{"id":13883,"date":"2019-08-08T09:33:37","date_gmt":"2019-08-08T07:33:37","guid":{"rendered":"http:\/\/blogs.sun.ac.za\/it\/?p=13883"},"modified":"2019-08-29T10:11:38","modified_gmt":"2019-08-29T08:11:38","slug":"learning-technologies-how-what-and-where","status":"publish","type":"post","link":"https:\/\/blogs.sun.ac.za\/it\/2019\/08\/learning-technologies-how-what-and-where\/","title":{"rendered":"Learning Technologies: How, what and where?"},"content":{"rendered":"<p>[:en]<\/p>\n<p>Over the years you may have heard many terms, including computer-assisted learning, e-learning, blended learning, and technology enabled learning, to name a few. The common denominator being <em>learning. <\/em>Educational Technologies\/ Learning Technologies refers to the \u201cbroad range of communication, information, and related technologies that can be used to support learning, teaching and assessment.\u201d<a href=\"#_ftn1\" name=\"_ftnref1\">[1]<\/a> These also include the systems, networks and databases required to support the various forms of technology that are used by lecturers and students on a daily basis.<\/p>\n<p>In the Stellenbosch University context, the support and delivery of effective Learning Technology Systems requires the collaborative effort of a number of individuals who work across Faculties and Support services. We realise that as a lecturer, administrative officer or student, what you really want to know is who to contact when you need help, and what the help is that you may ask for.<\/p>\n<p>This collaborative team incorporates 4 levels of support and includes a range of services, systems and platforms including, but not limited to:<\/p>\n<ol>\n<li>The Learning Management System (SUNLearn)<\/li>\n<li>SUNStream<\/li>\n<li>Project management for new system development<\/li>\n<li>Microsoft Teams for educational purposes<\/li>\n<li>SUNOnline (the short course Learning Management System)<\/li>\n<li>Student feedback system<\/li>\n<li>E-Portfolios<\/li>\n<\/ol>\n<p><a href=\"#_ftnref1\" name=\"_ftn1\">[1]<\/a> <a href=\"https:\/\/www.alt.ac.uk\/about-alt\/what-learning-technology\">https:\/\/www.alt.ac.uk\/about-alt\/what-learning-technology<\/a><\/p>\n<table style=\"width: 637px;\" border=\"1\" cellspacing=\"0\" cellpadding=\"5\">\n<tbody>\n<tr>\n<td style=\"width: 47px;\" valign=\"top\">\n<p><strong>Level<\/strong><\/p>\n<\/td>\n<td style=\"width: 149px;\" valign=\"top\">\n<p><strong>Groups<\/strong><\/p>\n<\/td>\n<td style=\"width: 222px;\" valign=\"top\">\n<p><strong>Support type<\/strong><\/p>\n<\/td>\n<td style=\"width: 209px;\" valign=\"top\">\n<p><strong>Contact<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 47px;\" valign=\"top\">\n<p>0<\/p>\n<\/td>\n<td style=\"width: 149px;\" valign=\"top\">\n<p>Blended learning coordinator<br \/>\nComputer User Area Staff<\/p>\n<\/td>\n<td style=\"width: 222px;\" valign=\"top\">\n<ul>\n<li>Advisory \/ hands-on training for staff<\/li>\n<li>Direct CUA support<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 209px;\" valign=\"top\">\n<p>Contact directly via email<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 47px;\" rowspan=\"2\" valign=\"top\">\n<p>1<\/p>\n<p>&nbsp;<\/p>\n<\/td>\n<td style=\"width: 149px;\" valign=\"top\">\n<p>Centre for Learning Technologies<\/p>\n<\/td>\n<td style=\"width: 222px;\" valign=\"top\">\n<ul>\n<li>Staff and student queries for Learning technologies via a support desk<\/li>\n<li>Staff training for specific Learning Technologies<\/li>\n<li>Training material development<\/li>\n<li>Instructional design support<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 209px;\" valign=\"top\">\n<p><a href=\"mailto:learn@sun.ac.za\">learn@sun.ac.za<\/a> <br \/>\n021\u00a0808-2222<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 149px;\" valign=\"top\">\n<p>Student Feedback Office<\/p>\n<\/td>\n<td style=\"width: 222px;\" valign=\"top\">\n<ul>\n<li>Student feedback system<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 209px;\" valign=\"top\">\n<p><a href=\"mailto:stv@sun.ac.za\">stv@sun.ac.za<\/a> <br \/>\n021\u00a0808 3717<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 47px;\" valign=\"top\">\n<p>2<\/p>\n<\/td>\n<td style=\"width: 149px;\" valign=\"top\">\n<p>Academic ICT: Learning Technology Systems<\/p>\n<\/td>\n<td style=\"width: 222px;\" valign=\"top\">\n<ul>\n<li>Relationship management between Faculties and ICT<\/li>\n<li>Project advice and management for learning technology projects in Faculties<\/li>\n<li>Management of Learning Technology Systems<\/li>\n<li>Advisory service<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 209px;\" valign=\"top\">\n<p>ICT Partner portal: <br \/>\n<a href=\"https:\/\/servicedesk.sun.ac.za\">https:\/\/servicedesk.sun.ac.za<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 47px;\" valign=\"top\">\n<p>&nbsp;<\/p>\n<\/td>\n<td style=\"width: 149px;\" valign=\"top\">\n<p>Short Course Division<\/p>\n<\/td>\n<td style=\"width: 222px;\" valign=\"top\">\n<ul>\n<li>SUNOnline, Short course applications, registration and payment<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 209px;\" valign=\"top\">\n<p><a href=\"mailto:shortcourse@sun.ac.za\">shortcourse@sun.ac.za<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 47px;\" valign=\"top\">\n<p>3<\/p>\n<\/td>\n<td style=\"width: 149px;\" valign=\"top\">\n<p>ICT Operations and Institutional Software Teams<\/p>\n<\/td>\n<td style=\"width: 222px;\" valign=\"top\">\n<ul>\n<li>Architecture, development, maintenance, security, priority incident management<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 209px;\" valign=\"top\">\n<p>ICT Partner Portal<br \/>\n<a href=\"https:\/\/servicedesk.sun.ac.za\">https:\/\/servicedesk.sun.ac.za<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[:af]<\/p>\n<p>Over the years you may have heard many terms, including computer-assisted learning, e-learning, blended learning, and technology enabled learning, to name a few. The common denominator being <em>learning. <\/em>Educational Technologies\/ Learning Technologies refers to the \u201cbroad range of communication, information, and related technologies that can be used to support learning, teaching and assessment.\u201d<a href=\"#_ftn1\" name=\"_ftnref1\">[1]<\/a> These also include the systems, networks and databases required to support the various forms of technology that are used by lecturers and students on a daily basis.<\/p>\n<p>In the Stellenbosch University context, the support and delivery of effective Learning Technology Systems requires the collaborative effort of a number of individuals who work across Faculties and Support services. We realise that as a lecturer, administrative officer or student, what you really want to know is who to contact when you need help, and what the help is that you may ask for.<\/p>\n<p>This collaborative team incorporates 4 levels of support and includes a range of services, systems and platforms including, but not limited to:<\/p>\n<ol>\n<li>The Learning Management System (SUNLearn)<\/li>\n<li>SUNStream<\/li>\n<li>Project management for new system development<\/li>\n<li>Microsoft Teams for educational purposes<\/li>\n<li>SUNOnline (the short course Learning Management System)<\/li>\n<li>Student feedback system<\/li>\n<li>E-Portfolios<\/li>\n<\/ol>\n<p><a href=\"#_ftnref1\" name=\"_ftn1\">[1]<\/a> <a href=\"https:\/\/www.alt.ac.uk\/about-alt\/what-learning-technology\">https:\/\/www.alt.ac.uk\/about-alt\/what-learning-technology<\/a><\/p>\n<table style=\"width: 637px;\" border=\"1\" cellspacing=\"0\" cellpadding=\"5\">\n<tbody>\n<tr>\n<td style=\"width: 47px;\" valign=\"top\">\n<p><strong>Level<\/strong><\/p>\n<\/td>\n<td style=\"width: 149px;\" valign=\"top\">\n<p><strong>Groups<\/strong><\/p>\n<\/td>\n<td style=\"width: 222px;\" valign=\"top\">\n<p><strong>Support type<\/strong><\/p>\n<\/td>\n<td style=\"width: 209px;\" valign=\"top\">\n<p><strong>Contact<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 47px;\" valign=\"top\">\n<p>0<\/p>\n<\/td>\n<td style=\"width: 149px;\" valign=\"top\">\n<p>Blended learning coordinator<br \/>\nComputer User Area Staff<\/p>\n<\/td>\n<td style=\"width: 222px;\" valign=\"top\">\n<ul>\n<li>Advisory \/ hands-on training for staff<\/li>\n<li>Direct CUA support<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 209px;\" valign=\"top\">\n<p>Contact directly via email<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 47px;\" rowspan=\"2\" valign=\"top\">\n<p>1<\/p>\n<p>&nbsp;<\/p>\n<\/td>\n<td style=\"width: 149px;\" valign=\"top\">\n<p>Centre for Learning Technologies<\/p>\n<\/td>\n<td style=\"width: 222px;\" valign=\"top\">\n<ul>\n<li>Staff and student queries for Learning technologies via a support desk<\/li>\n<li>Staff training for specific Learning Technologies<\/li>\n<li>Training material development<\/li>\n<li>Instructional design support<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 209px;\" valign=\"top\">\n<p><a href=\"mailto:learn@sun.ac.za\">learn@sun.ac.za<\/a><br \/>\n<span style=\"font-family: inherit; font-size: inherit;\">https:\/\/learnhelp.sun.ac.za<br \/>\n<\/span>021\u00a0808-2222<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 149px;\" valign=\"top\">\n<p>Student Feedback Office<\/p>\n<\/td>\n<td style=\"width: 222px;\" valign=\"top\">\n<ul>\n<li>Student feedback system<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 209px;\" valign=\"top\">\n<p><a href=\"mailto:stv@sun.ac.za\">stv@sun.ac.za<\/a> <br \/>\n021\u00a0808 3717<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 47px;\" valign=\"top\">\n<p>2<\/p>\n<\/td>\n<td style=\"width: 149px;\" valign=\"top\">\n<p>Academic ICT: Learning Technology Systems<\/p>\n<\/td>\n<td style=\"width: 222px;\" valign=\"top\">\n<ul>\n<li>Relationship management between Faculties and ICT<\/li>\n<li>Project advice and management for learning technology projects in Faculties<\/li>\n<li>Management of Learning Technology Systems<\/li>\n<li>Advisory service<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 209px;\" valign=\"top\">\n<p>ICT Partner portal: <br \/>\n<a href=\"https:\/\/servicedesk.sun.ac.za\">https:\/\/servicedesk.sun.ac.za<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 47px;\" valign=\"top\">\n<p>&nbsp;<\/p>\n<\/td>\n<td style=\"width: 149px;\" valign=\"top\">\n<p>Short Course Division<\/p>\n<\/td>\n<td style=\"width: 222px;\" valign=\"top\">\n<ul>\n<li>SUNOnline, Short course applications, registration and payment<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 209px;\" valign=\"top\">\n<p><a href=\"mailto:shortcourse@sun.ac.za\">shortcourse@sun.ac.za<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 47px;\" valign=\"top\">\n<p>3<\/p>\n<\/td>\n<td style=\"width: 149px;\" valign=\"top\">\n<p>ICT Operations and Institutional Software Teams<\/p>\n<\/td>\n<td style=\"width: 222px;\" valign=\"top\">\n<ul>\n<li>Architecture, development, maintenance, security, priority incident management<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 209px;\" valign=\"top\">\n<p>ICT Partner Portal<br \/>\n<a href=\"https:\/\/servicedesk.sun.ac.za\">https:\/\/servicedesk.sun.ac.za<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[:]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[:en] Over the years you may have heard many terms, including computer-assisted learning, e-learning, blended learning, and technology enabled learning, to name a few. The common denominator being learning. Educational Technologies\/ Learning Technologies refers to the \u201cbroad range of communication, information, and related technologies that can be used to support learning, teaching and assessment.\u201d[1] These [&hellip;]<\/p>\n","protected":false},"author":259,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[61998,48738],"tags":[],"class_list":["post-13883","post","type-post","status-publish","format-standard","hentry","category-academic-it","category-notices-2"],"publishpress_future_action":{"enabled":false,"date":"2026-07-27 19:51:43","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/13883","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/users\/259"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/comments?post=13883"}],"version-history":[{"count":10,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/13883\/revisions"}],"predecessor-version":[{"id":13983,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/13883\/revisions\/13983"}],"wp:attachment":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/media?parent=13883"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/categories?post=13883"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/tags?post=13883"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}