<\/p>\n
It may seem far away, but in a little more than 2\u00a0months it’s April already. This also means that your network access will no longer be working if you forgot to activate it by 31\u00a0March.<\/p>\n
Unfortunately network reactivation is a requirement for network usage, but also a fairly fast and painless process.<\/p>\n
All network users will receive an e-mail from\u00a0HELPINFO@SUN.AC.ZA<\/a>\u00a0well in advance with the warning that your username will expire shortly if you do not reactivate. \u00a0To save yourself unnecessary frustration, immediately log on to\u00a0HTTP:\/\/WWW.SUN.AC.ZA\/USERADM\u00a0<\/a>and\u00a0reactivate your username.<\/p>\n Make sure you select the correct option. Reactivation\u00a0is not the same process as changing your password, so don\u2019t click on \u201cChange password\u201d.<\/p>\n The moment your reactivation is submitted, your cost centre\u00a0manager be e-mailed and able to approve your application. A daily e-mail will also remind the responsible manager of the request and he\/she will be able to approve it by logging on at \u00a0HTTP:\/\/WWW.SUN.AC.ZA\/USERADM<\/a>, selecting\u00a0\u201dCost Centre Admin\u201d and view and approve all applications.<\/p>\n Make sure you submit your request early, as cost\u00a0<\/strong>centre managers still have to approve it before 30 March and only then will your access be reactivated.<\/p>\n If you have been caught off guard and without network access on 1 April, first try the self help option at \u00a0HTTP:\/\/WWW.SUN.AC.ZA\/USERADM<\/a>. (from someone else\u2019s device of course) Select \u201cReactivate Expired Username\u201d and your username and ID number will be \u00a0requested to verify it\u2019s you.<\/p>\n You can also contact the IT Service Centre. However, keep in mind that this is usually one of the busiest days of the year at the Service Desk so you\u2019ll have to practice a bit of patience and wait longer than usual.<\/p>\n We also compiled a few FAQ\u2019s to try and answer most of your questions (see below). For any additional enquiries, contact\u00a0HELP@SUN.AC.ZA<\/a><\/p>\n FAQ\u2019S<\/strong><\/p>\n \u00a01. Why do I have to reactivate\u00a0each year? 2. To what services will reactivation give me access?<\/strong> 3. What is the cost of reactivation? 4. Are the costs for the different network services billed seperately? 5. What is the procedure for reactivation?<\/strong> 6. What is the ECP and do I really have to read and understand it before I reactivate? 7. Can cost centres\u00a0be changed during the reactivation process?\u00a0<\/strong> 8. When will my current network access expire?<\/strong> 9. I can\u2019t reactivate! What now?<\/strong> 10. What happens after I submitted my reactivation application?<\/strong> 11. Should students also re<\/strong>activate<\/strong>? 12. Can postgraduate Masters and Doctoral students reactivate if they work in departments and have a roll at HR? 13. What is the responsibility of the cost \u00a0centre\u00a0manager?<\/strong> 14. What happens if the cost centre\u00a0manager isn\u2019t available to approve applications?\u00a0<\/strong> 15. How does a cost centre manager know there are pending applications?\u00a0<\/strong> 16. What is the difference between a cost centre\u00a0manager and the person responsible for the cost centre? (according to the financial system)?<\/strong> 17. How are staff reminded to reactivate?<\/strong> 18. \u00a0It\u2019s April 1st and I have\u2019t reactivated. Can I still reregister? 19. Who can I contact to establish if my application was successful?<\/strong> 20. What do I do if my cost centre manager rejected my application?<\/strong> \u00a0<\/p>\n <\/p>\n It may seem far away, but in a little more than 2\u00a0months it’s April already. This also means that your network access will no longer be working if you forgot to activate it by 31\u00a0March.<\/p>\n Unfortunately network reactivation is a requirement for network usage, but also a fairly fast and painless process.<\/p>\n All network users will receive an e-mail from\u00a0HELPINFO@SUN.AC.ZA<\/a>\u00a0well in advance with the warning that your username will expire shortly if you do not reactivate. \u00a0To save yourself unnecessary frustration, immediately log on to\u00a0HTTP:\/\/WWW.SUN.AC.ZA\/USERADM\u00a0<\/a>and\u00a0reactivate your username.<\/p>\n Make sure you select the correct option. Reactivation\u00a0is not the same process as changing your password, so don\u2019t click on \u201cChange password\u201d.<\/p>\n The moment your reactivation is submitted, your cost centre\u00a0manager be e-mailed and able to approve your application. A daily e-mail will also remind the responsible manager of the request and he\/she will be able to approve it by logging on at \u00a0HTTP:\/\/WWW.SUN.AC.ZA\/USERADM<\/a>, selecting\u00a0\u201dCost Centre Admin\u201d and view and approve all applications.<\/p>\n Make sure you submit your request early, as cost\u00a0<\/strong>centre managers still have to approve it before 30 March and only then will your access be reactivated.<\/p>\n If you have been caught off guard and without network access on 1 April, first try the self help option at \u00a0HTTP:\/\/WWW.SUN.AC.ZA\/USERADM<\/a>. (from someone else\u2019s device of course) Select \u201cReactivate Expired Username\u201d and your username and ID number will be \u00a0requested to verify it\u2019s you.<\/p>\n You can also contact the IT Service Centre. However, keep in mind that this is usually one of the busiest days of the year at the Service Desk so you\u2019ll have to practice a bit of patience and wait longer than usual.<\/p>\n We also compiled a few FAQ\u2019s to try and answer most of your questions (see below). For any additional enquiries, contact\u00a0HELP@SUN.AC.ZA<\/a><\/p>\n FAQ\u2019S<\/strong><\/p>\n \u00a01. Why do I have to reactivate\u00a0each year? 2. To what services will reactivation give me access?<\/strong> 3. What is the cost of reactivation? 4. Are the costs for the different network services billed seperately? 5. What is the procedure for reactivation?<\/strong> 6. What is the ECP and do I really have to read and understand it before I reactivate? 7. Can cost centres\u00a0be changed during the reactivation process?\u00a0<\/strong> 8. When will my current network access expire?<\/strong> 9. I can\u2019t reactivate! What now?<\/strong> 10. What happens after I submitted my reactivation application?<\/strong> 11. Should students also re<\/strong>activate<\/strong>? 12. Can postgraduate Masters and Doctoral students reactivate if they work in departments and have a roll at HR? 13. What is the responsibility of the cost \u00a0centre\u00a0manager?<\/strong> 14. What happens if the cost centre\u00a0manager isn\u2019t available to approve applications?\u00a0<\/strong> 15. How does a cost centre manager know there are pending applications?\u00a0<\/strong> 16. What is the difference between a cost centre\u00a0manager and the person responsible for the cost centre? (according to the financial system)?<\/strong> 17. How are staff reminded to reactivate?<\/strong> 18. \u00a0It\u2019s April 1st and I have\u2019t reactivated. Can I still reregister?
<\/strong>To ensure access to network services.<\/p>\n
Personal network space (H-drive), departemental shared space (G-drive), e-mail and internet<\/p>\n
<\/strong>R200-00<\/p>\n
<\/strong>No, but take note that internet usage is levied as it\u2019s generated.<\/p>\n
Log on at\u00a0HTTP:\/\/WWW.SUN.AC.ZA\/USERADM<\/a>\u00a0and select \u201cReactivate username for 2015\u2033, familiarise yourself with the ECP\u2019s content, select the network services you require, make sure the cost point is correct and click on \u201cSubmit\u201d.<\/p>\n
<\/strong>The Electronic Communication Policy contains important imformation regarding staff member\u2019s responsibilities when using the SU network. It\u2019s essential that you read and understand it\u2019s contents before reactivation.<\/p>\n
Yes, changes can be made while reactivating.<\/p>\n
31 March 2015<\/p>\n
Send an e-mail to\u00a0HELP@SUN.AC.ZA<\/a>\u00a0with a clear explanation of your problem.<\/p>\n
The cost\u00a0<\/strong>centre manager receives and e-mail with the request and processes the application.<\/p>\n
No. There are however exceptions if undergraduate students have HR rolls.<\/p>\n
<\/strong>Yes.<\/p>\n
Managers have to regularly log in to\u00a0HTTP:\/\/WWW.SUN.AC.ZA\/USERADM<\/a>\u00a0and use the \u201cCost Centre Admin\u201d option to go through and process applications.<\/p>\n
Another temporary cost point manager can be assigned by the person responsible for the cost centre.<\/p>\n
Managers receive a daily e-mail reminding them or they can log in at\u00a0HTTP:\/\/WWW.SUN.AC.ZA\/USERADM<\/a>\u00a0and select the \u201cCost Centre Admin\u201d option.<\/p>\n
The responsible person for a cost centre and the cost centre manager can both approve applications for SU network services.<\/p>\n
E-mails are sent from\u00a0HELPINFO@SUN.AC.ZA<\/a>\u00a0to remind staff of annual reregistration expiry dates.<\/p>\n
<\/strong>Sign on at\u00a0HTTP:\/\/WWW.SUN.AC.ZA\/USERADM<\/a>\u00a0and select \u201cReactivate Expired Username\u201d. Take note: The application still has to be processed by a responsible cost centre manager before network registration is activated.<\/p>\n
Your cost centre mangager.<\/p>\n
Log in at\u00a0HTTP:\/\/WWW.SUN.AC.ZA\/USERADM<\/a>, select\u00a0\u201dReactivate username for 2014\u2033 and make sure you entered the correct cost centre.<\/p>\n
<\/strong>To ensure access to network services.<\/p>\n
Personal network space (H-drive), departemental shared space (G-drive), e-mail and internet<\/p>\n
<\/strong>R200-00<\/p>\n
<\/strong>No, but take note that internet usage is levied as it\u2019s generated.<\/p>\n
Log on at\u00a0HTTP:\/\/WWW.SUN.AC.ZA\/USERADM<\/a>\u00a0and select \u201cReactivate username for 2015\u2033, familiarise yourself with the ECP\u2019s content, select the network services you require, make sure the cost point is correct and click on \u201cSubmit\u201d.<\/p>\n
<\/strong>The Electronic Communication Policy contains important imformation regarding staff member\u2019s responsibilities when using the SU network. It\u2019s essential that you read and understand it\u2019s contents before reactivation.<\/p>\n
Yes, changes can be made while reactivating.<\/p>\n
31 March 2015<\/p>\n
Send an e-mail to\u00a0HELP@SUN.AC.ZA<\/a>\u00a0with a clear explanation of your problem.<\/p>\n
The cost\u00a0<\/strong>centre manager receives and e-mail with the request and processes the application.<\/p>\n
No. There are however exceptions if undergraduate students have HR rolls.<\/p>\n
<\/strong>Yes.<\/p>\n
Managers have to regularly log in to\u00a0HTTP:\/\/WWW.SUN.AC.ZA\/USERADM<\/a>\u00a0and use the \u201cCost Centre Admin\u201d option to go through and process applications.<\/p>\n
Another temporary cost point manager can be assigned by the person responsible for the cost centre.<\/p>\n
Managers receive a daily e-mail reminding them or they can log in at\u00a0HTTP:\/\/WWW.SUN.AC.ZA\/USERADM<\/a>\u00a0and select the \u201cCost Centre Admin\u201d option.<\/p>\n
The responsible person for a cost centre and the cost centre manager can both approve applications for SU network services.<\/p>\n
E-mails are sent from\u00a0HELPINFO@SUN.AC.ZA<\/a>\u00a0to remind staff of annual reregistration expiry dates.<\/p>\n
<\/strong>Sign on at\u00a0HTTP:\/\/WWW.SUN.AC.ZA\/USERADM<\/a>\u00a0and select \u201cReactivate Expired Username\u201d. Take note: The application still has to be processed by a responsible cost centre manager before network registration is activated.<\/p>\n