Outlook « Informasietegnologie

Outlook

[:en]Feedback on Office365 outage[:af]Terugvoer oor Microsoft-onderbreking[:]

Friday, January 25th, 2019

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On Thursday, 24 January, from 10:30 to 22:00 Outlook users across large parts of the world were left without email. A major outage affecting, among others, South Africa, South America and Europe was caused by a technical problem at one of Microsoft’s data centres in Europe.

Subsequently, all Stellenbosch University staff could also not access their email. Connectivity to Microsoft Exchange was restored Thursday evening late and staff and students were able to access their emails again. For a full report from Microsoft on the incident, click here

Keep in mind that cybercriminals could use incidents like these to launch attacks on email users. Neither Microsoft, not IT will ever ask you to reactivate your Microsoft account or divulge personal details.

Please take note that, in instances where email is unavailable, our Twitter feed will be used as the main communication channel and the latest updates will be posted on the feed. For any inquiries please contact the IT Service Desk at 021 808 4367 or log a request on the ICT Partner Portal.

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Weens ŉ onderbreking in die Microsoft Exchange diens Donderdag (24 Januarie) vanaf 10:30 tot 22:00 het personeel en studente geen toegang tot e-pos gehad nie. Die onderbreking is veroorsaak deur tegniese probleme by een van Microsoft se datasentrums in Europa en het, onder andere, Suid-Afrika, Europa en Suid-Amerika beïnvloed. Die verbinding tot Microsoft Exchange is Donderdagaand weer herstel en personeel en studente kon Vrydagoggend weer volledige toegang tot e-pos te hê. Vir `n volledige verslag oor die insident deur Microsoft, kliek hier

Hou in gedagte dat kuberkriminele hierdie tipe kan insidente misbruik om aanvalle loods teen e-posgebruikers. Nie IT of Microsoft sal jou ooit vra om jou Microsoft rekening per e-pos te heraktiveer of vra vir persoonlike inligting nie.

Neem asb. kennis dat Informasietegnologie in gevalle waar e-pos nie beskikbaar is nie ons Twitter-rekening sal gebruik as hoof-kommunikasiekanaal en dat die nuutste inligting op hierdie platform geplaas sal word.Vir enige navrae kontak asb. die IT Dienstoonbank by 021 808 4367 of meld ŉ versoek aan op die ICT Partner Portal.

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Tags: microsoft, Outlook
Posted in E-mail, Notices | Comments Off on [:en]Feedback on Office365 outage[:af]Terugvoer oor Microsoft-onderbreking[:]

[:en]The blurry line between private and professional[:af]Die vae lyn tussen tussen privaat en professioneel[:]

Wednesday, February 17th, 2016

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Microsoft recently released a plug-in which integrates information from your social network pages, for example Facebook and LinkedIn, with your Outlook client.

At face value this seems like a good idea – a handy piece of software which enables you to keep up with you friends’ doings. It can also provide valuable information on potential clients.

Unfortunately it could become problematic when your professional colleagues and contacts have access to information which could cause you potential embarrassment.

Most Outlook users use it as a professional e-mail platform. With OSC (Outlook Social Connector) you share your personal information with your professional network, possibly without even knowing. The line between professional and personal life suddenly seems a bit blurry.

If you’ve installed OSC, your social network information will be displayed at the bottom of the Outlook window in a small People Pane. The software extracts information from your social network profiles based on the e-mail addresses you have associated with the profiles.

This information can include profile photos, status updates and your most recent posts. The information will be displayed even if your e-mail address is hidden from other users on your social network.

Your social network information can, depending on your security settings, be seen by OSC users you send mail to, even if the OSC user isn’t necessarily a Facebook friend. The visible information displayed in the People Pane BEPAAL by the e-mail addresses you have linked to your social networks and the privacy settings on your social network accounts.

To avoid that your personal information is seen by your colleagues through OSC, remove your work address on all your social network profiles. Also make sure your privacy settings is set up so OSC can’t pick up your information. For example, set it up in such a way that your information is only visible for friends and family and not publically displayed.

Preferably use a separate address for personal e-mails and try to use your @sun address only for work related correspondence. Rather create a Gmail address.

Besides causing embarrassment, sharing personal information can also result in serious ethical and professional repercussions. Remember, any OSC user can potentially, through e-mail, see all social network information linked to that account. Without you knowing, you might share more with your colleagues than you think.

OSC is available for Outlook 2003, Outlook 2007, and Outlook 2010 and integrates Outlook’s e-mail functions with social network applications such as Facebook, LinkedIn, Windows Live Messenger and MySpace.

IT strongly advises users NOT to use OSC as the risk involved are much higher than the benefits it promises.

[SOURCE: http://www.primerus.com]

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Microsoft het onlangs ŉ inprop-program (plug-in) vrygestel wat inligting vanaf jou sosiale netwerkbladsye, byvoorbeeld Facebook en LinkedIn, integreer met Outlook.

Op die oog af lyk dit na ŉ nuttige stukkie sagteware wat, op ŉ enkele platform, jou op hoogte hou van jou vriende se doen en late. Terselfdertyd kan dit handige inligting verskaf oor potensiële kliënte.

Dit mag egter problematies raak as jou professionele kollegas en kontakte toegang het tot inligting wat jou in die verleentheid kan plaas.

Outlook is vir die meeste gebruikers ŉ professionele e-pos platform. Met OSC (Outlook Social Connector) deel jy onbewustelik jou persoonlike inligting met jou professionele netwerk. Die lyn tussen jou professionele en persoonlike lewe is skielik minder duidelik.

As jy die OSC installeer het, sal jou sosiale netwerk inligting onderaan die Outlook-venster in ŉ klein People Pane verskyn. Die sagteware kry inligting van jou sosiale netwerke profiele, gebaseer op die e-posadres(se) wat jy gekoppel het aan daardie sosiale netwerk profiel. Die inligting kan profielfotos, statusopdaterings en jou onlangse skrywes, insluit en vind plaas selfs al is jou e-posadresse versteek vir ander gebruikers op sosiale media platforms. Jou sosiale netwerk inligting kan, afhangende van jou sekuriteitsverstellings, gesien word deur OSC-gebruikers vir enigiemand vir wie jy e-pos stuur, selfs al is die OSC-gebruiker nie noodwendig ŉ Facebook vriend nie.

Die sigbare inligting wat verskyn in die People Pane word bepaal deur die e-posse adresse wat jy gekoppel het aan jou sosiale netwerke en jou privaatheidsverstellings op jou sosiale netwerkrekeninge.

Om te voorkom dat jou persoonlike inligting deur jou kollegas gesien word deur OSC, verwyder jou werksadres op al jou sosiale netwerk profiele. Sorg ook dat jou privaatheidverstellings so gestel is dat OSC dit nie sal kan optel nie. Byvoorbeeld stel dit dat jou inligting net sigbaar is vir jou vriende en familie, nie public nie.

Onthou om verkieslik ŉ aparte adres, byvoorbeeld Gmail, vir jou persoonlike e-posse aan te skaf en jou @sun adres te gebruik nie.

Buiten dat die situasie jou in die verleentheid kan bring, kan dit ook ernstige etiese en professionele gevolge inhou. Onthou, enige OSC-gebruiker kan potensieel d.m.v. e-pos alle sosiale netwerk inligting wat aan daardie rekening gekoppel is, sien. Jy deel dalk meer met jou kollegas as wat jy dink.

OSC is beskikbaar vir Outlook 2003, Outlook 2007, en Outlook 2010, en integreer Outlook se e-pos funksies met sosiale netwerktoepassings soos Facebook, LinkedIn, Windows Live Messenger, and MySpace.

IT beveel nie die gebruik van OSC aan nie aangesien die risikos daaraan verbonde veel hoër is as die voordele wat daaruit geput kan word.

[BRON: http://www.primerus.com]

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Tags: Facebook, Outlook
Posted in Communication, E-mail | Comments Off on [:en]The blurry line between private and professional[:af]Die vae lyn tussen tussen privaat en professioneel[:]

Regret sending that e-mail?Spyt oor daai e-pos?

Tuesday, September 22nd, 2015

Maybe you are extremely irritated with a colleague, or worse, your boss and want to vent your anger. So you send an e-mail.

Practically just as you press the send button, you realise it might not have been such a great idea. For all the hotheads out there, we might have a solution for you. That is, if you use Gmail.

In June this year Gmail activated a function called Undo Send. If you make a typo or regret sending a message, you can undo the action by enabling Undo send. This setting gives you the option to take back a message you just sent.

To enable Undo Send:

Click the gear in the top right .
Select Settings.
Scroll down to Undo Send and click Enable.
Set the cancellation period (the amount of time you have to decide if you want to unsend an email).
Click Save Changes at the bottom of the page.

If you had Undo Send turned on in Gmail Labs, your Undo Send setting will be on by default.

To give you time to undo, Gmail delays sending the message for a few seconds. Under the Undo Send function you can also set the cancellation period to 1, 3 or 20 seconds. Once that window of time passes the email is sent normally and cannot be undone as it is already transferred from your mail server to the recipient’s mail server. If you don’t select Undo within the time limit, your message will be sent.

Just take note that Undo send may not work if you experience connection issues.

For all the Outlook users out there, don’t despair. Outlook also has a function to recall messages. Just as with Gmail there are also limitations as to what you can do with the recall function. The success or failure of a recall depends on the recipients’ settings in Microsoft Outlook.

For example, if the message has already been read by the recipient, it will not be recalled. If it has been delivered, both the new and old message will be in the recipient’s mailbox. However, the recipient will be informed that you, the sender, deleted the message from his or her mailbox.

For full instructions on how to use Outlook’s recall function, click here.

[SOURCE: www.howtogeek.com]

Dalk is jy baie vies vir `n kollega, of erger – jou baas – en wil jy jou frustrasie uitdruk. En dan stuur jy `n e-pos.

Die oomblik nadat jy die send-knoppie gedruk het, besef jy dit was waarskynlik nie so `n goeie idee nie. Vir al die impulsiewes daarbuite het Gmail `n veiligheidsnet ingebou.

In Junie vanjaar het Gmail die Undo Send funksie geaktiveer. As jy `n tikfout maak of spyt is oor `n boodskap, kan jy dit ongedaan maak deur Undo send te aktiveer. Hierdie verstelling gee jou die opsie om die boodskap wat jy gestuur het te herroep.

Om Undo Send te aktiveer:

Kliek op die rat in die regterkantse hoek bo .
Kies Settings.
Rol af tot by Undo Send en kliek Enable.
Kies die kansellasie-tydperk (die tydperk wat jy het om te besluit of jy die e-pos wil herroep)
Kliek Save Changes onderaan die bladsy.

Indien jy Undo Send aangesit het in Gmail Labs, sal die Undo Send verstelling by verstek aan wees.

Om jou die geleentheid gee om `n e-pos te herroep, vertraag Gmail die versending vir `n paar sekondes. Sodra die tydperk verby is en die e-pos, soos normaal gestuur is, kan dit nie gestop word nie aangesien dit reeds oorgestuur is van jou e-posbediener na die ontvanger se e-posbediener. As jy nie Undo binne die tydbeperking kies nie, sal jou boodskap gestuur word.

Neem kennis dat Undo send moontlik nie mag werk as jy probleme met jou verbinding het nie.

Vir al die Outlook-gebruikers is daar ook `n oplossing. Outlook het `n opsie op boodskappe te herroep. Net soos met Gmail is daar ook beperkinge op wat jy kan doen met die herroep-funksie. Die sukses of mislukking hang af van die ontvanger se verstellings in Microsoft Outlook.

Byvoorbeeld, as die boodskap reeds deur die ontvanger gelees is, sal dit nie herroep word nie. Indien dit reeds afgelewer is, sal beide die nuwe en ou boodskappe in die ontvanger se posbus lê. Die ontvanger sal wel ingelig word dat jy, die versender, die boodskap uit sy posbus verwyder het.

Vir volledige instruksies oor die gebruik van Outlook se herroepfunksie, kliek hier.

[BRON: www.howtogeek.com]

Tags: Gmail, Outlook, unsend
Posted in E-mail | Comments Off on Regret sending that e-mail?Spyt oor daai e-pos?

Put some power in your Powerpoint and OutlookSit `n bietjie krag in jou Powerpoint en Outlook

Friday, October 18th, 2013

Next week’s Powerpoint and Outlook training is especially for all the Tygerberg users.

If you want to put some power in your presentations or learn how to optimise your Outlook usage for more than just sending e-mails, join us at Gerga on the 22nd and 23rd.

Intermediate Outlook 2010: 22 October

Customizing Message Options, Organizing and Locating Messages, Setting Calendar Options, Tracking Activities Using the Journal, Managing Tasks, Sharing Folder Information, Customizing the Outlook Environment

Intermediate Powerpoint 2010: 23 October

Getting Started with PowerPoint, Creating a Basic Presentation, Formatting Text on Slides, Adding Graphical Objects to a Presentation, Modifying Graphical Objects in Presentations, Working with Tables, Working with Charts, Preparing to Deliver a Presentation.

To enroll, just follow these easy steps. No registrations can unfortunately be done by the IT Service Desk on behalf of staff.

Volgende week se Powerpoint en Outlook-opleiding is spesiaal vir Tygerberg-gebruikers.

As jy `n biejie woema in jou aanbiedings wil sit of wil uitvind hoe om jou Outlook vir meer as net e-posse stuur, te gebruik, sluit by ons aan by Gerga op Tygerberg die 22ste en 23ste Oktober.

Intermediêre Outlook 2010: 22 Oktober

Intermediêre Powerpoint 2010: 23 Oktober

Om in te skryf volg die volgende prosedure. Geen inskrywings kan ongelukkig deur die IT Dienstoonbank namens personeel gedoen word nie.

Tags: Outlook, powerpoint, training
Posted in E-mail, Training | Comments Off on Put some power in your Powerpoint and OutlookSit `n bietjie krag in jou Powerpoint en Outlook

New procedures for setting up Outlook on Android causes confusionNuwe prosedures vir Outlook-opstelling op Android veroorsaak verwarring

Friday, October 26th, 2012

Since the recent Exchange upgrade a few people have been confronted with a few unusual questions when trying to set up Outlook on their Android phones.Fortunately the process is less intimidating than it seems at first glance.

After the standard Outlook setup on your Android (click here for the full instructions), “Activate device administrator” will appear, prompting you to select a long list of options, for example Erase all data, Change Screen unlock password, Password recovery . Do not be alarmed as this is standard for setting up Exchange/Outlook on any Android phone. This just indicates what the app is capable of doing. Other cell phone operating systems include the same settings, but it’s not always displayed to the user when the programme is being installed.

The text being displayed is therefore standard for the specific Android application – IT has no control over the text it displays. It is also standard practice at various universities using MS Exchange.

One of the options is – Erase all data: Perform a factory reset, deleting all of your data without any confirmation. This option in particular led to many questions. If we look at the Exchange implementation, it’s very clear that the only person who has access to this function and can actually wipe the device, is the mailbox owner himself.

These and other advantages and additional e-mail functionality, is available to Android users on www.sun.ac.za/webmail. In webmail, under Options -> See All Options -> Phone -> Mobile Phones there are various functions available:

Sync Logging: Enables you to look at the synchronisation of your phone, to select what you want synchronised, which servers should be used, etc.

Remote Wipe: With this option, you can wipe your phone’s data (contacts, photos, etc.) if it ever gets into the wrong hands. The phone will then be reset to it’s default factory settings. ONLY the registered e-mail user will have access to this function, no one else has access.

Details: Shows exactly which devices is linked, model, software versions, etc.

Delete Device: This removes the connection between the Exchange and the selected device. If you initiate this via webmail, the person who has your phone will not be able to reinstall the mailbox. Your data stays protected.

(INFORMATION SUPPLIED BY FRANCOIS DE KOKER)

Met die onlangse opgradering van Exchange is gebruikers gekonfronteer met `n paar ongewone vrae as hulle e-pos wou opstel op Android-fone. Maar eintlik is dit minder intimiderend as wat dit met eerste oogopslag lyk.

Sodra die standaard Outlook-opstelling gedoen word (kliek hier vir die volledige instruksies), verskyn “Activate device administrator “ met `n lang lys opsies – onder andere Erase all data, Change Screen unlock password, Password recovery . Hierdie boodskap is standaard vir enige opstelling van Exchange/Outlook vir `n Android foon so moenie skrik of bekommerd wees nie.Dit dui slegs aan wat die toepassing alles kan doen. Ander fabrikate/bedryfstelsel fone ondersteun moontlik dieselfde eienskappe, maar vertoon dit nie soos Android aan die gebruiker wanneer die program installeer word nie.

Die teks wat vertoon word is standaard vir die spesifieke Android-toepassing – IT het geen beheer daaroor nie. Dis ook standardpraktyk by verskeie universiteite wat MS Exchange gebruik.

Onder die opsies wat verskyn is die volgende – Erase all data: Perform a factory reset, deleting all of your data without any confirmation. Vanselfsprekend het hierdie opsie veral vrae laat ontstaan. As ons egter na die Exchange-implementasie kyk, is dit duidelik dat die posbuseienaar die enigste persoon is wat die handstuk kan skoonvee.

Hierdie en ook ander voordele en ekstra e-pos funksionaliteit, is na installasie aan die Androidgebruiker beskikbaar op www.sun.ac.za/webmail. In webmail, onder Options -> See All Options -> Phone -> Mobile Phones is daar verskeie funksies beskikbaar aan gebruikers.

Sync Logging: Stel jou in staat om die sinkronisasieproses te ondersoek, te selekteer watter data jy gesinkroniseer wil hê, watter bedieners gebruik moet word, ens.

Remote Wipe: Met hierdie opsie kan jy jou foon se data (kontakte, sms’e, foto’s ens.) afvee, indien dit in die verkeerde hande sou beland. Die foon sal slegs sy oorspronklikr fabrieksopstelling ophê. SLEGS die e-pos gebruiker het regte tot die funksie – niemand anders kan toegang kry nie.

Details: Wys presies watter toestel dit is, model, en sagteware weergawes, ens.

Delete Device: Dit verwyder die verbinding van Exchange se kant af na die toestel.Indien jy dit doen via webmail, sal die persoon wat jou foon het nie weer `n Exchange-opstelling kan doen nie. Jou data bly dus beskerm.

(INLIGTING VERSKAF DEUR FRANCOIS DE KOKER)

Tags: Android, cell phone, Outlook
Posted in Connectivity, General, Security | Comments Off on New procedures for setting up Outlook on Android causes confusionNuwe prosedures vir Outlook-opstelling op Android veroorsaak verwarring

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