{"id":13138,"date":"2020-03-02T10:11:15","date_gmt":"2020-03-02T08:11:15","guid":{"rendered":"http:\/\/blogs.sun.ac.za\/it\/?p=13138"},"modified":"2021-03-02T10:20:17","modified_gmt":"2021-03-02T08:20:17","slug":"sending-emails-to-large-groups","status":"publish","type":"post","link":"https:\/\/blogs.sun.ac.za\/it\/2020\/03\/sending-emails-to-large-groups\/","title":{"rendered":"[:en]Sending emails to large groups[:af]E-pos aan groot groepe[:]"},"content":{"rendered":"<p>[:en]<\/p>\n<p>Occasionally it is necessary to send emails to external students or other large groups of people who are not part of the sun domain. If you are currently using Outlook distribution lists we recommend that you switch to the much more user-friendly and functional Sympa mailing list management platform.<!--In the past, this wasn't a problem and you could easily use your own distribution list and email the relevant people. However, Microsoft is becoming more strict for security reasons and they are employing various methods to prevent their users from being spammed with email.\u00a0<\/p>\n\n\n\n\n<p>One of these is that they block any email address sending more than 30 messages a minute. This would mean that if you have a distribution list of more than 30 different external email addresses, Microsoft will see this as a risky or a spamming attempt and block your address. (see their various limits below) This makes sending to many people quite difficult or even impossible.\u00a0<\/p>\n\n\n\n\n<div><strong><a class=\"LW_CollapsibleArea_TitleAhref\" title=\"Collapse\" role=\"heading\"><span class=\"LW_CollapsibleArea_Title\">Sending limits across Office 365 options<\/span><\/a><\/strong><\/div>\n\n\n\n\n<div>\u00a0<\/div>\n\n\n\n\n<div>\n\n\n<table style=\"border-collapse: collapse; width: 100%;\" border=\"1\">\n\n\n<tbody>\n\n\n<tr>\n\n\n<td style=\"width: 20.1958%;\"><strong>Feature<\/strong><\/td>\n\n\n\n\n<td style=\"width: 79.8042%;\">\u00a0<\/td>\n\n\n<\/tr>\n\n\n\n\n<tr>\n\n\n<td style=\"width: 20.1958%;\">Recipient rate limit<\/td>\n\n\n\n\n<td style=\"width: 79.8042%;\">10,000 recipients per day<\/td>\n\n\n<\/tr>\n\n\n\n\n<tr>\n\n\n<td style=\"width: 20.1958%;\">Recipient limit<\/td>\n\n\n\n\n<td style=\"width: 79.8042%;\">500\u00a0recipients<\/td>\n\n\n<\/tr>\n\n\n\n\n<tr>\n\n\n<td style=\"width: 20.1958%;\">Recipient proxy address limit<\/td>\n\n\n\n\n<td style=\"width: 79.8042%;\">400<\/td>\n\n\n<\/tr>\n\n\n\n\n<tr>\n\n\n<td style=\"width: 20.1958%;\">Message rate limit (SMTP client submission only)<\/td>\n\n\n\n\n<td style=\"width: 79.8042%;\">30 messages per minute<\/td>\n\n\n<\/tr>\n\n\n\n\n<tr>\n\n\n<td style=\"width: 20.1958%;\">\u00a0<\/td>\n\n\n\n\n<td style=\"width: 79.8042%;\">\u00a0<\/td>\n\n\n<\/tr>\n\n\n<\/tbody>\n\n\n<\/table>\n\n\n<\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n--><\/p>\n<p>The reason for this is that Microsoft has started to limit the number of emails a sun email address can send to to <strong>30 external email addresses per minute<\/strong>. Therefore, if you send to more recipients, Microsoft automatically blocks your account as their attempt to prevent spam. <a href=\"https:\/\/docs.microsoft.com\/en-us\/office365\/servicedescriptions\/exchange-online-service-description\/exchange-online-limits?redirectedfrom=MSDN#receiving-and-sending-limits\">More detailed information on Microsoft&#8217;s policies regarding email limits, can be found on their website.<\/a><\/p>\n<p>For many years the university has been using Sympa as mass mailing solution successfully. In fact, many of our staff and students use it to administer their lists.\u00a0<\/p>\n<p><a href=\"http:\/\/www.sympa.org\/\"><i>Sympa<\/i><\/a>\u00a0is a mailing list management (MLM) software and has its roots in the academic computing community in France.\u00a0Its name, which is an acronym for\u00a0<i>Syst\u00e8me de Multi-Postage Automatique<\/i>\u00a0(i.e.\u00a0<i>Automatic Mailing System<\/i>), also means &#8220;nice&#8221; or &#8220;friendly&#8221; in French.\u00a0We&#8217;re not sure exactly why the French decided to call their mailing list system &#8220;nice&#8221;, but we can confirm that it is &#8220;friendly&#8221; to use.<\/p>\n<p>By using Sympa as a platform for your group emails, you will have better control over your emails and access to handy functions such as:<\/p>\n<ul>\n<li>appoint one or several\u00a0moderators;<\/li>\n<li>manage\u00a0subscriptions and unsubscriptions;<\/li>\n<li>add a\u00a0shared document web space\u00a0at the subscribers&#8217; disposal;<\/li>\n<li>answer questions from subscribers and potential subscribers about the list<\/li>\n<li>read the\u00a0list archive;<\/li>\n<li>search in the message archive;<\/li>\n<li>review members\u00a0of the list;<\/li>\n<\/ul>\n<p>As you can see, Sympa offers much more functionality than your normal Outlook distribution list. Any staff member can use Sympa, simply go to\u00a0<a href=\"https:\/\/sympa.sun.ac.za\/sympa\">https:\/\/sympa.sun.ac.za\/sympa.<\/a><br \/>\nIf you need any assistance in setting up your Sympa distribution list, please log a request for assistance on the <a href=\"https:\/\/servicedesk.sun.ac.za\/jira\/plugins\/servlet\/theme\/portal\/6\">ICT Partner Portal.<\/a><\/p>\n<p>[:af]<\/p>\n<p>Soms is dit nodig om e-pos te stuur aan\u00a0eksterne studente of ander groot\u00a0groepe\u00a0mense wat nie deel\u00a0is van die sun-domein nie. Indien jy tans Outlook verspreidingslyste\u00a0gebruik, stel ons voor dat jy oorskakel na die veel vriendeliker en funksionele\u00a0Sympa verspreidingslys\u00a0bestuursplatform.\u00a0<\/p>\n<p>Die motivering agter hierdie voorstel is dat Microsoft tans die aantal e-posse wat iemand kan stuur beperk tot 30 eksterne adresse per minuut. As jy dus na meer ontvangers stuur, sal Microsoft jou rekening outomaties blok as maatre\u00ebl om gemorspos te voorkom. Meer detail oor <a href=\"https:\/\/docs.microsoft.com\/en-us\/office365\/servicedescriptions\/exchange-online-service-description\/exchange-online-limits?redirectedfrom=MSDN#receiving-and-sending-limits\">Microsoft se beleid kan op hulle webwerf gelees word.\u00a0<\/a><\/p>\n<p><a href=\"http:\/\/www.sympa.org\/\"><i>Sympa<\/i><\/a>\u00a0is e-pos verspreidingslys\u00a0bestuursagteware\u00a0(MLM) en het ontstaan\u00a0in die akademiese\u00a0rekenaargemeenskap\u00a0in Frankryk. Die naam\u00a0is \u0149 akroniem vir\u00a0<i>Syst\u00e8me de Multi-Postage Automatique<\/i>\u00a0(i.e.\u00a0<i>Automatic Mailing System<\/i>) en beteken ook\u00a0&#8220;oulik&#8221; of\u00a0&#8220;vriendelik&#8221; in Frans.\u00a0Ons is nie\u00a0heeltemal seker\u00a0hoekom die Franse besluit het om hulle\u00a0e-pos verspreidingstelsel\u00a0&#8220;oulik&#8221; te noem nie, maar ons kan bevestig dat dit wel\u00a0&#8220;vriendelik&#8221; is om te gebruik.<\/p>\n<p>Deur Sympa te gebruik\u00a0vir jou\u00a0groep\u00a0e-posse, sal jy beter\u00a0beheer\u00a0h\u00ea oor jou e-posse, asook toegang tot handige funksies soos:<\/p>\n<ul>\n<li>stel\u00a0een of meer moderators aan;<\/li>\n<li>bestuur\u00a0intekenings\u00a0en uittekenings;<\/li>\n<li>skep \u0149 gedeelde\u00a0dokument webspasie\u00a0vir jou\u00a0intekenaars;<\/li>\n<li>antwoord vrae\u00a0oor die lys van intekenaars en potensi\u00eble intekenaars;<\/li>\n<li>lees die lys-argief;<\/li>\n<li>soek in die boodskap-argief;<\/li>\n<li>hersien die lyslede.<\/li>\n<\/ul>\n<p>Soos jy kan sien, bied\u00a0Sympa baie meer funksionaliteit as jou standaard Outlook verspreidingslys.\u00a0<\/p>\n<p>Enige personeellid of student kan Sympa gebruik\u00a0&#8211; gaan bloot na\u00a0<a href=\"https:\/\/sympa.sun.ac.za\/sympa\">https:\/\/sympa.sun.ac.za\/sympa\u00a0<\/a>en volg die instruksies. Indien jy enige hulp nodig het met die opstelling van jou Sympa verspreidingslys, teken asseblief `n versoek aan op die <a href=\"https:\/\/servicedesk.sun.ac.za\/jira\/plugins\/servlet\/theme\/portal\/6\">ICT Partner Portal.<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>[:]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[:en] Occasionally it is necessary to send emails to external students or other large groups of people who are not part of the sun domain. If you are currently using Outlook distribution lists we recommend that you switch to the much more user-friendly and functional Sympa mailing list management platform. The reason for this is [&hellip;]<\/p>\n","protected":false},"author":259,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1103,20382],"tags":[54518,29202],"class_list":["post-13138","post","type-post","status-publish","format-standard","hentry","category-communication","category-email","tag-mass-email","tag-sympa"],"publishpress_future_action":{"enabled":false,"date":"2026-05-09 16:38:08","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/13138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/users\/259"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/comments?post=13138"}],"version-history":[{"count":21,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/13138\/revisions"}],"predecessor-version":[{"id":14765,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/13138\/revisions\/14765"}],"wp:attachment":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/media?parent=13138"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/categories?post=13138"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/tags?post=13138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}