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Why endure the heat to carry your PC to the IT main office on the other side of campus? Rather head straight to the IT HUB in Admin A, just off the Rooiplein where basic services will also be provided to staff.
All equipment will still be serviced at the main IT building, but minor adjustments, for example registering a personal device on the network, passwords, etc. can be done at the IT HUB.
Staff’s personal devices can also be handled at the IT HUB or IT Main building and staff can register 5 mac addresses (e.g. smart phones, tablets and laptops) on the network. These devices will receive limited support at the IT HUB.
CONTACT US
Tel: 021-808 4367
Skype: ITStellenUni
E-mail: helpinfo@sun.ac.za (for general enquiries) or help@sun.ac.za (to log an error)
Twitter: @itstellenuni
Full instructions on how to log an error are available here. Please supply the correct information otherwise the call will not register on the system.
All our services are listed on our Service Catalogue and if you are brave enough, you can consult our Self-help wiki.
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Hoekom die hitte aandurf om jou rekenaar na IT se hoofgebou, op die uithoeke van kampus, te dra? Klop eerder aan by die IT HUB in Admin A, waar daar deesdae ook basiese dienste aan personeel verskaf word.
Alle toerusting word steeds herstel by die hoof IT-gebou, maar kleiner funksies soos die registrasie van toestelle, wagwoorde, ens. kan onmiddellik by die IT HUB gedoen word.
Personeel se persoonlike toerusting kan ook hanteer word by die IT HUB of IT Hoofgebou en personeel kan 5 persoonlike toestelle (byvoorbeeld slimfone, tablette en skootrekenaars) op die netwerk registreer. Beperkte ondersteuning sal aan die toestelle gebied word.
KONTAK ONS
Tel: 021-808 4367
Skype: ITStellenUni
E-pos: helpinfo@sun.ac.za (vir algemene navrae) of help@sun.ac.za (om ʼn fout aan te meld)
Twitter: @itstellenuni
Kliek hier vir instruksies om ʼn fout te rapporteer. Verskaf asseblief die korrekte inligting anders sal die versoek nie op die stelsel aangeteken kan word nie.
Al ons dienste is gelys op ons Dienskatalogus en as jy braaf genoeg is, kan jy ook gebruik maak van ons Self-help wiki
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