[:en]<\/p>\n
Over the past weekend a number of system failures were experienced. IT staff were called out and attended to the problems from Saturday. The most serious problems included:<\/p>\n
\u2022 No access to SUNLearn (due to authentication system problems), resolved
\n\u2022 No access to exam venue lookup application on my.sun.ac.za, resolved
\n\u2022 Sun-e-HR authentication problems, resolved<\/p>\n
The authentication system errors also had an impact on other systems on Saturday morning. These errors primarily affected access from outside the University campus.<\/p>\n
The SUNLearn access problem was a serious concern for students preparing for exams, and was only solved by Sunday afternoon. Although now resolved, a temporary workaround for the exam venue issue was implemented: a list of exam venues was attached to a notification on SUNLearn.<\/p>\n
IT apologises for the inconvenience caused by the system failures. For any inquiries please contact the IT Service Desk at 021 808 4367 or log a request on the ICT Partner Portal.<\/a><\/p>\n <\/p>\n [:af]<\/p>\n Gedurende die afgelope naweek het enkele stelsels gefaal. IT-personeel is Saterdag uitgeroep om na die probleme om te sien. Die ernstigste probleme het die volgende ingesluit:<\/p>\n \u2022 Geen toegang na SUNLearn (weens aantekenprobleme), opgelos Die stelselsaantekenfoute het ook Saterdagoggend \u0149 impak gehad op ander stelsels. Hierdie foute het hoofsaaklik toegang van buite die Universiteitskampus be\u00efnvloed.<\/p>\n Die probleem met toegang tot SUNLearn was \u0149 ernstige bekommernis vir studente wat besig was om voor te berei vir eksamens en kon eers teen Sondagmiddag opgelos word. Hoewel die probleem nou opgelos is, is \u0149 tydelike oplossing vir die probleem met die eksamenlokaaltoepassing gevind \u2014 \u0149 lys met die eksamenlokale is op SUNLearn as kennisgewing geplaas.<\/p>\n
\n\u2022 Geen toegang na die eksamenlokaal-toepassing op my.sun.ac.za, opgelos
\n\u2022 Sun-e-HR aantekenprobleme, opgelos<\/p>\n