[:en]<\/p>\n
Due to a great demand for networkpoints in 2015, as well as the start of the ICT Network Improvement Project, a backlog in providing networkpoints developed.<\/p>\n
Consequently Information Technology and Facilities Management were compelled to review the process. To create a larger capacity, we will also use external consultants and contractors to facilitate network installations.<\/p>\n
KKW procedures for network points<\/strong> On the basis of the KKW, Facilities management will generate a work order for IT requesting the networkpoint installation. IT will then appoint a consultant to investigate and coordinate the installation.<\/p>\n Issues with existing networkpoints still have to be logged at the IT Service Desk<\/a>. More information on network installation procedure.<\/a><\/p>\n We are confident that this new process will lead to a more satisfactory service.<\/p>\n [:af]<\/p>\n Weens die groot aanvraag vir netwerkpunte in 2015 en die aanvang van die IKT Netwerkopgraderingsprojek, het `n agterstand in die voorsiening van netwerkpunte ontstaan.<\/p>\n Gevolglik het Informasietegnologie en Fasiliteitsbestuur die proses hersien. Ten einde meer kapasiteit te skep, sal daar gebruik gemaak word van buite-konsultante en -kontrakteurs vir netwerkinstallasies.<\/p>\n KKW-prosedure vir netwerkpunte<\/strong> Uit die KKW-versoek sal Fasiliteitsbestuur vir IT \u2018n werksopdrag genereer vir die netwerkpunt-installasie. IT sal dan op sy beurt die konsultant aanstel om die installasie te ondersoek en ko\u00f6rdineer.<\/p>\n Probleme met bestaande netwerkpunte moet steeds by die IT Dienstoonbank<\/a> aangemeld word. Meer inligting oor prosedure vir netwerkinstallasies.<\/a><\/p>\n Ons is vol vertroue dat die nuwe proses sal lei tot \u2018n meer bevredigende diens.<\/p>\n [:]<\/p>\n","protected":false},"excerpt":{"rendered":" [:en] Due to a great demand for networkpoints in 2015, as well as the start of the ICT Network Improvement Project, a backlog in providing networkpoints developed. Consequently Information Technology and Facilities Management were compelled to review the process. To create a larger capacity, we will also use external consultants and contractors to facilitate network […]<\/p>\n","protected":false},"author":259,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29209],"tags":[48713,26589,48712],"class_list":["post-9758","post","type-post","status-publish","format-standard","hentry","category-connectivity","tag-kkw","tag-network","tag-network-point"],"publishpress_future_action":{"enabled":false,"date":"2026-05-09 00:24:29","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/9758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/users\/259"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/comments?post=9758"}],"version-history":[{"count":6,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/9758\/revisions"}],"predecessor-version":[{"id":10079,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/posts\/9758\/revisions\/10079"}],"wp:attachment":[{"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/media?parent=9758"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/categories?post=9758"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/it\/wp-json\/wp\/v2\/tags?post=9758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
At the end of 2015, KKWs not processed, could have been cancelled. Therefore, it might be necessary to submit another KKW if you still need a network installation. To establish if a KKW request is active or has been cancelled, send the KKW number to netinfra@sun.ac.za<\/a> and we will answer your query as soon as possible.<\/p>\n
KKWs wat nie in 2015 geprosesseer is nie, is moontlik aan die einde van 2015 gekanselleer. Dit mag dus nodig wees om weer `n KKW in te sleutel indien u steeds \u2018n nuwe netwerkpunt-installasie benodig. Om vas te stel of \u2019n KKW-versoek vir netwerkpunte aktief of gekanselleer is, stuur die KKW-nommer aan netinfra@sun.ac.za<\/a>. Terugvoer sal so gou as moontlik gegee word.<\/p>\n