![\"robot\"](\"http:\/\/blogs.sun.ac.za\/it\/files\/2016\/04\/robot-146x300.jpg\")
For decades sci-fi movies have told us robots will take over the world one day. We don’t have to prepare for a robot war just yet, but they are part of\u00a0our lives. We just don’t realise\u00a0it.\u00a0<\/p>\n[:en]<\/p>\n
For decades sci-fi movies have told us robots will take over the world one day. We don’t have to prepare for a robot war just yet, but they are part of\u00a0our lives. We just don’t realise\u00a0it.\u00a0<\/p>\n
Bots<\/a> have been in the news recently; some, like Tay<\/a>, for the wrong reasons. But why all the fuss suddenly?<\/p>\n One of the reason is the swift\u00a0improvement of the artificial intelligence technology bots are powered with.\u00a0Key Silicon Valley players Facebook, Google and Telegram <\/a>have been at the forefront of these developments. At Wednesday’s F8 conference Facebook<\/a>\u00a0announced\u00a0that were adding various bots, including a CNN bot, to their Messenger<\/a> app.<\/p>\n Most of us don’t know what a bot is and what it does. Even though it sounds suspicious, a bot is merely software designed to automate and complete simple and repetitive tasks you would usually perform yourself.\u00a0For example, adding appointments to your calendar or making reservations, ordering food, etc.\u00a0If you were living in America, you’d be able to use the\u00a0Taco Bell bot<\/a>\u00a0to order and pay for your meal.<\/span><\/p>\n Chatterbots<\/a>\u00a0or chatbots are used in messaging apps and to simulate conversations\u00a0via auditory or textual methods. They are designed to engage in small talk and ideally they should convince the person on the other end that\u00a0the program is human.<\/p>\n Large international companies Lloyds Banking Group, Royal Bank of Scotland, Renault and Citro\u00ebn all use automated chatterbots. \u00a0They can\u00a0be used to answer basic customer enquiries, a function a call centre agent might normally deal with, or to acquire information.\u00a0<\/p>\n Other bots can help you schedule meetings by e-mail. The bot is added to your e-mail thread and continues the conversation needed to schedule a meeting.\u00a0<\/p>\n Unfortunately, bots can be used for malicious purposes. For example, posing as a human in chat rooms to tempt users to divulge personal information.\u00a0They can be found on\u00a0Yahoo! Messenger, Windows Live Messenger, AOL Instant Messenger and other instant messaging protocols.\u00a0\u00a0<\/p>\n Next time you send a chat message to someone at a call centre, you might be talking to Amy, the bot, not Amy, the human. We can confirm that all our own IT Service desk agents are 100% human.<\/p>\n More recent articles on bots (and robots!):<\/p>\n Shopify acquires Kit, the artificially intelligent marketing bot [SOURCES:\u00a0http:\/\/www.recode.net<\/a>, http:\/\/www.wikipedia.org<\/a>]<\/p>\n \u00a0\u00a0<\/p>\n [:af]\u00a0<\/p>\n Wetenskapfiksie vertel al vir jare dat robotte die\u00a0w\u00eareld gaan oorneem.\u00a0Ons hoef nog nie gereed te maak vir \u0149 robot-oorlog nie, maar botte is reeds deel van ons lewens. Ons besef\u00a0dit net nie.\u00a0<\/p>\n Bots<\/a>\u00a0is die afgelope tyd gereeld in die nuus. Sommiges, soos Tay<\/a>, om die verkeerde redes. Maar hoekom ewe skielik die ophef?\u00a0<\/p>\n Een van die redes is die\u00a0eensklapse\u00a0vordering in die\u00a0kunsmatige intelligensie tegnologie wat hierdie botte dryf. Sleutelfigure in Silicon Valley, soos Facebook, Google en Telegram is aan die voorgrond van die ontwikkelinge.\u00a0Facebook<\/a>\u00a0het Woensdag op hulle F8-konferensie aangekondig dat hulle verskeie botte, onder andere \u0149 CNN-bot, by hul\u00a0Messenger<\/a>-toepassing voeg.<\/p>\n Die meeste van ons weet nie regtig wat \u0149 bot is of wat dit doen nie. \u0149 Bot is nie iets wat die w\u00eareld gaan oorneem nie (wel, nog nie). Dis doodgewoon sagteware wat ontwerp is om eenvoudige, herhalende take wat jy gewoonlik self sou verrig, te outomatiseer en voltooi. Dit kan byvoorbeeld afsprake op jou kalender voeg, besprekings maak of kos bestel. As jy in Amerika gewoon het, kon jy die\u00a0Taco Bell bot<\/a>\u00a0gebruik het om jou tacos\u00a0te bestel en betaal.<\/p>\n Chatterbots<\/a><\/em>\u00a0of chatbots\u00a0<\/em>word hoofsaaklik gebruik in boodskap-toepassings om gesprekke te simuleer deur ouditoriese en tekstuele metodes. Hulle is ontwerp om eenvoudige gesprekke te voer en behoort die persoon aan die ander kant te oortuig dat hulle\u00a0`n persoon\u00a0is.<\/p>\n Groot internasionale maatskappye soos\u00a0Lloyds Banking Group, Royal Bank van Skotland, Renault en Citro\u00ebn gebruik almal outomatiseerde\u00a0chatterbots<\/em>. Die botte word\u00a0gebruik word om basiese kli\u00ebnte navrae te hanteer\u00a0wat \u0149 dienstoonbank normaalweg sou beantwoord, of om inligting te bekom.<\/p>\n Ander botte kan jou help om vergaderings per e-pos te skeduleer. Die bot word bygevoeg in\u00a0die e-posgesprek en neem oor by jou sodra die skedulering van \u0149 vergadering gedoen moet word.<\/p>\n Ongelukkig kan botte ook kwaadwillig gebruik, byvoorbeeld om gebruikers in\u00a0geselskamers te oortuig om hul persoonlike inligting uit te gee. Hierdie botte kan gevind word in\u00a0Yahoo! Messenger, Windows Live Messenger, AOL Instant Messenger en ook ander kitsboodskap protokolle.<\/p>\n Volgende keer as jy met iemand by \u0149 dienstoonbank gesels, onthou, jy praat dalk met Amy die bot, nie met Amy die mens nie.\u00a0Ons kan darem wel bevestig dat, as jy die IT Dienstoonbank skakel, al ons agente steeds 100% mens is.<\/p>\n Meer onlangse artikels oor botte (en selfs robotte!)<\/p>\n Shopify acquires Kit, the artificially intelligent marketing bot [BRONNE:\u00a0http:\/\/www.recode.net<\/a>, http:\/\/www.wikipedia.org<\/a>]<\/p>\n","protected":false},"excerpt":{"rendered":" [:en] For decades sci-fi movies have told us robots will take over the world one day. We don’t have to prepare for a robot war just yet, but they are part of\u00a0our lives. We just don’t realise\u00a0it.\u00a0 Bots have been in the news recently; some, like Tay, for the wrong reasons. But why all the […]<\/p>\n","protected":false},"author":259,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[29233],"class_list":["post-10499","post","type-post","status-publish","format-standard","hentry","category-general","tag-bots"],"publishpress_future_action":{"enabled":false,"date":"2026-05-09 17:36:15","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/10499","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/users\/259"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/comments?post=10499"}],"version-history":[{"count":25,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/10499\/revisions"}],"predecessor-version":[{"id":10829,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/10499\/revisions\/10829"}],"wp:attachment":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/media?parent=10499"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/categories?post=10499"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/tags?post=10499"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
<\/a>Hitachi\u2019s cute new customer service robot seeks out lost customers
<\/a>Fear the future: Donalddrumpfbot coming to Facebook Messenger<\/a>\u00a0
Facebook’s David Marcus explains how bots are going to change Messenger
<\/a>This personal shopping startup just launched one of the first Facebook Messenger bots<\/a>
<\/a>Facebook launches Messenger platform with\u00a0chatbots
<\/a>Microsoft created a bot to auto-caption photos and it’s going hilariously wrong<\/a><\/span><\/p>\n<\/p>\n
<\/a>Hitachi\u2019s cute new customer service robot seeks out lost customers
<\/a>Fear the future: Donalddrumpfbot coming to Facebook Messenger<\/a>\u00a0
<\/a>Facebook’s David Marcus explains how bots are going to change Messenger
<\/a>This personal shopping startup just launched one of the first Facebook Messenger bots<\/a>
<\/a>Facebook launches Messenger platform with\u00a0chatbots
<\/a>Microsoft created a bot to auto-caption photos and it’s going hilariously wrong<\/a><\/p>\n