211 cm /I1 Do Q endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 121.0277 325.8622 548.1767 335.0197 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (https://www.sun.ac.za/english/Lists/news/DispForm.aspx?ID=8701) >> endobj 14 0 obj << /Type /XObject /Subtype /Image /Width 300 /Height 300 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 20781>> stream JFIFC    !'"#%%%),($+!$%$C   $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$,," B!1"AQaq#2BRb$Cr3%DSc1!1"AQ2aq#B$3 ?ꚕ*TJ*TJ*TJ*TJ*TJwԖ3:cm(-ul3bRl,ҏgz~5h8vT"SSm[ k:>QLIǛJ?^ɢu\\ԫ\rj~I>q)&3@ I9Զ Ȃ6cU8\YYP™g2H*p4s|оJwsymmM)w sKuEzʈl\yƢǸL[#F:E 5jkk Q;zD֥ib:eݒYz}.FlG2_iGiϧ}摺Z\WlHOΗ{kcRFJcWQYtwLFQ:*ځúYf0*>LԆ.!2(z)=O*WgdRI$RI$RI$RI$RI$RI$RI$R}ve+U2qxb6./ZNɆN@\bGGUg3)={~:]CO,z=JE;P}q m')ujF01泵-s+*qm@[mxv|yrJg!W/h'u˱]#KmĜ2#y3c/n83Ձ`1`wII̸^oK8'<FZfܵU{*8^jXs&v}5* O ]yuB3ְEI%8GZN,!6qma!' y׮HQ|l։g+@FkV6$IҚ1#֯RFUbV3?u撺k>JۆN.({g"qMrmC^=iSB^Pv2N3^,[x81J́(i{QAN .kW$_Bמl?($۲^KqR#ּPږlԩ vSBKݐ>TCm%*O^z)i൙+yQR>Ts2\l\Q@=^dCgn)z'ѝjϤ&@Pem+?/bmT@K٘[pZrVMԶpx nw]wpXH> ~]i\v*0ĝ)=e}]l3g] !9yޟV Θ^gƹEnTG. izv*TRI*TRI*TRI*TRI*TRI*IHkpǔJP2ɭO`A*d˝qOHRϪQ~5q4BVZO'{F '֮CRHphn"`l6tza,h;p|ꆨґ.ܬt{11f+W)h+t{yQմҽ5.i#OOGDm} Z~CF{jJcM^A #`"IO󺿅|svFN_AkKK.e#-j*IPOmqbj ,W("4+k|bWb{2qVշ-!ŤcrzPs/ %v:#IR\05.ܐ79UjM}P9sϸ)$ 8Xfl&eǮ cV6MBb#>&Vˡ@) 2GJ۫NtNIfMdj+ cN\cHJR|E+$Pk;+}hm(p܏\Vɍ o-l=IH=qL";_ o?!=;LRvA#~)+ATO-pD>\-?gw^5Ai{W0.q r95bsVg+D*`im"2§*>f5iQ[0RݵKeH)P#MuWO+ϵ εj8BqkBQSr8*V }6Y堒UwS8Y9Zɲwnn_jx4r%M9*ԝ/4P und$.[%į|+W[W$EZ*w5e?!&_wQ^ )#8tc\RMC\Rrr) "@ WNOlͷj@Pfu-CKZ3C<Ҡ2%[a%J*TRTRTBXLm0֓gYb֥' ɞz\ʷE}M)]u#=cKuDg֞w~)/.y<A SIjvfvk yZBJ eΚ.Rb۞[V: KhyָӬB0c$4n4W\]VSHnSJZ^o%ClM ȑ3+_AekHTwnQѳgtHT)Rbt'9V|RBThu(-J" #1/SZ|H&Өs&|TR(AɟprOSZ.k.RJ'GO)V?}6{}D2[QNGb8򖢥TzV/rvĩźIU[T~U{݂4R*OR ԃg%9з( Սlf8%*?Þk{mA"-uɕD-czʏd}M_fʞIzU$wl6T@yf @j43hZ9 C@yVdmBW`ne73iW~GWZb+8Qf[]'7:C29J>K`' wqsde/GMEvEm[YZmX[Sr)*G9 A! t$:Pf}[3ҏg. 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Connect to WiFi on campus

Thursday, January 27th, 2022

 

The Wi-Fi network used to connect to the internet access is called eduRoam. Here we explain what it is, how to register and why it is necessary.

What is eduRoam?

eduRoam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. eduRoam allows students, researchers and staff from participating institutions to obtain internet connectivity across campus and when visiting other participating institutions by simply opening their laptop.

To connect to eduRoam and start using Wi-Fi on campus follow these steps.

 

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Goodbye from Attie, Hello to Denisha

Thursday, December 2nd, 2021

With my nearing retirement at the end of December, it is time to say goodbye to my valued colleagues. How quickly the years passed! After seven years, it is time for change and renewed energy.

Some of the highlights of my short sprint are:

  • The introduction of process formalisation in IT service management, resulting in the institutional use of the Jira Service Management platform. My sincere gratitude and congratulations to Nobi, Marc-Allen, Courtney, Malanie, Ronel, Leanne and many more colleagues who helped to turn it into a success.
  • The retirement of Inetkey, and the abundant availability of Internet capacity.
  • The establishment of maturing service practices in the IT Division, like architecture, security, project and service management.
  • The structural reorganisation of the IT Division to enable service continuity, portfolio management with increased focus on academic support, business systems renewal and service management.
  • Infrastructure modernisation in the campus networks and building refurbishment, especially the Extended Learning Spaces project with state-of-the-art audio-visual technologies; and finally,
  • ensuring business continuity with systems and technology during the COVID period (2020-2021).

Thank you for all your support and the stimulating challenges, especially my directors for their loyal support. I wish you all a thriving work environment, and success in all your endeavours!

My successor, Dr Denisha Jairam-Owthar, will be joining you in January 2022 as Chief Director of Information Technology. I have full confidence in her abilities, and believe that SU will benefit greatly from her leadership.

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Why is MFA essential?

Tuesday, November 30th, 2021

Security risks and innovative cyber criminals are nothing new, however, when we work from home, these risks increase expeditiously. The only way we can combat security breaches is by adding extra measures of which multi-factor authentication (MFA) is one. 

Information Technology is currently rolling out MFA. Most staff and students have already registered. If you haven’t, we ask that you urgently do so as all users will require to use MFA to access some services. The first services that will need MFA authentication are the Microsoft365 applications. These include Outlook and Teams.

A guide on how to register is available at the bottom of this article and everything you need to know about MFA at Stellenbosch University can be found on our service catalogue.

WHAT IS MULTI-FACTOR AUTHENTICATION (MFA)?

Multi-factor authentication (MFA) seeks to decrease the likelihood that others can access your data.  

Specifically, it enhances the security of your UserID by using your phone, tablet or other device to verify your identity when you attempt to access Stellenbosch University’s network and resources.  

It takes two items to access and update your information: “something you know” (e.g. your password) and “something you have” (e.g. your phone). For example, when you visit an ATM, one authentication factor is the ATM card you use to start the transaction – that’s the “something you have.” Next, you enter a PIN, which is the “something you know.” Without both these factors, your authentication will fail.  

WHY DO I NEED TO USE MFA?  

Passwords are becoming increasingly easy to compromise. They can be stolen, guessed and hacked and new technology and hacking techniques combined with the limited pool of passwords most people use for multiple accounts means information online is increasingly vulnerable. You might not even know who else has your password and is accessing your accounts.  

In addition, experience has shown that people are not as good at recognising malicious email as you might think. Every day, members of the Stellenbosch University community fall prey to cyber scams. Imagine you work on the University’s financial system. You click on what seems to be a legitimate email, typing in your username and password. A criminal now has your login details and can access everything you can access – including, potentially, bank details. In this way HR systems can be accessed and hacked preventing salaries from being paid paid out, etc. The possibilities are endless if someone has usernames and passwords. 

We must take steps to ensure that we are more than just a single click away from having our pay check stolen or becoming a victim of identity theft.  

Multi-Factor Authentication adds a second layer of security to your account to ensure that your account stays safe, even if someone else knows your password. This second factor of authentication is separate and independent from the UserID and password step — MFA never uses or even sees your password. 

HOW DO I REGISTER FOR MFA?

You can register for MFA by following the steps in this guide.

Read more on MFA: 

MFA FAQ’s

Back to basics: Multi-factor authentication (MFA)

What is Multi-factor authentication? And why is it important?

Video on MFA by tech expert Tom Scott.

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Makerspace at the library

Tuesday, November 30th, 2021

The Stellenbosch University Library Makerspace is a vibrant, user-centred facility enhanced by technology to elevate learning and digital literacy at Stellenbosch University. There are bookable design & construction workstations where patrons will have access to equipment and services such as:

  • 3D Printing and Scanning
  • AutoDesk software
  • Arduino UNO and Raspberry Pi
  • Soldering stations
  • Oscilloscopes
  • Dremel & hand tools

Where:

Upper floor, Stellenbosch University Library

Make a reservation:

https://sun.ac.za.libcal.com/reserve/Makerspace

https://libguides.sun.ac.za/makerspace

 

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sun-e-HR system not available

Tuesday, November 30th, 2021

Please take note that as a result of critical system upgrades and maintenance, the sun-e-HR system will not be available from Thursday 16:30, 15 December 2021 to Monday 08:00, 20 December 2021.

Should you have any queries, please contact Wessel Nolte.

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