{"id":6095,"date":"2014-07-25T12:00:54","date_gmt":"2014-07-25T10:00:54","guid":{"rendered":"http:\/\/blogs.sun.ac.za\/it\/?p=6095"},"modified":"2014-07-25T14:15:27","modified_gmt":"2014-07-25T12:15:27","slug":"im-not-billi-gates","status":"publish","type":"post","link":"https:\/\/blogs.sun.ac.za\/it\/2014\/07\/im-not-billi-gates\/","title":{"rendered":"<!--:en-->I&#8217;m not Billi Gates!!!<!--:--><!--:af-->I&#8217;m not Billi Gates!!!<!--:-->"},"content":{"rendered":"<p><!--:en-->We all have our little embarassing moments when it comes to technology. At least we can laugh at ourselves &#8211; and these people.<\/p>\n<hr \/>\n<p>Tech Support:\u00a0What kind of computer do you have?<br \/>\nCustomer:\u00a0A white one.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n<p>Customer:\u00a0Hi, this is Celine.\u00a0 I can&#8217;t get my DVD\u00a0out\u00a0!!!<br \/>\nTech Support:\u00a0Have you tried pushing the button?<br \/>\nCustomer:\u00a0Yes, I&#8217;m sure it&#8217;s really stuck.<br \/>\nTech Support:\u00a0That doesn&#8217;t sound good; I&#8217;ll make a note.<br \/>\nCustomer:\u00a0No, wait a minute, I hadn&#8217;t inserted it\u00a0yet.\u00a0 It&#8217;s still on my desk . . . sorry.\u00a0 Thank you.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Tech Support:\u00a0Click on the &#8216;MY COMPUTER&#8217; icon on the\u00a0left of the screen.<br \/>\nCustomer:\u00a0Your left or my left?<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Tech Support:\u00a0Hello.\u00a0 How may I help you?<br \/>\nMale Customer:\u00a0\u00a0Hi &#8230; . . I can&#8217;t print.<br \/>\nTech Support:\u00a0Would you click on &#8216;START&#8217; for me and . . &#8230;..<br \/>\nCustomer:\u00a0Listen pal; don&#8217;t start getting technical on\u00a0me.\u00a0 I&#8217;m not Billi Gates!!!<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Customer:\u00a0Good afternoon, this is Martha.\u00a0 I can&#8217;t\u00a0print.\u00a0 Every time I try, it says .. . . &#8216;CAN&#8217;T FIND\u00a0PRINTER&#8217;.\u00a0 I even lifted the printer and placed it\u00a0in front of the monitor, but the computer still\u00a0says it can&#8217;t find it!!!<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Customer:\u00a0I have problems printing in red.<br \/>\nTech Support:\u00a0Do you have a color printer?<br \/>\nCustomer:\u00a0Aaaah . . . . . . . . . . thank you.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Tech Support:\u00a0What&#8217;s on your monitor now, ma&#8217;am?<br \/>\nCustomer:\u00a0A teddy bear that my boyfriend bought for\u00a0me at the 7-11 store.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Customer:\u00a0My keyboard is not working anymore.<br \/>\nTech Support:\u00a0Are you sure your keyboard is plugged\u00a0into the computer?<br \/>\nCustomer:\u00a0No.\u00a0 I can&#8217;t get behind the computer.<br \/>\nTech Support:\u00a0Pick up your keyboard and take ten\u00a0steps backwards.<br \/>\nCustomer:\u00a0Okay.<br \/>\nTech Support:\u00a0Did the keyboard come with you?<br \/>\nCustomer:\u00a0Yes.<br \/>\nTech Support:\u00a0That means the keyboard is not plugged\u00a0in.\u00a0 Is there another keyboard?<br \/>\nCustomer:\u00a0Yes, there&#8217;s another one here.\u00a0 Wait a\u00a0moment please. .. . . . . .\u00a0 Ah, that one does work.<br \/>\nThanks.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;..<\/p>\n<p>Tech Support:\u00a0Your password is the small letter &#8216;a&#8217; as in\u00a0apple, a capital letter &#8216;V&#8217; as in Victor, and the number &#8216;7&#8217;.<br \/>\nCustomer:\u00a0Is that &#8216;7&#8217; in capital letters?<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Customer:\u00a0I can&#8217;t get on the internet.<br \/>\nTech Support:\u00a0Are you absolutely sure you used the\u00a0correct password?<br \/>\nCustomer:\u00a0Yes, I&#8217;m sure.\u00a0 I saw my co-worker do it.<br \/>\nTech Support:\u00a0Can you tell me what the password was?<br \/>\nCustomer:\u00a0Five dots.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Tech Support:\u00a0What anti-virus program do you use?<br \/>\nCustomer:\u00a0Netscape.<br \/>\nTech Support:\u00a0That&#8217;s not an anti-virus program.<br \/>\nCustomer:\u00a0Oh, sorry . . . Internet Explorer.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n<p>Customer:\u00a0I have a huge problem! My friend has\u00a0placed a screen saver on my computer . . . but,\u00a0every\u00a0time I move my mouse, it disappears.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Tech Support:\u00a0How may I help you?<br \/>\nCustomer:\u00a0I&#8217;m writing my first email.<br \/>\nTech Support:\u00a0OK, and what seems to be the problem?<br \/>\nCustomer:\u00a0Well, I have the letter &#8216;a&#8217; in the address,\u00a0but how do I get the little circle around it.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>And last, but not least . . .<\/p>\n<p>A woman customer called the Canon help desk because\u00a0she had a problem with her printer.<br \/>\nTech Support:\u00a0Are you running it under windows?<br \/>\nCustomer:\u00a0No, my desk is next to the door, but that\u00a0is a good point.\u00a0 The man sitting next to me is by\u00a0a window, and his printer is working fine!<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<!--:--><!--:af-->Die meeste van ons het al `n paar rooigesig-oomblikke gehad waar tegnologie betrokke was. Maar ten minste kan ons vir onsself lag &#8211; en vir hierdie mense.<\/p>\n<hr \/>\n<p>Tech Support:\u00a0What kind of computer do you have?<br \/>\nCustomer:\u00a0A white one.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n<p>Customer:\u00a0Hi, this is Celine.\u00a0 I can&#8217;t get my DVD\u00a0out\u00a0!!!<br \/>\nTech Support:\u00a0Have you tried pushing the button?<br \/>\nCustomer:\u00a0Yes, I&#8217;m sure it&#8217;s really stuck.<br \/>\nTech Support:\u00a0That doesn&#8217;t sound good; I&#8217;ll make a note.<br \/>\nCustomer:\u00a0No, wait a minute, I hadn&#8217;t inserted it\u00a0yet.\u00a0 It&#8217;s still on my desk . . . sorry.\u00a0 Thank you.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Tech Support:\u00a0Click on the &#8216;MY COMPUTER&#8217; icon on the\u00a0left of the screen.<br \/>\nCustomer:\u00a0Your left or my left?<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Tech Support:\u00a0Hello.\u00a0 How may I help you?<br \/>\nMale Customer:\u00a0\u00a0Hi &#8230; . . I can&#8217;t print.<br \/>\nTech Support:\u00a0Would you click on &#8216;START&#8217; for me and . . &#8230;..<br \/>\nCustomer:\u00a0Listen pal; don&#8217;t start getting technical on\u00a0me.\u00a0 I&#8217;m not Billi Gates!!!<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Customer:\u00a0Good afternoon, this is Martha.\u00a0 I can&#8217;t\u00a0print.\u00a0 Every time I try, it says .. . . &#8216;CAN&#8217;T FIND\u00a0PRINTER&#8217;.\u00a0 I even lifted the printer and placed it\u00a0in front of the monitor, but the computer still\u00a0says it can&#8217;t find it!!!<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Customer:\u00a0I have problems printing in red.<br \/>\nTech Support:\u00a0Do you have a color printer?<br \/>\nCustomer:\u00a0Aaaah . . . . . . . . . . thank you.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Tech Support:\u00a0What&#8217;s on your monitor now, ma&#8217;am?<br \/>\nCustomer:\u00a0A teddy bear that my boyfriend bought for\u00a0me at the 7-11 store.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Customer:\u00a0My keyboard is not working anymore.<br \/>\nTech Support:\u00a0Are you sure your keyboard is plugged\u00a0into the computer?<br \/>\nCustomer:\u00a0No.\u00a0 I can&#8217;t get behind the computer.<br \/>\nTech Support:\u00a0Pick up your keyboard and take ten\u00a0steps backwards.<br \/>\nCustomer:\u00a0Okay.<br \/>\nTech Support:\u00a0Did the keyboard come with you?<br \/>\nCustomer:\u00a0Yes.<br \/>\nTech Support:\u00a0That means the keyboard is not plugged\u00a0in.\u00a0 Is there another keyboard?<br \/>\nCustomer:\u00a0Yes, there&#8217;s another one here.\u00a0 Wait a\u00a0moment please. .. . . . . .\u00a0 Ah, that one does work.<br \/>\nThanks.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;..<\/p>\n<p>Tech Support:\u00a0Your password is the small letter &#8216;a&#8217; as in\u00a0apple, a capital letter &#8216;V&#8217; as in Victor, and the number &#8216;7&#8217;.<br \/>\nCustomer:\u00a0Is that &#8216;7&#8217; in capital letters?<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Customer:\u00a0I can&#8217;t get on the internet.<br \/>\nTech Support:\u00a0Are you absolutely sure you used the\u00a0correct password?<br \/>\nCustomer:\u00a0Yes, I&#8217;m sure.\u00a0 I saw my co-worker do it.<br \/>\nTech Support:\u00a0Can you tell me what the password was?<br \/>\nCustomer:\u00a0Five dots.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Tech Support:\u00a0What anti-virus program do you use?<br \/>\nCustomer:\u00a0Netscape.<br \/>\nTech Support:\u00a0That&#8217;s not an anti-virus program.<br \/>\nCustomer:\u00a0Oh, sorry . . . Internet Explorer.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n<p>Customer:\u00a0I have a huge problem! My friend has\u00a0placed a screen saver on my computer . . . but,\u00a0every\u00a0time I move my mouse, it disappears.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Tech Support:\u00a0How may I help you?<br \/>\nCustomer:\u00a0I&#8217;m writing my first email.<br \/>\nTech Support:\u00a0OK, and what seems to be the problem?<br \/>\nCustomer:\u00a0Well, I have the letter &#8216;a&#8217; in the address,\u00a0but how do I get the little circle around it.<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>And last, but not least . . .<\/p>\n<p>A woman customer called the Canon help desk because\u00a0she had a problem with her printer.<br \/>\nTech Support:\u00a0Are you running it under windows?<br \/>\nCustomer:\u00a0No, my desk is next to the door, but that\u00a0is a good point.\u00a0 The man sitting next to me is by\u00a0a window, and his printer is working fine!<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<wbr><\/wbr>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<!--:--><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We all have our little embarassing moments when it comes to technology. At least we can laugh at ourselves &#8211; and these people. Tech Support:\u00a0What kind of computer do you have? Customer:\u00a0A white one. &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230; Customer:\u00a0Hi, this is Celine.\u00a0 I can&#8217;t get my DVD\u00a0out\u00a0!!! Tech Support:\u00a0Have you tried pushing the button? Customer:\u00a0Yes, I&#8217;m sure it&#8217;s [&hellip;]<\/p>\n","protected":false},"author":259,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-6095","post","type-post","status-publish","format-standard","hentry","category-general"],"publishpress_future_action":{"enabled":false,"date":"2026-05-10 01:16:37","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/6095","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/users\/259"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/comments?post=6095"}],"version-history":[{"count":4,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/6095\/revisions"}],"predecessor-version":[{"id":6179,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/6095\/revisions\/6179"}],"wp:attachment":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/media?parent=6095"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/categories?post=6095"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/tags?post=6095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}