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phishing

SARS e-mail may fool users

Tuesday, October 15th, 2013

For some lucky people, it is time for the tax returns from SARS. The criminals know it too and every year at this time, users will get emails allegedly from SARS promising tax returns and asking you to click on a link, log in and provide your bank account details and password so they can pay you money!

This is a scam, and you should never respond or go to the site or open up the attached file, as this could compromise your banking security.

  1. SARS has your banking details on record and these are stored in secure and encrypted form. They do not need you to confirm or enter your banking details.
  2. SARS would always either SMS or send you a registered letter in the post to inform you of tax returns, etc. They would never contact you via unsecured e-mail, and furthermore they have enough of your data to address the mail to you PERSONALLY and not via some vague “Dear Taxpayer” salutation.
  3. There is no returnfund@sars.co.za address
  4. The attached file is usually a html (webpage) file that gives you a forged webpage sitting on the criminals server somewhere overseas.
  5. The amount that they promise to pay you is always something like R9,250.75
  6. Unless you have added your university e-mail address as the primary contact address on the SARS system you should never get mail on your university account.

If you do go to this site and you do enter in your banking account details, credit card details, passwords etc, this will allow the criminals to log into your bank account via the internet, and take control over your bank account. They will create themselves as beneficiaries and then transfer all your money to their account, and then delete all the evidence pointing to their account.

These scam e-mails will never stop. It is always difficult to block them too because scammers change their addresses, details and methods on a daily basis. So it is always best to dump these mails in the junk mail folder, blacklist the sending domain and delete the mail immediately.

Why do these criminals continue to send their mail? Because they catch people regularly. In 2012 South Africa was the 5th most phished country in the world behind India, Canada, the USA and the UK, with estimated figures of R14 million being stolen from South Africans last year alone.

 

[ARTICLE BY DAVID WILES]

ABSA eStatement phishing

Sunday, September 22nd, 2013

The only thing that must be more annoying than us constantly warning you of e-mail scams, is the persistence that is shown by the criminals and scam artists to attempt to con you, and steal your personal data and money.

The problem is they will continue to send phishing mails because they continue to catch people, even within an academic institution like the University.

Recently another ABSA eStatement landed in our e-mail box, this time a little more sophisticated, but armed with a few basic tips you will be able to spot the scam quickly.

Keep an eye out for these mails in your mailbox and delete then or add then to your Junk-Mail filters to block them in future.

Here’s how you spot can them:

1. Did you give your @sun.ac.za work address as your primary contact for Internet Banking?

2. Do you bank with (in this case) ABSA?

3. Is the salutation addressed to you personally, or is it just “Dear Customer”?

4. Is there a .pdf or an .html file attached? (phishers almost always use .html – a forged web-page)

5. Is the Subject of the e-mail “important” sounding? (In this case “Absa Cheque Account Statement”)

6. If you click on (or open by mistake) the attachment, does the web page look like the bank’s normal login page but does it LACK the https:// text at the front of the address and is the normal http://?

Answering these questions, it will be easy to establish whether an e-mail is clearly a phishing scam and can be deleted. Be vigilant and alert. Anyone can be caught out – even you.

[ARTICLE BY DAVID WILES]

 

SARS wants to give you money?

Friday, August 2nd, 2013

 It’s that time of the year when our mailboxes are infiltrated by messages from SARS and we start making sums and filling out forms. Unfortunately elusive cyber criminals also know that this is the perfect time to prey on our gullibility.

So it’s most likely that you will be receiving (if you haven’t already) a so-called e-mail from SARS asking you either to verify your information or to let you know that a much-welcomed amount has been paid into your account. (see example below) Don’t get excited – it’s not really SARS.

Clicking on the hyperlink in the email takes you to a fake “e-filing” site that has hyperlinks for the four big South African banks and instructions to log on to your Internet banking site for “confirmation of your details”.  When you follow the Nedbank link (as an example), you are taken to a copy of the Nedbank internet banking site that asks for profile, pin and password.  Supplying these takes you to a second page that asks you for your mobile number.  Submitting information on this page takes you to a page that requests the reference number sent to your cellphone.

Do not authorise any cellphone message that comes through if you end up in the above situation.  Furthermore, do not click on any hyperlinks in emails or divulge your account or mobile number details to anyone over the phone or via email.  Banks will never ask you to access internet banking through a link in an email, neither will banks ever ask for your mobile number when you access internet banking.

Look out for the following tell-tale signs:

–  when you move with your pc’s mouse over the link, it won’t be the official, correct web address
–  the e-mail isn’t addressed to you personally – your name isn’t mentioned anywhere
–  the address it was sent from is a generic one that doesn’t exist
–  there is no reference or account number
–  no contact person is mentioned

If you’re unsure, rather go directly to the SARS e-filing web site (type in http://www.sarsefiling.co.za/) and see if there were any payments made to your account.

———————————————————————————————–

From: Sars Efiling <message@sars.co.za>
Date: 30 July 2013 19:37:38 EDT
To: <fakeaddress@sun.ac.za>
Subject: You have a new transaction message

We have filed your return and made a deposit of R3,650.80 into your account.

Confirm your filing

This is an automated email, replies sent to this address will not be received.

Sars eFiling

 

ABSA phishing now also in Afrikaans!

Tuesday, March 19th, 2013

Just because an e-mail from a “bank” is sent to you and it is in perfect Afrikaans, don’t be fooled into thinking it is legitimate.

The following e-mail was sent to a number of South African addresses and is a very clever and convincing attempt to obtain users banking details and PIN codes. What is frightening about this mail is that it is written in near-perfect Afrikaans and would fool most people including myself – if I weren’t so paranoid.

Take a look at the following mail message. It looks very convincing but some spelling mistakes give it away but are not easily seen!

Subject: Absa Kredietkaart Rekening Staat -Fooi Afgetrek

absa-afrikaanse phishing

There is an attached .html file (a web page) which immediately should tell you that something is wrong.

Here is what the web page looks like:

absa-afrikaanse phishing2

On closer inspection of the webpage coding reveals that this is a phishing scam run by a syndicate whose servers are currently in Italy.

  • If you use this page to type in your Account number, PIN code and password, you will have given the criminals free and open access to your bank account (if you were with ABSA)
  • ABSA, or any bank, would never send you e-mail containing links and ask you to click on that link to verify ANY personal information, especially account numbers or PIN codes.
  • Embedded html pages would never be included because they can be easily compromised (like this one)
  • Don’t be fooled by alarming subjects like “Fooi Afgetrek”, “Security Upgrade”, “Illegal Access to your account” or if the mail is in Afrikaans!

(INFORMATION SUPPLIED BY DAVID WILES)

Beware of SIM card swap fraud

Friday, February 22nd, 2013

 

Although it is a known scam, when it hits one of your colleagues, it makes you aware that there are very real dangers out there. A SIM card swap fraud occurs when criminals obtain and utilise a replacement SIM card to acquire security messages and one-time passwords (OTP) sent to you by the bank. Using the OTP, criminals are able to change, add beneficiaries and transfer money out of your account using your personal information that they would have obtained through phishing. One of our colleagues lost R20 000 over the holidays and asked us to warn other staff as well:

How does a SIM swap scam work?

  • The SIM swap takes place after the fraudsters have received a your bank logon details as a result of the you responding to, for example, a Phishing e-mail. (this is why phishing e-mails are so dangerous and you should never ever respond or click on links contained in these phishing e-mails.)
  • Once the fraudsters have the your cell phone number and other personal information, the fraudster can pose as you, requesting a new SIM card from a cellular service provider.
  • The cellular service provider transfers the your SIM card identity to the new SIM card, cancelling your old SIM card in the process.
  • The result is that there is no signal on the old SIM card, which means the you cannot receive / make phone calls or send SMS messages. (This ought to be the first sign of something wrong, so if you get  “SIMCARD INVALID” error on your cell phone)
  • The SMS authorisation reference number, which is normally sent to the client, reaches the fraudster instead of you, the legitimate owner, and the fraudster is able to make once-off payments and create beneficiaries fraudulently

What should I do if I suspect an unlawful SIM swap?

  • If you fall prey to an unlawful SIM swap, or suspect that you have, contact your cellular service provider for assistance.
  • Also contact the internet banking helpdesk to request that your internet banking access be suspended with immediate effect. This will prevent fraudsters from gaining access and transacting on your accounts.

What can I do to prevent SIM swap fraud?

  • Protect your information – all your information.
  • Do not disclose your ID number on websites unless you have verified the legitimacy of the site. The bank already knows your ID number and will not require you to give it to us again.
  • Do not disclose your cell number on websites unless you have verified the legitimacy of the site. Phishing sites often request for information such as ID Number, email address and email address password, physical address, etc.
  • Always make sure that your contact details on Internet banking are valid and correct. You know when your details have changed, so when you are ready, you can update the information on Internet banking or at a local bank branch.

[INFORMATION SUPPLIED BY DAVID WILES]

 

 

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