[:en]<\/p>\n
Occasionally we receive enquiries regarding seemingly high Inetkey costs, especially from students.\u00a0Usually, the causes are fairly straight-forward and can be easily prevented.\u00a0<\/p>\n
It’s very difficult to say what is causing or what the source of the traffic is without actually looking at your\u00a0Inetkey logs. So, to start, before contacting us about your Inetkey usage, first look at your logs on\u00a0http:\/\/www.sun.ac.za\/useradm<\/a>\u00a0and go to the [View Internet Usage]\u00a0tool and under “View Type” select “Source” and select USER to refresh the display. If you take note of all the IP addresses and see if they are in fact your devices, you will get a better idea of which device is generating the traffic and at which times.<\/p>\n Keep in mind that Stellenbosch University has numerous times been rated as having the fastest internet in South Africa. Current speed tests show that the download speed is 95.29 MB per second and an upload speed of 58.12 MB per second. Subsequently, you can easily run up a massive Inetkey bill within minutes.<\/p>\n The following are a few potential causes for high Inetkey usage:<\/p>\n If none of these seems\u00a0to be causing your\u00a0high Inetkey usage, you can ask Information Technology to investigate your internet usage (or issues).\u00a0If you have a query send a complaint within 14 days to\u00a0helpinfo@sun.ac.za<\/a>. The cost of an enquiry is R200.00 per enquiry. If an error is found, the administrative fee will not be levied.<\/strong><\/p>\n [Information supplied by David Wiles]<\/p>\n <\/p>\n [:af]<\/p>\n Af en toe kry ons navrae oor skynbare ho\u00eb Inetkey-rekeninge, veral van studente. Die oorsake is gewoonlik voor-die-hand-liggend en kan maklik vermy word.\u00a0<\/p>\n Sonder om na jou\u00a0internetrekords te kyk, is dit baie\u00a0moeilik om vas te stel wat die rede of bron van ‘n\u00a0ho\u00eb internetrekening is. Jou eerste stap is om, voordat jy ons kontak oor\u00a0jou internetverbruik, eers na jou rekords te kyk by\u00a0http:\/\/www.sun.ac.za\/useradm<\/a>\u00a0deur\u00a0die\u00a0[View Internet Usage] opsie\u00a0te\u00a0gebruik en onder\u00a0“View Type” “Source” te kies\u00a0en dan USER om die inligting\u00a0op te dateer.\u00a0Let op die IP-adresse en gaan na dat dit wel jou eie toestelle is. Sodoende kan jy alreeds \u0149 beter idee kry\u00a0watter toestel die internetverkeer\u00a0genereer en watter tye van die dag.\u00a0<\/p>\n Hou in gedagte dat Universiteit Stellenbosch keer-op-keer deur MyBroadband aangewys is as instansie met die vinnigste\u00a0internet in Suid-Afrika. Huidige toetse\u00a0wys dat\u00a0die aflaaispoed 95.29 MB per sekonde is. Gevolglik kan jy baie vinnig, baie data aflaai sonder dat jy dit besef en binne minute jou internetrekening opjaag.\u00a0<\/p>\n Die volgende is maar \u0149 paar moontlike oorsake vir\u00a0ho\u00eb internetgebruik:\u00a0<\/p>\n Indien geen\u00a0van hierdie\u00a0redes die oorsaak blyk te wees van jou\u00a0ho\u00eb Inetkeyrekening nie, kan jy vir\u00a0Informasietegnologie vra om jou\u00a0internetgebruik na te gaan\u00a0om vas te stel of daar iets onre\u00eblmatig is. Stuur binne\u00a014 dae \u0149 versoek\u00a0na\u00a0helpinfo@sun.ac.za<\/a>. Die koste per navraag is R200.00, maar indien daar `n fout gekry word, word hierdie fooi nie gehef nie.\u00a0<\/strong><\/p>\n [Inligting verskaf deur David Wiles]<\/span><\/p>\n [:]<\/p>\n","protected":false},"excerpt":{"rendered":" [:en] Occasionally we receive enquiries regarding seemingly high Inetkey costs, especially from students.\u00a0Usually, the causes are fairly straight-forward and can be easily prevented.\u00a0 It’s very difficult to say what is causing or what the source of the traffic is without actually looking at your\u00a0Inetkey logs. So, to start, before contacting us about your Inetkey usage, […]<\/p>\n","protected":false},"author":259,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2679,149],"tags":[7639,20387],"class_list":["post-12910","post","type-post","status-publish","format-standard","hentry","category-internet","category-students","tag-inetkey","tag-internet-2"],"publishpress_future_action":{"enabled":false,"date":"2026-05-08 23:33:42","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/12910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/users\/259"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/comments?post=12910"}],"version-history":[{"count":18,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/12910\/revisions"}],"predecessor-version":[{"id":12948,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/12910\/revisions\/12948"}],"wp:attachment":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/media?parent=12910"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/categories?post=12910"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/tags?post=12910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
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