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Mobile technology survey reveals new trends

Friday, November 1st, 2013

Android and Apple mobile phones look likely to dominate share amongst students within a year while Blackberry’s share is dwindling rapidly. The picture has changed significantly since 2012:

mobile-phones

This is just one example of the results of a recent mobile technology survey conducted by the Information Technology division to track trends in students’ mobile devices. The purpose of these surveys (the first was conducted in September 2012) are to identify trends so that relevant university mobile services and strategies can be implemented in future. Understanding the mix of devices that students possess and how rapidly the picture is changing, is crucial for informed planning and decision-making.

Another unexpected trend is the slow penetration of tablets on campus. Since the vast majority of students have daily access to a laptop, ultrabook or notebook, the tablet seems to be an optional “third” device, which 47% of students can’t afford and 25% prefer not to use. Only 28% of respondents have a tablet, almost half of which are Apple iPads, closely followed by Android tablets. Students indicate that the take-up is likely to increase but accelerate slowly.

Unfortunately awareness of the national Student Technology Programme, which provides students with the opportunity to purchase heavily discounted tablets, laptops and notebooks, is also still lacking.

On the positive side students consistently rate mobile services and content related to learning and academic events and schedules as the most important. It is possible that as more learning content, including e-textbooks, becomes available via mobile devices, for offline consumption as well, that the penetration of tablets may accelerate.

mobile-content

More surveys will be conducted in the foreseeable future to discern trends and changes over time and students are encouraged to participate.

One lucky respondent, BComm student, Pierre-Etienne Rossouw, was the winner of an Incredible Connection gift voucher to the value of R1500.

2832 students out of 32266 invitees responded.

 

[PHOTO: Ralph Pina (director of development) with winner Pierre-Etienne Rossouw]

 

 

 

New procedures for setting up Outlook on Android causes confusion

Friday, October 26th, 2012

Since the recent Exchange upgrade a few people have been confronted with a few unusual questions when trying to set up Outlook on their Android phones.Fortunately the process is less intimidating than it seems at first glance.

After the standard Outlook setup on your Android (click here for the full instructions),  Activate device administrator” will appear, prompting you to select a long list of options, for example Erase all dataChange Screen unlock passwordPassword recovery . Do not be alarmed as this is standard for setting up Exchange/Outlook on any Android phone. This just indicates what the app is capable of doing. Other cell phone operating systems include the same settings, but it’s not always displayed to the user when the programme is being installed.

The text being displayed is therefore standard for the specific Android application – IT has no control over the text it displays. It is also standard practice at various universities using MS Exchange.

One of the options is – Erase all data: Perform a factory reset, deleting all of your data without any confirmation. This option in particular led to many questions. If we look at the Exchange implementation, it’s very clear that the only person who has access to this function and can actually wipe the device, is the mailbox owner himself.

These and other advantages  and additional e-mail functionality, is available to Android users on www.sun.ac.za/webmail. In webmail, under Options -> See All Options -> Phone -> Mobile Phones there are various functions available:

Sync Logging: Enables you to look at the synchronisation of your phone, to select what you want synchronised, which servers should be used, etc.

Remote Wipe: With this option, you can wipe your phone’s data (contacts, photos, etc.) if it ever gets into the wrong hands. The phone will then be reset to it’s default factory settings. ONLY the registered e-mail user will have access to this function, no one else has access.

Details: Shows exactly which devices is linked, model, software versions, etc. 

Delete Device: This removes the connection between the Exchange and the selected device. If you initiate this via webmail, the person who has your phone will not be able to reinstall the mailbox. Your data stays protected.

(INFORMATION SUPPLIED BY FRANCOIS DE KOKER)

 

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