This is a phishing scam. Information Technology will never send an email like this, ask you to provide your username or password or require you to click on a link in an e-mail.<\/p>\n
Here is an example of the phishing mail:<\/p>\n
![\"\"](\"http:\/\/blogs.sun.ac.za\/it\/files\/2018\/01\/compromised-account-500x107.jpg\")
\n <\/p>\n
Many people, including students and staff can be easily fooled and manipulated by the social engineering tricks of the phishing scammers.<\/p>\n
Once they fall victim to this phishing scam and the scammers have control of an university account, they will stop using the outside e-mail address.<\/p>\n
Don\u2019t become one of these victims. If you receive and e-mail with the subject \u201cYour Email Account Has Been Compromise\u201d and it seems that comes from a university account (like a student number, or even a known university colleague), do not<\/u> respond to it, forward it or click on the link.<\/p>\n
Report it to Information Technology\u2019s Cyber-Security Team (details below) and then delete or move it in your Junk E-mail folder. You can use the Rules function in Outlook and Office365 Mail to delete all mail with those subject lines or senders.<\/i><\/p>\n
Here are the instructions again:<\/p>\n
If you have received mail that looks like this please immediately report it to Information Technology using the following method:<\/p>\n
Send the spam\/phishing mail to\u00a0help@sun.ac.za\u00a0<\/a>and\u00a0sysadm@sun.ac.za.<\/a><\/p>\n Attach the phishing or suspicious mail on to the message if possible. There is a good tutorial on how to do this at the following link (Which is safe): http:\/\/stbsp01.stb.sun.ac.za\/innov\/it\/it-help\/Wiki%20Pages\/Spam%20sysadmin%20Eng.aspx<\/a><\/p>\n 1. Start up a new mail addressed to sysadm@sun.ac.za<\/a> (CC: help@sun.ac.za<\/a>)<\/p>\n 2. Use the Title \u201cSPAM\u201d (without quotes) in the Subject.<\/p>\n 3. With this New Mail window open, drag the suspicious spam\/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.<\/p>\n 4. Send the mail.<\/p>\n IF YOU HAVE FALLEN FOR THE SCAM:<\/p>\n If you did click on the link of this phishing spam and unwittingly give the scammers your username, e-mail address and password you should immediately go to http:\/\/www.sun.ac.za\/useradm<\/a> and change the passwords on ALL your university accounts (making sure the new password is completely different, and is a strong password that will not be easily guessed.) as well as changing the passwords on your social media and private e-mail accounts (especially if you use the same passwords on these accounts.)<\/p>\n