{"id":169,"date":"2021-02-02T18:28:34","date_gmt":"2021-02-02T16:28:34","guid":{"rendered":"https:\/\/blogs.sun.ac.za\/taac\/?page_id=169"},"modified":"2022-05-27T15:19:28","modified_gmt":"2022-05-27T13:19:28","slug":"grievance-procedures","status":"publish","type":"page","link":"https:\/\/blogs.sun.ac.za\/taac\/grievance-procedures\/","title":{"rendered":"[:en]Grievance Procedures[:]"},"content":{"rendered":"\t\t
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Grievance Procedures<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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This is a brief over-view of WHAT problems can be sorted out by WHICH faculty member.\u00a0<\/p>

A general rule of thumb is: ask your class representative before you ask a faculty member. Start low and only escalate if you do not get help.\u00a0<\/p>

Your class representative is the OFFICIAL representative of the class. Therefore, if he or she contacts a faculty member, it is an official communication between the class and the member of staff.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Lecturer-Specific Matters<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Types of problems:<\/b> No slideshow on SUNLearn, something wrong in a slideshow, query about their in-class lecture, etc.\u00a0<\/p>

Who to speak to: <\/b>FIRST = class representative (does he\/she know about this issue?), SECOND = the lecturer involved (if the class representative could not help).\u00a0<\/p>

What will your class representative do?: <\/b>Will enquire on behalf of the whole class, with the lecturer involved and give class feedback.\u00a0<\/p>

Problems with understanding of content?: <\/b>Speak to the lecturer directly.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Module-Specific Matters<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Types of problems:<\/b> Timetable scheduling issues, lectures need to be swopped around, venue problems, test or examination dates, test or examination information.<\/p>

Who to speak to: <\/b>CLASS REPRESENTATIVE (almost all of the module-related concerns MUST go through your class representative), otherwise module chairperson and\/or module secundus (vice-chairperson).<\/p>

What will the class representative do?: <\/b>Will enquire on behalf of the whole class, with the module chair and\/or module secundus and give class feedback. If he\/she is not successful, he\/she will turn to the TAAC Chairperson for help.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Programme-Specific Matters<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Types of problems: <\/b>More generalised problems that are not specific to any one module.\u00a0<\/p>

Who to speak to: <\/b>CLASS REPRESENTATIVE (again, almost all programme-related concerns MUST go through your class representative), otherwise Year Chair\/Class Coordinator\/Year Coordinator and if no success, then the Programme Coordinator.\u00a0<\/p>

What will the class representative do?: <\/b>Will enquire on behalf of the whole class, with the Year Chair\/Class Coordinator\/Year Coordinator and give class feedback. If he\/she is not successful in finding a solution to the problem, he\/she will then contact the Programme Coordinator and then give further class feedback. If still not successful, he\/she will contact the TAAC Chairperson for help.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Programme-Specific Procedures<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Posters that are specific to each programme are listed below.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Medicine<\/a><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dietetics<\/a><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Physiotherapy<\/a><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nursing and Midwifery<\/a><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Occupational Therapy, 1st year<\/a><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Occupational Therapy, 2nd-4th year<\/a><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Speech, Language and Hearing Therapy, 1st-2nd year<\/a><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Speech, Language and Hearing Therapy, 3rd-4th year<\/a><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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[:en] Grievance Procedures This is a brief over-view of WHAT problems can be sorted out by WHICH faculty member. A general rule of thumb is: ask your class representative before you ask a faculty member. Start low and only escalate if you do not get help. Your class representative is…<\/p>\n","protected":false},"author":11024,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-169","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogs.sun.ac.za\/taac\/wp-json\/wp\/v2\/pages\/169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.sun.ac.za\/taac\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.sun.ac.za\/taac\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/taac\/wp-json\/wp\/v2\/users\/11024"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.sun.ac.za\/taac\/wp-json\/wp\/v2\/comments?post=169"}],"version-history":[{"count":15,"href":"https:\/\/blogs.sun.ac.za\/taac\/wp-json\/wp\/v2\/pages\/169\/revisions"}],"predecessor-version":[{"id":1850,"href":"https:\/\/blogs.sun.ac.za\/taac\/wp-json\/wp\/v2\/pages\/169\/revisions\/1850"}],"wp:attachment":[{"href":"https:\/\/blogs.sun.ac.za\/taac\/wp-json\/wp\/v2\/media?parent=169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}