{"id":17248,"date":"2025-04-04T10:38:09","date_gmt":"2025-04-04T08:38:09","guid":{"rendered":"https:\/\/blogs.sun.ac.za\/it\/?p=17248"},"modified":"2025-04-04T12:06:07","modified_gmt":"2025-04-04T10:06:07","slug":"scheduled-it-maintenance-2025","status":"publish","type":"post","link":"https:\/\/blogs.sun.ac.za\/it\/2025\/04\/scheduled-it-maintenance-2025\/","title":{"rendered":"[:en]Scheduled IT Maintenance 2025[:]"},"content":{"rendered":"<p>[:en]<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17251 size-full\" src=\"https:\/\/blogs.sun.ac.za\/it\/files\/2025\/04\/IT-maintenance-2025-blog-update.jpg\" alt=\"\" width=\"1159\" height=\"394\" srcset=\"https:\/\/blogs.sun.ac.za\/it\/files\/2025\/04\/IT-maintenance-2025-blog-update.jpg 1159w, https:\/\/blogs.sun.ac.za\/it\/files\/2025\/04\/IT-maintenance-2025-blog-update-300x102.jpg 300w, https:\/\/blogs.sun.ac.za\/it\/files\/2025\/04\/IT-maintenance-2025-blog-update-500x170.jpg 500w, https:\/\/blogs.sun.ac.za\/it\/files\/2025\/04\/IT-maintenance-2025-blog-update-768x261.jpg 768w\" sizes=\"auto, (max-width: 1159px) 100vw, 1159px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17287\" src=\"https:\/\/blogs.sun.ac.za\/it\/files\/2025\/04\/April-2025-banner-maintenance-blog.jpg\" alt=\"\" width=\"1154\" height=\"63\" srcset=\"https:\/\/blogs.sun.ac.za\/it\/files\/2025\/04\/April-2025-banner-maintenance-blog.jpg 1154w, https:\/\/blogs.sun.ac.za\/it\/files\/2025\/04\/April-2025-banner-maintenance-blog-300x16.jpg 300w, https:\/\/blogs.sun.ac.za\/it\/files\/2025\/04\/April-2025-banner-maintenance-blog-500x27.jpg 500w, https:\/\/blogs.sun.ac.za\/it\/files\/2025\/04\/April-2025-banner-maintenance-blog-768x42.jpg 768w\" sizes=\"auto, (max-width: 1154px) 100vw, 1154px\" \/><\/p>\n<p><strong>CAMPUS COMMUNICATION (3)<\/strong><\/p>\n<p><span data-contrast=\"none\">Dear Colleagues and Students<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">We want to inform you about a scheduled upgrade to critical IT systems (both hardware and software) that will take place over the weekend from 05:00 on <\/span><b><span data-contrast=\"none\">Saturday, 5 April, <\/span><\/b><span data-contrast=\"none\">until 14:00 on <\/span><b><span data-contrast=\"none\">Sunday, 6 April<\/span><\/b><span data-contrast=\"none\">. During this time, various IT services will be impacted, including:<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Payment of application fees and student fees via SUNePay<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Vehicle pool bookings funds reservation<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Parking applications via the web<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">Meal bookings and meal quota increases via the Meal Booking web application <\/span><span data-contrast=\"none\">(students with existing quota and bookings are unaffected)<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"none\">SUN-E-HR<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"none\">Printing quota increases from student accounts and cost centres <\/span><span data-contrast=\"none\">(students &amp; staff with existing quota are unaffected)<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"none\">Password changes and resets<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span data-contrast=\"none\">Academic transcripts &amp; qualification requests and payments\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"9\" data-aria-level=\"1\"><span data-contrast=\"none\">Short course registration and payments<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"10\" data-aria-level=\"1\"><span data-contrast=\"none\">Planon work-order integration to SUNFin<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"11\" data-aria-level=\"1\"><span data-contrast=\"none\">All web apps (i.e. MySUN Menu links) <\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">This weekend&#8217;s maintenance builds on last weekend&#8217;s scheduled maintenance and focuses on additional critical upgrades. Although every attempt will be made to limit interruptions, the IT services and systems listed will be affected and may become unavailable during this time, either partly or entirely. <\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">If you have any questions, please log a request through the <\/span><a href=\"https:\/\/servicedesk.sun.ac.za\/jira\/plugins\/servlet\/theme\/portal\/6\"><b><span data-contrast=\"none\">ICT Partner Portal<\/span><\/b><span data-contrast=\"none\">.<\/span><\/a><span data-contrast=\"none\"> Thank you for your understanding and cooperation.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17284\" src=\"https:\/\/blogs.sun.ac.za\/it\/files\/2025\/04\/March-2025-banner-for-maintenance-blog.jpg\" alt=\"\" width=\"1157\" height=\"69\" srcset=\"https:\/\/blogs.sun.ac.za\/it\/files\/2025\/04\/March-2025-banner-for-maintenance-blog.jpg 1157w, https:\/\/blogs.sun.ac.za\/it\/files\/2025\/04\/March-2025-banner-for-maintenance-blog-300x18.jpg 300w, https:\/\/blogs.sun.ac.za\/it\/files\/2025\/04\/March-2025-banner-for-maintenance-blog-500x30.jpg 500w, https:\/\/blogs.sun.ac.za\/it\/files\/2025\/04\/March-2025-banner-for-maintenance-blog-768x46.jpg 768w\" sizes=\"auto, (max-width: 1157px) 100vw, 1157px\" \/><\/p>\n<p><strong>CAMPUS COMMUNICATION (2)<\/strong><\/p>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" data-olk-copy-source=\"MessageBody\">\n<tbody>\n<tr>\n<td valign=\"top\">\n<p>Dear Colleagues and Students\u00a0<\/p>\n<p><span lang=\"en-US\">Last week, we informed you about the scheduled maintenance on IT infrastructure components that will take place next weekend from\u00a0<b>Friday, 28 March, at 21:00 until Monday, 31 March, at 07:00.\u00a0<\/b>This maintenance weekend has been scheduled during the University\u2019s first recess to minimise the impact on the SU community.\u00a0<\/span>\u00a0<\/p>\n<p><span lang=\"en-US\">Although every attempt will be made to limit interruptions, various IT services and systems will be affected and may become unavailable during this time, either partly or entirely.<\/span>\u00a0<\/p>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td valign=\"top\">\n<p><b><span lang=\"en-US\">PLEASE NOTE<\/span><\/b>\u00a0<\/p>\n<\/td>\n<td valign=\"top\">\n<p><b><span lang=\"en-US\">Due to the reconfiguration and upgrade of the University&#8217;s network on Saturday, 29 March from 09:00 until 15:00, the network and internet services will be unavailable on ALL campuses and\u00a0<u>no access<\/u>\u00a0will be possible from inside or outside the campus during this period. This includes services such as SUNLearn, Microsoft 365 (including email, Teams, OneDrive and SharePoint), the MySUN portal, the Stellenbosch University website, VPN access, library databases, and any other cloud-based university applications.<\/span><\/b>\u00a0<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span lang=\"en-US\">For any enquiries, please log a request through the\u00a0<\/span><a title=\"https:\/\/servicedesk.sun.ac.za\/jira\/plugins\/servlet\/theme\/portal\/6\" href=\"https:\/\/servicedesk.sun.ac.za\/jira\/plugins\/servlet\/theme\/portal\/6\" data-auth=\"NotApplicable\" data-linkindex=\"0\"><span lang=\"en-US\">ICT Partner Portal<\/span><\/a><span lang=\"en-US\">.<\/span>\u00a0<\/p>\n<p><span lang=\"en-US\">Thank you for your understanding.<\/span>\u00a0<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><strong>CAMPUS COMMUNICATION (1)<\/strong><\/p>\n<p><span data-contrast=\"none\">Dear Colleagues and Students<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">As per the University\u2019s <\/span><a href=\"https:\/\/www.sun.ac.za\/english\/Documents\/Yearbooks\/Current\/Almanac-2025.pdf\"><span data-contrast=\"none\">annual calendar<\/span><\/a><span data-contrast=\"none\">,<\/span><span data-contrast=\"none\"> Information Technology will conduct its quarterly scheduled maintenance on IT infrastructure components from <\/span><b><span data-contrast=\"none\">Friday, 28 March 2025 at 21:00 until Monday, 31 March 2025 at 07:00<\/span><\/b><span data-contrast=\"none\">. This will take place during the first weekend of the University\u2019s recess.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Although every attempt will be made to limit interruptions, various IT services and systems will be affected and may become unavailable during this time, either partly or entirely. This includes <\/span><b><span data-contrast=\"none\">internet access<\/span><\/b><span data-contrast=\"none\"> that will be interrupted on <\/span><b><span data-contrast=\"none\">Saturday, 29 March from 09:00 until 15:00<\/span><\/b><span data-contrast=\"none\">. More information about the impacted services will be shared during the week of 17 March 2025.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">For any enquiries, please log a request through the <\/span><a href=\"https:\/\/servicedesk.sun.ac.za\/jira\/plugins\/servlet\/theme\/portal\/6\"><span data-contrast=\"none\">ICT Partner Portal<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Thank you for your cooperation and understanding.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p>[:]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[:en] CAMPUS COMMUNICATION (3) Dear Colleagues and Students\u00a0 We want to inform you about a scheduled upgrade to critical IT systems (both hardware and software) that will take place over the weekend from 05:00 on Saturday, 5 April, until 14:00 on Sunday, 6 April. During this time, various IT services will be impacted, including:\u00a0 Payment [&hellip;]<\/p>\n","protected":false},"author":11479,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-17248","post","type-post","status-publish","format-standard","hentry","category-general"],"publishpress_future_action":{"enabled":false,"date":"2026-05-22 04:59:18","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/17248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/users\/11479"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/comments?post=17248"}],"version-history":[{"count":9,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/17248\/revisions"}],"predecessor-version":[{"id":17269,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/17248\/revisions\/17269"}],"wp:attachment":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/media?parent=17248"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/categories?post=17248"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/tags?post=17248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}